Ratings based on 40 Verified Reviews

3.9 out of 5
85% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 28, 2017
Was good nice comfy bed large room close to resturants
Comment from Hotel Management
Jan 30, 2017 by The Assured Team, Hotel Management
Dear Anonymous, Thank you for your recent feedback. We are glad that you enjoyed your stay with us and our great location. We look forward to welcoming you back at our hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Well appointed hotel with restaurant

Posted Jan 26, 2017
Easy to locate hotel close to airport and city. Well apppiinted rooms and helpful staff
Comment from Hotel Management
Jan 27, 2017 by The Assured Team, Hotel Management
Dear Anonymous, Thank you for your recent feedback. We are delighted to see that you enjoyed your stay with us. We look forward to welcoming you back at our property.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, fantastic views, good facilities

Posted Jan 20, 2017
Had a lovely stay at Ascot Quays. Sad to leave so soon. Would stay again.
Comment from Hotel Management
Jan 27, 2017 by The Assured Team, Hotel Management
Dear Anonymous, Thank you for your recent feedback. We are delighted to see that you enjoyed your stay with us and made the most of our location. We look forward to welcoming you back at our property.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 15, 2017
Was a nice experience on what time we were there. Staff were really nice also.
Comment from Hotel Management
Jan 18, 2017 by The Assured Team, Hotel Management
Dear Anonymous, Thank you very much for your feedback. We are glad that you enjoyed your stay with us. Our team will be delighted to see that you had a great experience and we look forward to welcoming you back at our property.
4 out of 5
Recommended
for Everyone
by A verified traveler from bunbury

Near the airport

Posted Jan 12, 2017
Grabbed this hotel as it is super close to the airport and we have 7 people. Had a 3 bedroom unit which was very reasonably priced. GREAT check in, staff were amazing and friendly. Room was great, heaps of parking. Pool area was fantastic, very fun vibe. Will stay again
Comment from Hotel Management
Jan 15, 2017 by The Assured Team, Hotel Management
Dear Craigeezz, Thank you very much for your feedback. We are very happy to see that you enjoyed your stay with us and the service provided. Our team will be delighted to see your comments. We look forward to welcoming you back at our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from West Aus

Nice apartments close the city

Posted Dec 16, 2016
Pros: free amenities that you pay a premium for at other hotels - free wifi, parking, etc. Staff very friendly, clean and comfy rooms.
Cons: Lifts - they looked a bit grotty, smelled greasy and uninviting Room could've done with a lick of paint here and there and a carpet wash.
Location: Close to Burswood, Perth City and freeway access.
After a long drive, my partner and I were tired and hungry and all we wanted to do was check in to our room. We were greeted by a really nice staff member at reception (I only wish I had got his name so I could pass on our compliments) who made check in a breeze. We loved the parking as it was easy to access (and free, which seems of be a rarity these days) any time of the day.
Comment from Hotel Management
Dec 19, 2016 by a, Hotel Management
Dear M, Thankyou for your feedback , we hope to see you again soon. Regards The Assured Team
3 out of 5
Recommended
for Everyone
by A verified traveler from Bunbury WA

Nice hotel great facilities

Posted Dec 9, 2016
The hotel was very nice with great facilities however the beds were very uncomfortable. We had a king size bed which was just 2x single beds pushed together so hubby & I had to remain on each side due to the worn part in the middle of each mattress. We also had an extra bed in the room for my 8yr old which ended up being an old creaky fold up bed that made a racket every time he moved and the springs could be felt through the mattress.
Comment from Hotel Management
Dec 13, 2016 by Anita, Hotel Management
Dear Sharon, Thank you for your feedback. In regards to our beds, they are fairly new mattresses, they do split from a king to 2 x singles, will advise housekeeping to ensure that the mattress protector is thicker so the split in the bed is not noticeable and we will have that rollaway bed looked at. Regards, Assured Team
3 out of 5
by A verified traveler

Too expensive for a basic room.

Posted Nov 26, 2016
Nothing special about our experience. Too expensive for a basic room. Can't even provide bottled water. Really?! Disappointed. Never again.
Comment from Hotel Management
Nov 28, 2016 by The Assured Team, Hotel Management
Dear Anonymous, thank you for your recent feedback and sorry to hear that we did not meet your expectations. We do have very competitive rates when compared to the other hotels offering the same standards in Perth. We hope that you will give us the opportunity to turn the situation around. We hope to welcoming you back at Assured Ascot Quays.
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth, WA

Perfect location for a day at Ascot races

Posted Nov 21, 2016
My wife and I have been going to the Railway Stakes at Ascot for a few years now. Assured Ascot Quay Apartments is the perfect location and their resurant 150 East is great for a meal and a few cocktails.
Comment from Hotel Management
Nov 23, 2016 by The Assured Team, Hotel Management
Dear Adrian, Thank you for your recent feedback and continued patronage. We are glad that you have selected our hotel for the past few years. Thank you again. We look forward to welcoming you back at Assured Ascot Quays.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Convient , clean, friendly staff and well located.

Posted Nov 13, 2016
Pros: Staff, comfortable room.
Cons: Could have a better room service menu, light snacks , quite meals limited.
Location: Located close to airport, city and shopping Centre, swimming pool, gym and walking reach along the river.
A comfortable well appointed apartment. Close proximity to city, airport and shopping Centre. Friendly staff and complex well postioed on the river.
Comment from Hotel Management
Nov 16, 2016 by The Assured Team, Hotel Management
Dear Peter, Thank you for your recent feedback. We are happy to see that you enjoyed your stay with us and our facilities. We will pass your comments regarding the menu to our Food & Beverage team. We look forward to welcoming you back at Assured Ascot Quays.