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Reviews of Mercure Perth Hotel

3 out of 5
Mercure Perth Hotel
West Mill Street, Perth, Scotland

Reviews

7.4

Good

Rating 10 - Excellent. 209 out of 789 reviews" "
Rating 8 - Good. 262 out of 789 reviews" "
Rating 6 - Okay. 202 out of 789 reviews" "
Rating 4 - Poor. 78 out of 789 reviews" "
Rating 2 - Terrible. 38 out of 789 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Malcolm

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Iam a senior citizen and the furniture is the same age as me !
Stayed 2 nights in Mar 2024
Response from caryn kelly - operations manager on Mar 18, 2024
Dear Malcolm, Thankyou for taking the time to leave us a review. Kind Regards, Team Mercure Perth Scotland

10/10 Excellent

James

Nice friendly staff 💯👌
Stayed 2 nights in Mar 2024
Response from caryn kelly - operations manager on Mar 10, 2024
Dear James, Thankyou for taking the time to leave us a review! We hope to welcome you back soon! Kind Regards, Team Mercure Perth Scotland

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was nice and quiet and comfortable but could sorely do with some aesthetic tidy up, grouting around sink peeling and a bit unsightly, confusing light switches
Stayed 1 night in Feb 2024
Response from caryn kelly - operations manager on Feb 10, 2024
Dear Lisa, Thankyou for taking the time to leave us a review. We hope to welcome you back again soon. Kind Regards, Team Mercure Perth Scotland

10/10 Excellent

Petru, West Lorne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Caryn Kelly - Operations Manager on Jan 17, 2024
Dear Petru, Thanks for your rating! Kind Regards, Team Mercure Perth Scotland

10/10 Excellent

Ugur

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Dec 2023
Response from Caryn Kelly - Operations Manager on Dec 27, 2023
Dear Ugur,Thanks for your rating!Kind Regards,Operations Manager, Mercure Perth Scotland

8/10 Good

David

Traveled with partner
Liked: Cleanliness
Short walk to Shops, Restaurants & Lively Pubs.
Stayed 2 nights in Dec 2023
Response from Caryn Kelly - Operations Manager on Dec 19, 2023
Dear David, thankyou for taking the time to leave us a review. we hope to welcome you back to the hotel again soon.kind regards, team Mercure Perth Scotland

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Very friendly
Room was very nice. Let down by the lack of safety rail in the shower. The shower controls were very difficult to operate especially if you had difficulty gripping the control. Cracked sink was not a good sign.
Stayed 1 night in Dec 2023
Response from Caryn Kelly - Operations Manager on Dec 19, 2023
dear guest, thankyou for taking the time to leave us a review. we are sorry to read that the hotel did not meet your expectations and have passed these issues onto our maintenance team.kind regards, team mercure perth

10/10 Excellent

william

Stayed 1 night in Dec 2023
Response from Caryn Kelly - Operations Manager on Dec 19, 2023
dear william, thanks for your rating! team mercure perth

2/10 Terrible

Gordon

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I would like to say our stay here was cut short, the rooms were freezing and that's not a joke we had the heating on maximum and we could feel the cold in the room , the maximum bar was letting out minimum heat like maximum was number 1 on the radiator. The staff ended up getting us a plug in radiator which helped if you put it on full overnight. Also i was not informed that on the Saturday night there was going to be a party so the noise of drunk people going to there rooms from 12.30am to around 1.45am was a bit frustrating to say the least. And because they had a party in the restaurant we had to sit in a bar at 7.30pm when it was full of people for the party and we had to endure noise and foul language whilst eating. The cleanliness of the hotel was not great either with the sticky feeling on the chairs and dirt stains on the seats. I definitely won't be back. Disgruntled customer.
Stayed 2 nights in Dec 2023
Response from Caryn Kelly - Operations Manager on Dec 19, 2023
Dear Gordon,Thank you for taking the time to share your experience with us. We regret that your stay was cut short due to the issues encountered and apologize for any inconvenience caused. At Mercure Perth Hotel, we strive to offer complete comfort and satisfaction for each of our guests. As such, we take all feedback seriously in order to ensure we are consistently meeting and exceeding expectations. We appreciate you bringing this matter to our attention and will use your comments to make necessary improvements so that this situation does not occur again in the future. Since your departure we have spoken directly and resolved these issues for you. We hope you return to the hotel again in order for us to make it a more positive experience for you.Kind Regards, Team Mercure Hotel Perth Scotland

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Caryn Kelly - Operations Manager on Dec 19, 2023
dear laura, thanks for your rating! team mercure perth

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tired, tired, tired.
First, the good points - very central with free parking, generally very clean, reception staff welcoming and pleasant. I also feel, given the original use of the building, the features in the reception area are lovely. The bad points -We have stayed here before but it was quite some time ago and it shows in the general appearance of the hotel. Furniture in the bedroom and sanitaryware in the bathroom are all well past their sell-by date. The bath panel was damaged and shabby and silicon around the bath disgusting. None of the pillows were comfortable. The room was quiet but given the noise from above when we dropped our case off earlier in the day, I suspect there was no one in the room above the night we stayed. We didn’t use the bar or restaurant so cannot comment about either. Our stay was not expensive and the hotel served it’s purpose but it is in desperate need of an overhaul. Such a shame as it has such potential.
Stayed 1 night in Nov 2023
Response from Caryn Kelly - Operations Manager on Nov 21, 2023
Dear Laura, Many thanks for taking the time to leave us a review! We are glad to hear you enjoyed the central location and free parking from the hotel, also that the staff were welcoming and pleasant. We are sorry to read that the hotel was not up to the standard you expected, we hope you chose to return again to the hotel! Kind Regards, Team Mercure Perth Scotland

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023
Response from Caryn Kelly - Operations Manager on Nov 21, 2023
Dear David, Many thanks for your rating!Kind Regards, Team Mercure Perth Scotland

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Caryn Kelly - Operations Manager on Nov 21, 2023
Dear Elaine, Many thanks for your rating!Kind Regards, Team Mercure Perth Scotland

4/10 Poor

Perla

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Caryn Kelly - Operations Manager on Nov 6, 2023
Dear Perla, Thankyou for taking the time to leave us a rating!Kind Regards, Mercure Hotel Perth Scotland

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were lovely, room was clean and comfortable, perfect hotel!
Stayed 1 night in Oct 2023
Response from Caryn Kelly - Operations Manager on Nov 3, 2023
Dear Guest,Thank you for your kind words about the Mercure Perth Hotel! We are so pleased that you enjoyed your stay here and found it to be clean and comfortable. It is our utmost priority to provide an excellent experience for all our guests, and we are glad that we could make your stay perfect. Thank you for taking the time to share your review with us.Kind Regards, Operations Manager Mercure Hotel Perth Scotland

10/10 Excellent

Ugur

Business traveler
Liked: Cleanliness, staff & service, room comfort
Heater wasn’t working
Stayed 1 night in Oct 2023
Response from Caryn Kelly - Operations Manager on Oct 25, 2023
Dear ugur, we apologize for the inconvenience caused by the heater not working. Our maintenance team has been notified and will promptly address the issue. Thank you for bringing this to our attention and leaving us a rating!Kind Regards, Mercure Hotel Perth Scotland

10/10 Excellent

Rick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable city-centre stay.
Comfortable stay, and very friendly staff, but not sure what you mean asking about "eco-friendliness" ... that is a total irrelevance to most people, myself included.
Stayed 1 night in Oct 2023
Response from caryn kelly - operations manager on Oct 11, 2023
Dear Rick,Many thanks for taking the time to write this review.Kind Regards, Mercure Perth Scotland

6/10 Okay

Marion

Liked: Staff & service
Overnight stay
The hotel is not really suitable for anyone with mobility issues as there is no lift. They do have some rooms on the ground floor so make sure you mention any issues beforehand. We forgot to say I walked with crutches and were allocated a room on the 2nd floor. When we went back to reception the girl tried to give us a room on the ground floor however the room was being renovated. As we were there with another couple we swapped with them but this was still on 1st floor and lots of stairs! We were given a voucher for a drink each from the bar but on checking out it looked like we had been inadvertently charged for them. Other than this the hotel has lots of character which we love but sadly we wont be back due to lack of facilities for disabled guests.
Stayed 1 night in Oct 2023
Response from caryn kelly - operations manager on Oct 11, 2023
Dear Marion,Many thanks for taking the time to write this review.Kind Regards, Mercure Perth Scotland

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel. Modern room comparatively to the other places we were in Scotland. Best bed by far. The only issue with it was the bathroom ventilation. The town is nice but was quiet when we were visiting. We didn't have a lot of time to explore but it looked like there was potential.
Stayed 1 night in Aug 2023
Response from caryn kelly - operations manager on Aug 20, 2023
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caryn Kelly - Operations Manager

2/10 Terrible

Karl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
DO NOT STAY HERE
I booked this hotel as it appeared very pleasant, had a car park, restaurant and bar. Upon entering the hotel you notice that it is looking tired, but the biggest shock was still awaiting me, The Room My little heart sank as I opened the door, the carpet was horrible, the furniture dark and foreboding, the window would not stay open, the bed rolled away every time I sat on it, some of the bathroom tiles have been hand painted to try and cover the holes, the toilet took after the bed, in so far as it too moved when sat on. I could go on, but to sum it up it is grubby!!!!! They ran out of orange juice at breakfast on day two, never saw orange again!!!, and in four days worth of breakfasts we never managed to get all the cooked items we wanted at once, at least one item was always missing i.e. eggs, bacon, beans, sausage, mushrooms, scones never came out together. I wont mention the amount of times we got to our rooms only to find the card didn't work, and no it was not stored near a phone I feel completely RIPPED OFF as I have stayed in nicer hotels for half the price, don't be deceived by the photographs. Nearly forgot, as I had booked four rooms for four nights, I was told that there were welcome packs in our rooms.... Fruit, Water, Chocolate perhaps?. No, it was just a card to hang on the door if we wanted our rooms cleaned whilst we were out!!!!!!!! I did feel sorry for the staff, as they were getting complaints virtually every time I walked through the lobby
Stayed 4 nights in Aug 2023
Response from Caryn Kelly - Operations Manager on Aug 16, 2023
Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Perth Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Caryn Kelly - Operations Manager

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay
Excellent location. Good friendly staff. good breakfast
Stayed 2 nights in Aug 2023
Response from caryn kelly - operations manager on Aug 16, 2023
Dear Guest, Thanks for your rating. Sincerely, Caryn Kelly - Operations Manager

8/10 Good

Samuel

Liked: Staff & service
Disliked: Property conditions & facilities
A pleasant stay
Well located with friendly staff and good service. Rooms are in need of a refresh but overall a pleasant stay
Stayed 3 nights in Aug 2023
Response from Caryn Kelly - Operations Manager on Aug 14, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Caryn Kelly - Operations Manager

6/10 Okay

Andrew

Disliked: Property conditions & facilities, room comfort
Conveniently located in the centre of Perth
Conveniently located in the centre of Perth. Limited parking in main car park but there is an overflow car park less than one minute away (not the pay and display one). The listing for this hotel states that there is a lift but on arrival we were advised that there is no lift to upper floors which is not ideal when you have mobility problems. Breakfast is standard fare and you are able to squeeze your own oranges. Staff cleared away all the food at 9.30 am on the dot without asking if guests had finished (I hadn’t). A minor irritation was that the hot tap on the bath seemed to be disconnected/isolated. A bit of investment in the bathrooms would make this a nice hotel.
Stayed 1 night in Jul 2023
Response from Caryn Kelly - Operations Manager on Jul 25, 2023
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Caryn Kelly - Operations Manager

2/10 Terrible

Matthew

Stayed 1 night in Jul 2023
Response from Caryn Kelly - Operations Manager on Jul 25, 2023
Dear Guest, Thanks for your rating. Sincerely, Caryn Kelly - Operations Manager

10/10 Excellent

Lynne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel, room was clean & comfortable. Breakfast was really nice with plenty of choices.
Stayed 1 night in Jul 2023
Response from Caryn Kelly - Operations Manager on Jul 15, 2023
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Caryn Kelly - Operations Manager

10/10 Excellent

Meghan, Mayfield Heights

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was fantastic. The restaurant and lobby bar were lovely. Walkable to everything worth seeing and doing in Perth.
Response from Caryn Kelly - Operations Manager on Jul 15, 2023
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Caryn Kelly - Operations Manager

8/10 Good

Mrs. Lesley

Traveled with partner
Liked: Cleanliness, staff & service
The worst bit of our one night stay was finding car parking. We eventually got into the hotel over flow car park. So be warned , otherwise you are in a pay & display car park! The hotel wasn’t as bad as I feared from some reviews. Our room was clean & perfect for one night. Breakfast was your standard fare. Freshly cooked hot choices. A bit of investment could make this a lovely hotel
Stayed 1 night in Jul 2023
Response from Caryn Kelly - Operations Manager on Jul 15, 2023
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Caryn Kelly - Operations Manager

8/10 Good

Sheila

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slight annoyance
During the night early hours 2am woken by movement and noise like furniture being moved, maybe from above. Bit annoying as stay otherwise was fine. If I return would not want a ground floor room
Stayed 1 night in Jul 2023
Response from Caryn Kelly - Operations Manager on Jul 15, 2023
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Caryn Kelly - Operations Manager

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable with friendly staff. Missed not having a lift.
Stayed 2 nights in Jul 2023
Response from Caryn Kelly - Operations Manager on Jul 15, 2023
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Caryn Kelly - Operations Manager

10/10 Excellent

Mr M A

Stayed 1 night in Jun 2023
Response from caryn kelly - operations manager on Jun 26, 2023
Dear Guest, Thanks for your rating. Sincerely, Caryn Kelly - Operations Manager

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service
The breakfast is great. Nice and helpful staffs.
Stayed 1 night in May 2023
Response from caryn kelly - operations manager on Jun 14, 2023
Dear Guest, Thanks for your rating. Sincerely, Caryn Kelly - Operations Manager

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Excellent customer service throughout and early check in made this a seem;ess experience.
Stayed 1 night in Jun 2023
Response from Caryn Kelly - Operations Manager on Jun 7, 2023
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Caryn Kelly - Operations Manager

10/10 Excellent

Vegard

Stayed 1 night in Jun 2023
Response from Caryn Kelly - Operations Manager on Jun 7, 2023
Dear Guest, Thanks for your rating. Sincerely, Caryn Kelly - Operations Manager

10/10 Excellent

Jill

Stayed 1 night in Jun 2023
Response from Caryn Kelly - Operations Manager on Jun 7, 2023
Dear Guest, Thanks for your rating. Sincerely, Caryn Kelly - Operations Manager

2/10 Terrible

Vincent

Traveled with partner
Disliked: Property conditions & facilities
No lifts, tattered furniture, uncomfortable bed, and horrible service in their restaurant. Left 1 day early as we couldn’t take another night there. The location was good-that was about it. False representation in their website. Traveler beware.
Stayed 3 nights in May 2023
Response from caryn kelly - operations manager on May 29, 2023
Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Perth Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Caryn Kelly - Operations Manager

6/10 Okay

Theresa

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
At the races
Two night stay to go to Perth races. Very tired hotel and definitely expensive for the amenities, however in a great location and the staff were exceptional. The hotel really needs a facelift
Stayed 2 nights in May 2023
Response from Caryn Kelly - Operations Manager on May 22, 2023
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Caryn Kelly - Operations Manager

10/10 Excellent

V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful.
The staff here are friendly and helpful. After we check out tomorrow they are going to hold our luggage while we go to a coin laundry to do laundry. This is a beautiful town, too
Stayed 1 night in May 2023
Response from Caryn Kelly - Operations Manager on May 10, 2023
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caryn Kelly - Operations Manager

10/10 Excellent

Raymond

Stayed 1 night in May 2023
Response from Caryn Kelly - Operations Manager on May 10, 2023
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Perth Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Caryn Kelly - Operations Manager

8/10 Good

Denise

Stayed 1 night in Apr 2023
Response from Caryn Kelly - Operations Manager on May 3, 2023
Dear Denise, Thanks for your rating. Sincerely, Caryn Kelly - Operations Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Caryn Kelly - Operations Manager on Apr 18, 2023
Dear Guest,Thanks for your rating.Sincerely,Caryn Kelly - Operations Manager

8/10 Good

Guy, Haywards Heath

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in a nice location. Water mill can be noisy for some and soothing for others. Bathroom could do with updating.
Stayed 2 nights in Apr 2023
Response from Caryn Kelly - Operations Manager on Apr 18, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Caryn Kelly - Operations Manager

10/10 Excellent

David

Stayed 1 night in Apr 2023
Response from Caryn Kelly - Operations Manager on Apr 18, 2023
Dear Guest,Thanks for your rating.Sincerely,Caryn Kelly - Operations Manager

6/10 Okay

Elaine

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Liked friendly staff
Stayed 5 nights in Apr 2023
Response from Caryn Kelly - Operations Manager on Apr 14, 2023
Dear Guest, Thanks for your rating. Sincerely, Caryn Kelly - Operations Manager

8/10 Good

Dianne

Liked: Cleanliness, staff & service, room comfort
Great location, but.....
Great location very near the city centre, so easy to walk in. The staff were very friendly and helpful and the bed was extremely comfortable. However, the condition of the room while very clean was rather 'tired'. I appreciate cost is an issue here, but the bathroom let the room down. Also, the bedding sheets did not fit the king size bed and the duvet cover was coming away at the seams. We added breakfast to our stay and that was delicious - and plentiful.
Stayed 3 nights in Apr 2023
Response from Caryn Kelly - Operations Manager on Apr 14, 2023
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Caryn Kelly - Operations Manager

8/10 Good

catherine

Traveled with partner
Liked: Cleanliness, staff & service
The hotel looks lovely from outside and it has unique features preserved from being water mill. Room was clean but basic. The hotel could do with refurbishment as looks tired. Staff were helpful and friendly. Breakfast was good.
Stayed 2 nights in Mar 2023
Response from Caryn Kelly - Operations Manager on Mar 25, 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Caryn Kelly - Operations Manager

8/10 Good

Geoff

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Caryn Kelly - Operations Manager on Mar 23, 2023
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Caryn Kelly - Operations Manager

6/10 Okay

Ben

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2023
Response from Caryn Kelly - Operations Manager on Mar 10, 2023
Dear Guest,Thanks for your rating.Sincerely,Caryn Kelly - Operations Manager

6/10 Okay

Alexander J

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Ok budget stay
Staff very friendly Hotel is a bit tired especially the windows
Stayed 1 night in Mar 2023
Response from Caryn Kelly - Operations Manager on Mar 9, 2023
Dear Guest,Thanks for your rating.SincerelyCaryn Kelly - Operations Manager

10/10 Excellent

Shirley

Stayed 1 night in Mar 2023
Response from Caryn Kelly - Operations Manager on Mar 9, 2023
Dear Guest,Thanks for your rating.SincerelyCaryn Kelly - Operations Manager

8/10 Good

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for the price
Stayed 1 night in Feb 2023
Response from Caryn Kelly - Operations Manager on Feb 28, 2023
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Caryn Kelly - Operations Manager