Ratings based on 49 Verified Reviews

4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.6 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by Alison

Great staff & stay. Would come again!

Posted Apr 15, 2017 on Hotels
Our stay at Bromley was without a hitch. The staff members were great & very helpful! Just a short drive to some of the larger mountains. Plus!!! The hot breakfast included was pretty tasty for a hotel breakfast. Hot scrambled eggs, sausage, bacon, house made (delicious) home fries, and mini pancakes with Vermont maple syrup made for a great start to our day! The walls were made of cement, so wifi was a little touchy sometimes, but you could tell the hotel was trying their best to accommodate by using multiple routers. The walls were great for keeping the majority of sound from other rooms out. Rated a 4/5 for some minor details, nothing that truly prevented us from enjoying ourselves - a few more pillows on the bed would have greatly helped...I wish the hotel bar had been open, although I understand that the "season" was over. And I wish that there was an ice machine accesible at any time. If you wanted ice, you had to go down to the front desk. They would grab you a small bag from the kitchen. Would have been easier for all parties if there was a machine we could serve ourselves from, especially after hours (1AM) when the front desk/lobby/lounge area shuts down & gets locked up. We brought a cooler with us that we wanted to keep stocked with ice! All that said - would definitely stay at this hotel again. I feel compelled to mention the staff again. They were truly very kind & helpful!
5 out of 5
by Jason

This traveler left a rating score only Posted Apr 10, 2017 on Hotels
4 out of 5
by A verified traveler

Great Location

Posted Mar 30, 2017 on Hotels
We enjoyed the proximity to Bromley Ski Mountain. Breakfast was better than expected. Excellent staff.
5 out of 5
by David

Inn at Bromley

Posted Mar 28, 2017 on Hotels
Great Staff, personalized service, comfortable
5 out of 5
by Mary

Fun stay and ski at Bromley

Posted Mar 20, 2017 on Hotels
Enjoyed staying here and had a great day skiing at Bromley.
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

Ski out location, regular room

Posted Feb 19, 2017
Rooms are a bit older looking but clean, comfortable, nice balcony, good amenities for kids, right on the edge of the mountain. Great choice for skiers. With young families we were thrilled with Bobs Diner as our food choice. Great food, better prices, very fast while other restaurants were packed
Comment from Hotel Management
Feb 25, 2017 by Margaret, Hotel Management
Thanks for your comments! I'm glad you like our accommodations for kids, we try hard to make your stay easier by keeping kids happy with our giant play & game room, lift ticket delivery, and fast buffet style breakfast. Though we have an older building, we are constantly upgrading it, and are glad you enjoyed your stay.
5 out of 5
by Mary

Comfortable stay

Posted Feb 16, 2017 on Hotels
Great stay. SKid Bromley and love it.
Comment from Hotel Management
Feb 25, 2017 by General Manager, Hotel Management
Thanks for sharing. We look forward to serving you again soon! Margaret
5 out of 5
by Victoria

Outstanding customer service!

Posted Feb 14, 2017 on Hotels
We enjoyed a weekend away for our anniversary at Bromley Feb 11-13th. Hotel was slightly dated but extremely clean. The mattresses were divinely comfortable. Our room was basic but well appointed. The staff was incredible. Especially Benji, he provided us with tips for the area and comedic delight. Never met a staff person the entire weekend who wasn't friendly and helpful. We look forward to returning. Beautiful area with plenty to do for whatever your tastes.
Comment from Hotel Management
Feb 25, 2017 by General Manager, Hotel Management
Thank you for your kind comments! We have shared them with our staff and they appreciate knowing that their efforts are appreciated. Hope to see you again soon, and Happy Anniversary! Margaret
5 out of 5
by A verified traveler

Charming

Posted Feb 14, 2017 on Hotels
This is a great hotel. The rooms are small. However, the staff is friendly and helpful. The game room was a hit with the children. Lobby was nice with a fireplace, board games, books, comfy seating, and an area for watching tv. Cute bar area. Great breakfast in am. Would be nice if restaurant was open for lunch and dinner too! Laundry facilities on site. The ski in/out was fun!
Comment from Hotel Management
Feb 25, 2017 by General Manager, Hotel Management
Many thanks! We are very happy that you had a great time with us. The lobby is the favorite "hang-out" for our families and many people make new friends there. We are actively looking for a restaurant partner so that full dinner service will be available on site, thanks for the suggestion. Margaret
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Amazing experience

Posted Feb 14, 2017
Incredible atmosphere that beats all other cons. If it will be renovated it's the best place ever for families with kids!
Comment from Hotel Management
Feb 25, 2017 by Margaret, Hotel Management
Glad you liked our atmosphere and that your family enjoyed their stay. We are constantly renovating and improving the hotel, stay tuned for the next upgrades!