Ratings based on 1 Verified Reviews
They paid and stayed. We double-checked.
2.0 Room cleanliness
2.0 Service & staff
2.0 Room comfort
2.0 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
for Familiesby Alison from Vicenza
Underwhelmed.Posted Nov 13, 2013 on Hotels
Hotel was hard to find in the dark, a sign by the main road would be helpful. The reviews seemed good so we booked, and since I am a frequent italy traveler I am used to basic accommodations. While the kitchen was well stocked the furniture was not comfortable, the bathroom had mold on the shower and the towels and bath accents were worn out. We didn't feel welcome by the staff either. I'm sure this place is more fun in the summer when you can use the pool. FYI- there is a charge to use the hot tub pictured.
Comment from Hotel Management
Dec 5, 2015 by Annarita, Hotel Management
I am sorry you did not appreciate your stay at Nonna Rana. I wouldn't classify Nonna Rana as a basic accommodation. We usually keep prices very low but we offer several services: wellness area, outdoor pool, bikes, wifi, barbeque facilities, touristic literature, transfers, restaurant reservations, breakfast and local food tastings etc.. I am sorry you found the towels worn out and some mold in the shower. This was a mistake, Now everything is new and perfect. . There are 2 signs by the main road but because of the darkness and bad weather you couldn't see them. Now most people use Gps so it 's definitively very easy to find new places. We usually reserve a warm welcome to our guests as we are very happy with our job and love to make our job well. This job brings meaning and fulfillment in our lives and we are very sorry you had a different feeling. As you are a frequent Italy traveler, we really hope we can meet you again at Nonna Rana in the future.