Ratings based on 777 Verified Reviews

4.3 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Not value for money

Posted Jun 30, 2017 on Hotels
Not value for money
5 out of 5
by sony

Old but amazing

Posted Jun 30, 2017 on Hotels
Its an old hotel. lobby is clean but hotel rooms need renovation. Breakfast is really really awesome with huge variety to choose from.
4 out of 5
by Erich

Relaxing Stay at Sunway Pyramid Hotel & Resort

Posted Jun 28, 2017 on Hotels
Great relaxing Stay at Sunway Hotel & resort. Nice spacious rooms but very dirty bathroom with hair on floors and inside the bathroom. Also bathtub has not been cleaned properly for ages as dirt all around which does not make you feel like taking a bath inside. Nice breakfast with good choices of different food offers. Sunway Pyramid Mall just next door with variety of good shops and restaurants. Family friendly hotel with good service by the hotel team
4 out of 5
Recommended
for Everyone
by A verified traveler

Family Convenient

Posted Jun 27, 2017
Luxury comfort hotel close to large shopping mall & water theme park.
5 out of 5
by Choo

This traveler left a rating score only Posted Jun 27, 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 18, 2017 on Hotels
5 out of 5
by Guan hock

Good service friendly staff

Posted Jun 14, 2017 on Hotels
It was so amazing there was this guy that was at the door and he was really nice he was a little old but he was still really nice you should congratulate him for being so kind
4 out of 5
by Sharon

This traveler left a rating score only Posted Jun 12, 2017 on Hotels
4 out of 5
by Natalie

A pleasant family stay

Posted Jun 10, 2017 on Hotels
A comfortable stay, the resort is clean although a little dated. Theme park is great for all ages. Wide choice at breakfast, although very busy and often a little rushed. An average experience, next time we will try the newly renovated Pyramid next door.
5 out of 5
by A verified traveler

Worth of staying

Posted Jun 7, 2017 on Hotels
Thank you for upgrading my room without knowingly at first. Appreciate it much! All the staff there were friendly enough. The service is also excellent