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1) myself & wife staying with you for 7 days out of 4 days we need to call HSKP to send us hand tower not sure why there is always left out? 2) Staffs are nice, polite & helpful this is plus point to the great job to your staffs. 3) We has been staying with your hotel for 3-4 times...nice location, ...
Large hotel, with very convenient access to adjacent theme park and shopping centre. We had a junior suite room which was spacious & well appointed. The carpet is a little worn & so are the furnishings but it's clean & the bathroom is great with separate shower & bath. The junior suite is on the ...
Generally a good experience. Was greeted by a very friendly door man when I entered. Comfortable room, bed and internet access is important to me as I was on a work trip and this hotel did well.
Overall a night stay considered good to me and my family. Good service from Archer. We encountered aircon issue in master room, without delayed he came and help, although not 100% fixed, at least better. The place is convenienced as the mall is just downstair.
Abit disappointed this time with the hotel service especially at breakfast Cinnamon Restaurant as no help with tea/coffee.Lots of higher grade staff/chef just standing around.I have stayed here over a period of nearly 10 years but this time I would think twice of staying in this hotel again.i had ...
Overall the staff service was good. I would like to personally mention Mr Dinendra he was patient and polite. I had a few complicated bookings (with a few amendments) which he finally sorted out everything for me, and helped me with checking in my guests. He had done a perfect job during my guests' ...
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