Ratings based on 384 Verified Reviews

2.9 out of 5
54% of guests recommend
3.4 Room cleanliness
3.3 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Petaluma, CA

Never Again

Posted Sep 15, 2017
Pros: Not one single thing
Cons: Demolish the place and build a new one with new owners.
Location: Didn't matter, we were there to work.
We travel all over CA and this is the most filthy and disgusting hotel we've ever stayed in. There is a chance not all America's Best Value hotel's are not this dirty but we are not willing to take the risk. We will never stay at another America's Best Value no matter what city we are traveling to.
2 out of 5
by A verified traveler

Avoid at ALL costs

Posted Aug 12, 2017 on Hotels
The staff was very friendly and accommodating. Unfortunately, that is the ONLY positive about this location. The building and furnishings are old and rundown, my room was tiny, the water pressure was weak, and there is a casino across the parking lot with lots of traffic 24/7.
4 out of 5
by Georganna

Posted Aug 10, 2017 on Hotels
Was a quick overnight but bed was comfy and easy check in. Staff very nice.
1 out of 5
by A verified traveler from TX

Do NOT recommend

Posted Jul 22, 2017
We were vacationing, this was our last night. So I decided to try to get us a tad bit closer to San Francisco and save on a room. Bad mistake on saving and going cheap! First off our AC didn't work in our room and after a long day of sight seeing this was the last thing we wanted to deal with. The room was muggy And then there was a stinch of urine. I went to report at office. He came to look at the problem, realized he couldn't fix it. Then put us in another room. No doubt about it AC worked amazing and room didn't smell bad. We were sound asleep until 3AM we heard a loud bang on our wall. It was a man beating up his wife or girlfriend in room right next to us. We could hear it clearly this was terrifying. It woke all of us up. My husband and I called the police to report it. We clearly heard the guy ask who called.For our safety, we packed our bags and left the hotel in fear that this guy would know it was us who phoned police. Good thing we did cause obviously the woman did not want to press charges and as soon as we were in car to leave, officers left. So at 4:30 AM we head out to airport for our10:40 flight. We were sleep deprived from all the fuss the night before. We absolutely got no rest at this motel. The rooms are obviously for a single bed only but they crammed in two full size beds. These are NOT the queen beds I paid for or that's advertised on Expedia. We couldn't fit comfortably on these beds. This is false advertisement that Expedia is promoting.
3 out of 5
by A verified traveler from Petaluma

average

Posted Jul 21, 2017 on Hotels
room was small and noisy
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 6, 2017 on Hotels
4 out of 5
by Timothy

Quaint

Posted Jul 1, 2017 on Hotels
Quaint comfortable place to stay
2 out of 5
by A verified traveler

Too close to freeway and noise is always there

Posted Jun 30, 2017
Pros: not much
Cons: Old motel ......
Location: Ok
Original room designed for one bed but two were forced into space. Breakfast was minimal.
4 out of 5
by BOBBY

This traveler left a rating score only Posted Jun 28, 2017 on Hotels
3 out of 5
by Joe

Wouldnt pay over $100 a night for this place.

Posted Jun 26, 2017 on Hotels
For the price I would have expected much more. Just walking into the front desk you are greeted by dirty outdated and smelly front desk. Although when we initially checked in the front desk lady was friendly all other staff we encountered was unenthusiastic . Rail at 2nd floor to parking lot was literally hanging off a couple bolts. Don't get drunk and lean on it! Three tips for the owners here. 1) we all like different foods however if your choice has a pungent smell probably best to not cook/eat it right outside first desk (gross) 2) Safety rails falling off should be a number one priority. 3) 3rd party should be brought in to look at place and help obviously those running it are not making the right decisions,,,,