Ratings based on 1,244 Verified Reviews

4.3 out of 5
90% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Eureka, CA

Posted Sep 14, 2017
Very comfortable. Have had dinner here before and it was excellent.
Comment from Hotel Management
Sep 17, 2017 by General Manager, Hotel Management
So glad to have you back with us. Please let me know if I can assist you in any way! Be well!
4 out of 5
by A verified traveler

Maybe not the best value

Posted Sep 14, 2017
I've stayed here several times before, mostly when quality accommodations closer to the coast were all booked. It's very nice inside, the bed is comfy, and just a short drive to downtown Petaluma restaurants, but the price isn't quite worth it. My recent stay may have me looking elsewhere: Now having to pay to self-park in a fairly empty, uncovered lot (shared with adjacent businesses) far from any attraction (other than the hotel) felt a lot like having to pay to print a boarding pass at the airport. Really? Also we paid extra for a deluxe room with a marina view. The marina is tiny, backed by a drawbridge and the highway, which seemed only marginally better than a view of the pricey parking lot. To boot, we were welcomed by a stack of dirty dishes at the deluxe door.
Comment from Hotel Management
Sep 15, 2017 by General Manager, Hotel Management
Thanks for staying with us. I would always recommend that you stay at the best value full-service hotel in the area! I think, however, that you found that it was us - as evidenced by you staying here. We will work on getting the dishes out of the hall sooner! Thanks again.
3 out of 5
by A verified traveler

Not worth the price

Posted Sep 12, 2017
It was a nice hotel, but not worth the money. The property is adequate, but most of the views are of the highway. It is not a far drive to wine country, but I have stayed in much closer and nicer hotels in the area for the $300 price point.
Comment from Hotel Management
Sep 15, 2017 by General Manager, Hotel Management
Thanks for staying with us. There are closer hotels to Healdsburg, and there are closer hotels to Napa, and or course there are hotels in the town of Sonoma. But there are no hotels that allow you to access all 3 in as short of a time as ours. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 3, 2017
Staff was very accommodating, room was clean and tastefully decorated. Pool was lovely on a hot day. We'd definitely stay there again.
2 out of 5
by A verified traveler

Sheraton Sonoma county

Posted Sep 2, 2017
Pros: The pool was ok I guess.
Cons: Air conditioning and rooms are hold.
At arrival at 15h00, rooms were not ready. On Expedia, it says arrival at 15h00 but hotel says not before 16h00. Attention pet's are allowed....For those who doesn't like it. Rooms are ok but very noisy because of the air conditioning. Oh my god, never seen a noisy thing like that. Pool is a lot smaller than it shows on pictures but it is clean. You have restaurants near by. The restaurant at the hotel is ok but don't offer much. I won't go back there it is too hold and needs a lot of reparation.
4 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Relaxing

Posted Aug 31, 2017
Very nice atmosphere at this hotel. Nice large room with a great view of the Marina. Food was delicious in the restaurant. Staff was super friendly. I highly recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, Very clean and quite.

Posted Aug 25, 2017
Hotel was spacious and clean. Room was very comfortable and accessible
Comment from Hotel Management
Aug 26, 2017 by General Manager, Hotel Management
Thanks so much for staying with us. I'm thrilled that you had a good stay with us. Hurry back - there's more to see and do!
5 out of 5
Recommended
for Everyone
by A verified traveler from Rocklin, CA

Great pet friendly staff

Posted Aug 25, 2017
Pros: Nice room and comfortable bed. Hotel staff were friendly to our dog.
Cons: Nothing
Location: We didn't spend time in Petaluma. We ended up going to the coast. Hotels are cheaper in Petaluma and if you don't mind driving you $.
My husband and I don't normally travel with our dog. But, we're going through a kitchen and great room remodel and wanted to get our dog away from the noise. Everyone at the hotel was super friendly and I could tell they enjoyed having our dog as a guest. There's place down by the river for a "doggie break" and a dog park within two blocks of the hotel. Then, it was only about a hour to get to the coast to enjoy a day at the beach.
Comment from Hotel Management
Aug 26, 2017 by General Manager, Hotel Management
Thank you for your high marks. I'm so pleased that you AND your dog enjoyed your stay! We'll look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nashville

Great hotel, good location

Posted Aug 25, 2017
Pros: We liked the location, the hotel restaurant and the friendly staff
Cons: No improvements needed
Location: Lots of great restaurants in Petaluma and a great base for touring various wineries
My son and I were spending a few days in Napa and Sonoma counties. This hotel was in a great location for visiting Muir Woods and a variety of wineries. The hotel was very clean and the room was spacious and comfortable. We had a great view of the marina. Our stay was very pleasant.
Comment from Hotel Management
Aug 26, 2017 by General Manager, Hotel Management
I'm so pleased that you had a good stay with us. I will share your comments with our staff. We live to serve and love it when our guests are pleased! Be well and hurry back!
3 out of 5
by A verified traveler

Posted Aug 23, 2017
Standard hotel with standard services. Restaurant not very good. Pool awkwardly right outside of restaurant. Could hear everything going on in the room next door.
Comment from Hotel Management
Aug 26, 2017 by General Manager, Hotel Management
Not sure when you stayed with us but we have a new menu and a new chef. I hope that you have the chance to try us again!