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Reviews of Best Western Plus Cobourg Inn & Convention Centre

2.5 out of 5
Best Western Plus Cobourg Inn & Convention Centre
930 Burnham St, Cobourg, ON

Reviews

8.8

Excellent

Rating 10 - Excellent. 413 out of 786 reviews" "
Rating 8 - Good. 285 out of 786 reviews" "
Rating 6 - Okay. 50 out of 786 reviews" "
Rating 4 - Poor. 28 out of 786 reviews" "
Rating 2 - Terrible. 10 out of 786 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Location excellent. Good pub adjacent with good menu and beer
Stayed 1 night in Apr 2024

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ll run, up to date with friendly staff.
Response from FOM on Apr 19, 2024
Thank you so much for you review. We are glad that you enjoyed your stay with us at the Best Western Plus Cobourg Inn & Convention Centre. We hope to see you again. Thank you.

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the suite - I have a teenager who appreciates the door to his room that he can lock. 😁
Stayed 1 night in Apr 2024
Response from FOM on Apr 19, 2024
We agree our suites are fantastic. We are so glad that you enjoyed your stay and we look forward to welcoming you back. Thank you.

10/10 Excellent

Rocco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Big room and comfortable bed.
Stayed 1 night in Apr 2024
Response from FOM on Apr 19, 2024
We appreciate you sharing your feedback on your stay at the Best Western Plus Cobourg Inn & Convention Centre. We are happy to see you enjoyed your stay and look forward to welcoming you back. Thank you.

10/10 Excellent

Johan

Stayed 1 night in Mar 2024
Response from FOM on Apr 19, 2024
We are so glad that you enjoyed your stay with us at the Best Western Plus Cobourg Inn & Convention Centre. We hope you find yourself this way again soon. Thank you.

10/10 Excellent

Jordan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from FOM on Mar 28, 2024
Thank you Jordan for your review on the Best Western Plus Cobourg Inn & Convention Centre. We are glad to see that you enjoyed your stay and look forward to welcoming you back again soon.

10/10 Excellent

Robert

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable, room was a nice size for 6 of us, breakfast was great, pool was lots of fun for the kids and one of best pools theyve swam in. Everything was clean and staff were very friendly. Highly recommend for family or business.
Stayed 1 night in Mar 2024
Response from FOM on Mar 28, 2024
Thank you Robert for the wonderful review. We are so glad that you enjoyed your stay with us at the Best Western Plus Cobourg Inn & Convention Centre. We love to hear that the kids enjoyed the pool the most. We look forward to welcoming your family again in the near future.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanest hotel I have been to in a very long time. Highly recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed
Stayed 1 night in Feb 2024

10/10 Excellent

Shauna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here my kids love the pool (& hot tub 😉)
Stayed 2 nights in Feb 2024

10/10 Excellent

Brenda

Stayed 1 night in Feb 2024
Response from FOM on Mar 28, 2024
Thank you Brenda for taking the time to post a review. We are so glad that you enjoyed your stay and we hope that you will consider us again. Thank you.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, amenities
Very little parking because of an event
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and convenient
Stayed 1 night in Feb 2024

10/10 Excellent

Iphigenia

Stayed 1 night in Jan 2024
Response from FOM on Mar 28, 2024
We are so glad that you enjoyed your stay with us at the Best Western Plus Cobourg Inn & Convention Centre. We look forward to welcoming you back again soon. Thank you.

10/10 Excellent

lynn, Naughton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff pub was friendly
Stayed 1 night in Jan 2024

10/10 Excellent

Kimberly

Stayed 1 night in Dec 2023

10/10 Excellent

David

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My granddaughters loved the pool, they said this is the best hotel they ever stayed in, the room was very spacious, the washroom was double the size of normal hotel's, and no it wasn't a handicap room.
Stayed 1 night in Jan 2024

4/10 Poor

Christopher

Liked: Cleanliness
Disliked: Property conditions & facilities
Shower drain clogged. Housekeeping knocking at 830 am on check out day. Other than that it’s clean and the restaurant service is top notch.
Stayed 1 night in Jan 2024
Response from FOM on Jan 19, 2024
We appreciate you taking the time to provide feedback on your stay with us at the Best Western Plus Cobourg Inn & Convention Centre. So glad to hear that you enjoyed Arthur's Pub during your stay. We hope that we will be able to welcome you back again. Thank you.

10/10 Excellent

Darren

Stayed 1 night in Jan 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Attentive service/stsff
Stayed 1 night in Jan 2024
Response from FOM on Jan 19, 2024
Sounds like you were able to enjoy a meal in Arthur's Pub and we appreciate the compliments. Thank you for taking the time to post a review and we hope to see you again. Thank you,

10/10 Excellent

Nancy

Stayed 1 night in Jan 2024
Response from FOM on Jan 19, 2024
Thank you for taking the time to post a review on your stay with us at the Best Western Plus Cobourg Inn & Convention Centre. We are so glad that you enjoyed your stay and hope that you will consider us on your nice trip to Northumberland County. Thank you.

10/10 Excellent

Michelle

Stayed 1 night in Jan 2024
Response from FOM on Jan 10, 2024
Thank you Michelle for taking the time to post a review of your stay with us at the Best Western Plus Cobourg Inn & Convention Centre. We are glad you enjoyed your stay and look forward to welcoming you back again soon. Thank you.

8/10 Good

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel
Great trip. Stayed two night. Nice place to hold a wedding. Bar downstairs is great. No complaints! Love staff.
Stayed 1 night in Jan 2024
Response from FOM on Jan 10, 2024
We are so glad that you had a great time staying with us at the Best Western Plus Cobourg Inn & Convention Centre. We hope the next time you find yourself this way you will be sure to stop in. Thank you.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star comfort
Clean, comfortable room. The room was very spacious and had many amenities. Coffee maker, fridge, microwave, glass mugs, toiletries, sofa, 2 arm chairs, coffee table. King bed was very comfortable. The room was in excellent condition.
Stayed 1 night in Jan 2024
Response from FOM on Jan 10, 2024
We appreciate you taking the time Tracy to post a review on your stay with us. Thank you so much for the feedback and we hope that a wonderful stay means you will be back again soon. Thank you.

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful experience..this is my new favourite get away! Cobourg is a beautiful place to go for walks and sight see!
Stayed 2 nights in Dec 2023
Response from FOM on Jan 10, 2024
We are so happy to hear that we are your new favourite getaway Robyn. We hope to be able to welcome you back again soon. Thank you.

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was part of a New Year reset and recharge getaway. The staff were all kind and helpful. The restaurant had a great menu and attentive, friendly staff. The gym and pool facilities were amazing, and my stay here was the perfect complement to my purpose.
Stayed 2 nights in Jan 2024
Response from FOM on Jan 10, 2024
Thank you so much for such a wonderful review on your stay with us at the Best Western Plus Cobourg Inn & Convention Centre. We are so happy that you had a great stay and hope to welcome you back again next time you are in Northumberland County. Thank you.

10/10 Excellent

Chandra

Stayed 1 night in Dec 2023
Response from FOM on Jan 10, 2024
Thank you for taking the time to post a review on your stay with us at the Best Western Plus Cobourg Inn & Convention Centre. We are happy to see that you enjoyed your stay. We look forward to welcoming you back again soon. Thank you.

8/10 Good

James

Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2023

10/10 Excellent

Yifan

Stayed 2 nights in Dec 2023

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed twice now and both times my experience was amazing! The staff at front desk are fast and efficient and incredibly friendly. They go out of their way to ensure my stay is pleasurable. I love this hotel and highly recommend it to everybody.
Stayed 1 night in Dec 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Aldis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great easy check in. Tons of parking,
Stayed 1 night in Nov 2023

10/10 Excellent

Chance

Stayed 1 night in Nov 2023

10/10 Excellent

Pauline

Stayed 1 night in Nov 2023

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Nov 2023

8/10 Good

sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Really enjoyed my stay, very good customer service at reception. Room was very clean and spacious, would highly recommend.
Stayed 2 nights in Oct 2023

8/10 Good

Michel

Liked: Cleanliness, staff & service, room comfort
Comfortable hotel
Like: lobby, restaurant, large room (we had a business room), clean, comfortable bed Needs improving: our room needed updating
Stayed 1 night in Oct 2023

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities
A really nice facility with not only a restaurant, but a ballroom where enjoyed a dinner dance event.
Stayed 1 night in Oct 2023

10/10 Excellent

Roddy

Stayed 1 night in Oct 2023

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for our overnight stay
Very helpful and friendly staff Clean room. Comfortable bed
Stayed 1 night in Oct 2023

2/10 Terrible

Lindsay

Stayed 2 nights in Oct 2023
Response from FOM on Nov 1, 2023
Thank you for taking the time to post a review on your stay at the Best Western Plus Cobourg Inn & Convention Centre. We hope that you will give us another opportunity to show you that this was an exception and not the rule to the level of customer service & quality we are accustom to providing. Thank you.