Ratings based on 320 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 6, 2018
Check-in was very fast and efficient. Very friendly and knowledgeable staff. Helped us all the way.
3 out of 5
Recommended
for Everyone
by A verified traveler from peterborough

Difficult to find our room, a maze of doors and co

Posted Feb 1, 2018
Beds comfortable, breakfast was basic. A distance to downtown
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2018
Check in was a breeze and staff were friendly and efficient. Would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean Hotel with fast and friendly service!

Posted Dec 27, 2017
Wonderful customer service, clean rooms, warm pool!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 11, 2017
Very nice, quiet and clean hotel; staff very professional
3 out of 5
by A verified traveler

Cold

Posted Dec 7, 2017
The blankets were not very warm so I had to turn up the heat which made the room to stuffy. The hallway was always freezing.
4 out of 5
by Elysa

Comfy Stay

Posted Nov 20, 2017 on Hotels
Overall a great and comfy stay! The pillows were a bit too thick since I am used to flatter pillows, but that's only my personal preference. The bed was pretty comfortable. Check-in and check-out were smooth. Breakfast was delicious with a lot of options. Better than a typical hotel breakfast. You do have to go outside to get to the breakfast room so bring a jacket. Thank you for the coffee - much needed! The TV had a few issues, after a while the channels wouldn't change and it was too late to call someone to fix it. Other than that we had a comfy and easy stay!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 19, 2017
Very enjoyable stay. Easy to get to when travelling through Peterbough.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 18, 2017
The hotel staff were lovely and very accommodating. Great stay
1 out of 5
by Richard

NEVER AGAIN!!!!!

Posted Nov 17, 2017 on Hotels
Every thing possible that could go wrong did. This from automated doors not working, required road map to find your room. Advertised as having a restaurant- no only a breakfast room hence no room service. Obtained a room next to an ice machine- clattered all night. The final straw was when the tv remote stopped working. Not ever again
Comment from Hotel Management
Dec 4, 2017
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for our guests in the future. Sincerely, Jeremy Campbell Front Desk Manager