Ratings based on 552 Verified Reviews

3.9 out of 5
82% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 26, 2017
This Hotel was close to shopping and central in Peterbourough. It was a quiet comfortable stay with a good breakfast and friendly staff.
Comment from Hotel Management
Jan 19, 2018 by GSM, Hotel Management
Great review! Thank you for sharing your experience. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from bowmanville

Nice hotel

Posted Dec 15, 2017
Very clean and close to all amenities. The only issue was the fan unit in the room, a bit noisey.
Comment from Hotel Management
Jan 19, 2018 by GSM, Hotel Management
Thank you for your survey. Your comments have been shared with the maintenance team.
3 out of 5
by A verified traveler

Posted Nov 29, 2017
Sheets didn't fit bed properly and constantly pulled off
Comment from Hotel Management
Jan 19, 2018 by GSM, Hotel Management
Thank you for sharing your experience. Your comments have been shared with the housekeeping team.
4 out of 5
Recommended
for Couples
by A verified traveler

Comfortable hotel with a nice breakfast

Posted Nov 25, 2017
Pros: Clean and spacious rooms, nice breakfast, friendly staff, good location.
Cons: This hotel would be well served by either segregating large groups of children from other guests by placing the little beasties all on a single floor.
Location: Loads of food options nearby, medium size mall fairly close, theater within a reasonable drive.
My wife and I stayed in a King Jacuzzi suite as a little getaway. The room was clean and very enjoyable and the breakfast was excellent quality. The hotel is attached to a Kelsey's restaurant which was fairly decent for a quick bite later in the day without having to leave the building. Overall our stay was wonderful but with a catch, while we where there the hotel was infested by the worst behaved children (an entire hockey team of them) and their redneck parents. When the children weren't running around the halls like the little swine they are, we where instead blighted by the drunken howling of their parents long into the wee hours of the night.
Comment from Hotel Management
Jan 19, 2018 by GSM, Hotel Management
Thank you for your review. We hope you get a chance to stay with us again on a non hockey weekend so you may enjoy a relaxing stay stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from London On

Recent trip

Posted Nov 17, 2017
Pros: Staff, cleanliness & facility
Location: Hany for shopping & getting downtown, or back to the highway
This trip was for a family gathering & ideal for our trip. This is one of the best Comfort Inns we stay at.
5 out of 5
Recommended
for Everyone
by A verified traveler from London On

Recent Stay

Posted Nov 13, 2017
From check-in to check-out, this is one of the best Comfort Inns we stay in. Great staff, clean rooms & good location. Having the Kelseys right next door is a big plus.
Comment from Hotel Management
Nov 14, 2017 by GSM, Hotel Management
Great Review! Thank you for sharing your thoughts and we hope to see you again soon
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Stayed one night in Peterborough, no complaints..

Posted Nov 3, 2017
Pros: Everything. Even the breakfast was good. We were happy with our accomodations.
Location: The hotel was 5 minutes from our friends that we were visiting, so it was perfect for us and what we needed.
We were in Peterborough to visit a friend and stayed in the hotel overnight. Everything was fine, the room was comfortable and the breakfast was good, having what we wanted. We had 2 rooms across from each other, the hotel was quiet and, if we had stayed longer, we would have made use of the hot tub, pool and work-out room. Good to know it is there for the next time!
Comment from Hotel Management
Nov 14, 2017 by GSM, Hotel Management
We are glad to gear that you and your friends enjoyed their stay with us. We hope you will choose us again on your next visit to Peterborough
4 out of 5
by A verified traveler

Posted Oct 30, 2017 on Hotels
Comment from Hotel Management
Nov 14, 2017 by Anne Weston, Hotel Management
Thank you for taking the time to share your experience. We hope to see you again soon
4 out of 5
by Mark

Mark Stanley Review

Posted Oct 10, 2017 on Hotels
Very good but couldn't turn off the air coditioner Rm 208
Comment from Hotel Management
Nov 14, 2017 by Anne Weston, Hotel Management
Thank you for taking the time to complete the guest survey and for sharing your experience. We have taken note of the maintenance item you motioned and will address it right away. We hope you will choose us again for your next trip to Peterborough.
1 out of 5
by A verified traveler from Ottawa

Hours of waiting time to check in, booked ahead

Posted Oct 10, 2017
Our room was damp and moist and smelled like sewer. They heavily perfumed it to mask it which was just as worse and quickly the perfume (achoo!) subsides and you smell something that is worse than the stinkiest socks. Front desk made us wait for hours during check in as they were understaffed as they said despite booking reservations made months ahead. The pool was filthy, yucky collection around it, so we skipped that after discovered that. Business office is just a desktop computer by the door of the entrance lobby which was very noisy with the traffic and the guests they made wait for check ins. The line ups are long. The gym was made for one person use only. Wifi is slow and very weak when you get a signal. This is a poorly managed motel that needs to train their rude front desk also.
Comment from Hotel Management
Oct 12, 2017 by GSM, Hotel Management
We appreciate this taking the time to share their experience with us and are disappointed their stay was not all it could have been. We are glad to have had the opportunity to reach out and address this guests concerns in a previous gust survey.