Ratings based on 577 Verified Reviews

3.9 out of 5
80% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2018
Cons: check-in was fine. Breakfast could improve. Even after the lady refilled the eggs, they were not hot.
Not much to say. We stayed there as a way-point to our destination
Comment from Hotel Management
Mar 15, 2018 by GSM, Hotel Management
Thank you for your review and for choosing the Comfort Hotel and Suites. I will share your comments with the breakfast team.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2018
It was a good stay. Has pool and hot tub that everyone can enjoy.
Comment from Hotel Management
Mar 15, 2018 by GSM, Hotel Management
We are glad you enjoyed it and hope you will choose us again on your next visit to Peterborough.
5 out of 5
by A verified traveler

Excellent

Posted Feb 11, 2018 on Hotels
I was really excited for the tub. And the price for the room was very affordable. Great place to stay.
Comment from Hotel Management
Mar 15, 2018 by GSM, Hotel Management
Thank you and we are glad you enjoyed your visit. We hope you will come back again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Alberta

Good place to hang your hat

Posted Feb 9, 2018
The rooms are clean and comfortable The hot tub was a little dirty. But they had a hockey group staying there. . The hotel was quiet. Good location .
Comment from Hotel Management
Mar 15, 2018 by GSM, Hotel Management
Thank you for your review. We appreciate you sharing your thoughts with us and look forward to your return visit.
4 out of 5
by A verified traveler

Posted Feb 8, 2018 on Hotels
The room was clean and comfortable. TV reception wasn't so great as the picture was fuzzy even tho it was a flat screen.Had a minor problem with the room key card before checkout as it wouldn't work even after going to the front desk to have it recoded.This is nothing that is unique to Comfort Inn as I have had happen at other hotels.Front desk was very accommodating and helped get us back into our room so that we could get our luggage.
Comment from Hotel Management
Mar 15, 2018 by GSM, Hotel Management
Thank you for your review and for sharing your comments with us. Our team appreciates your business and we hope you will choose us again the next time you are in Peterborough.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Definitely worth the experience!

Posted Feb 5, 2018
It's location is prime, having a Kelsey's literally attached to the lobby was an added bonus. Despite the hockey teams staying (there were a lot) you barely heard them! And the breakfast was really good!
Comment from Hotel Management
Mar 15, 2018 by GSM, Hotel Management
Great review! Thank you for sharing your experience and we hope you will stay with us again the next time you are in Peterborough.
2 out of 5
Recommended
for Everyone
by A verified traveler from Burlington

Don't book if there is a hockey tournament !

Posted Jan 30, 2018
Pros: the staff was extremely nice !
Cons: better rules for the disruptive guests
The hotel and the staff were very nice, however when paying full price and getting NO sleep due to the noisy and disrespectful hockey tournament guests also staying that the hotel! Screaming and yelling and running non stop up and down the hallway was a great way to ruin what was supposed to be a nice night ! this nonsense went on till after 2 AM inside and out !
Comment from Hotel Management
Mar 15, 2018 by GSM, Hotel Management
We are very sorry to hear that other guests were not following our hotel policies. During these busy hockey tournament weekends our staff does everything they can to ensure all guests are respecting the rules we have informed them of. Issues such as you describe are very rare in our hotel. If necessary we do contact the local police to assist us.
3 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Loud teenagers

Posted Jan 28, 2018
Cons: Quiet time should be moved back to 10:00 pm.
Our stay was disturbed.by teenagers running in the hall, talking loudly in the hall, and slamming doors until close to midnight. To my surprise, I discovered that quiet time did not start until 11:00 pm. I asked them politely several times after 10:00 pm to tone it down, but to no avail. After a long day of driving we just wanted to sleep.
Comment from Hotel Management
Mar 15, 2018 by GSM, Hotel Management
We are sorry to hear that you were disterbed by other guests stay in the hotel. We hope your next stay with us will be more restful and please don't hesitate to contact the front desk so that we may have a chance to correct any issues for you.
3 out of 5
by A verified traveler from Muskoka

Getting close to its best before date.

Posted Jan 21, 2018
Pros: Staff was friendly. bed was "ok".
Cons: Fix broken items like the bathroom door.
Bathroom door would not latch or lock. Ran out of hot water in the shower.
Comment from Hotel Management
Mar 15, 2018 by GSM, Hotel Management
Thank you for letting us know about any issues you experienced during your stay. Your comments have been shared with the maintenance team for their immediate follow up.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON.

An excellent stay

Posted Jan 16, 2018
Staff are friendly, the room is clean, and the breakfast was hot and tasted as it should (for a free breakfast). Close to many shops and other restaurants as well as the highway. Would definitely stay again.
Comment from Hotel Management
Jan 19, 2018 by GSM, Hotel Management
Great review! Thank you for sharing your experience. We hope to see you again on your next trip to Peterborough.