Ratings based on 576 Verified Reviews

3.9 out of 5
80% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 19, 2018
3 out of 5
by A verified traveler from Ottawa

Posted May 15, 2018
I have a sensitivity to the air freshener that hotels seem to be spraying in the hotel rooms once they are cleaned. I know other people sensitive as well. Why do they do that !!!??? Upon arrival our room stank so much of the product, I asked to see another room. The same odour, however, not as bad. If I had not prepaid and needed the convenient location I would have gone somewhere else. I ended up going to Home Depot and buying a filtered mask to wear in the room. I have had this problem in other hotels and with the move to use environmental cleaners that some of these hotels are not getting it. Other than this the hotel was clean, friendly staff, quiet and the beds comfortable.
Comment from Hotel Management
May 16, 2018 by Anne, Hotel Management
Thank you for the review. I am pleased to read you found the hotel comfortable and our team friendly. We do often spray a scent in rooms after the housekeeper has finished the clean. I am sorry to read that you had trouble with the scent in the room. Any time you are booking a room with us, a no scent request can be made and we will ensure no extra scent is added to the room at the time of cleaning. We are happy to honor special requests for our guests anytime. I hope you will come stay with us again. Thank you for choosing Comfort!
4 out of 5
by A verified traveler

Posted May 14, 2018
Comment from Hotel Management
May 14, 2018 by Anne, Hotel Management
Thank you for your recent stay with us!
4 out of 5
by A verified traveler

Posted May 13, 2018
Comment from Hotel Management
May 14, 2018 by Anne, Hotel Management
Thank you for the review. We hope to see you again soon.
4 out of 5
by A verified traveler

Posted May 11, 2018
Great value for money.
Comment from Hotel Management
May 14, 2018 by Anne, Hotel Management
Thank you for Choosing Comfort, we hope to see you again soon!
5 out of 5
by A verified traveler from Barrie

Posted May 9, 2018
Hotel is close to amenities. I had my therapy dog with me and found the grounds clean , pleasant, and well lighted for walking her at night and easy to see for the 'pick up'! The staff was very friendly and the breakfast was excellent!
Comment from Hotel Management
May 14, 2018 by Anne, Hotel Management
Thank you for the wonderful review, we are pleased to read that you ( and your pup) enjoyed your stay.
2 out of 5
by A verified traveler

No smoking but.......

Posted Apr 20, 2018
The hotel didn’t smell of cigarette but the next day my clothing reeked of cigarettes.
Comment from Hotel Management
Apr 26, 2018 by GSM, Hotel Management
Thank you for staying at the Comfort Hotel and Suites Peterborough. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect

Posted Apr 1, 2018
Exactly what i was expecting for a one night stay. Room was in great condition and the breakfast was outstanding by Comfort Inn standards.
Comment from Hotel Management
Apr 12, 2018 by GSM, Hotel Management
Great, we hope you will choose us again for a second night!
4 out of 5
Recommended
for Everyone
by A verified traveler from ontario

Good location

Posted Mar 23, 2018
Someone had put liniment on in the room and the smell was in the bed or bedding made me nauseous.
Comment from Hotel Management
Apr 12, 2018 by GSM, Hotel Management
Thank you for your survey and we appreciate your business. We hope you will choose us in the future should your travels bring you to the Peterborough area.
5 out of 5
Recommended
for Everyone
by A verified traveler from ontario

Posted Mar 20, 2018
It was a good quick stay staff and facilities were good but
Comment from Hotel Management
Apr 12, 2018 by GSM, Hotel Management
Thank you for your review and we are glad you enjoyed your stay. We hope you will choose us again the next time you are in the Peterborough area.