Ratings based on 46 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from ND

Posted Nov 29, 2016
Pros: Online
The room they put us in the first night was horrible. No temperature control and you could hear the boiler room turning on and off. No windows. The next day we asked housekeeping if they had any other rooms and she said she would check at the front desk. We were in luck! Staff was so nice and helpful with us getting a new room.
4 out of 5
by A verified traveler from IL

Changes at Lodge

Posted Aug 9, 2016
Pros: The hotel is clean and neat, and works great for after a show at Theater in the Park at New Salem.
Cons: Friendliness of staff. Door on bathroom didn't allow us to open it to get in without hitting the toilet, maybe a sliding door would work better.
Location: New Salem, Theater in the Park at New Salem. Springfield Il is not tofar.
We had stayed at River Bank Lodge last year and the staff was so friendly. While not rude the staff this year wasn't as friendly and outgoing as last year. That was rather disappointing.
5 out of 5
by Steven from Rockford

Posted Aug 7, 2016 on Hotels
Very relaxing
4 out of 5
by A verified traveler from Billings, MT

Nice motel for small town.

Posted Aug 5, 2016
Pros: The hotel is clean, accommodating, and local.
Cons: A better area to hang clothes would be nice--along with some provided hangers--The post sticking out of the wall with a couple hooks doesn't work well
Location: The area has lots of history on Abraham Lincoln. New Salem State Park is close by and a must see if in the area.
I have stayed at this motel twice and was surprised at how nice it is for such a small town. It is nicely decorated and very clean. The breakfast, although not as nice as some larger chain hotels, is a reasonable continental-style layout. If you like a larger room request a basement level room. The rooms on the lobby level are very small, but work nicely for a single guest. The lobby level rooms are also more vulnerable to noise from very close by trains traveling behind the building. If you are visiting in the area, and enjoy a quaint small town atmosphere, this is the place to stay.
Comment from Hotel Management
Aug 6, 2016 by RBL staff, Hotel Management
Thanks for staying with us, Joyce! We appreciate your feedback. We hope to serve you again in the future!
4 out of 5
by Elizabeth from Chicago

perfect if you're visiting New Salem

Posted Jul 22, 2016 on Hotels
The hotel staff was friendly and helpful. The breakfast was good, and the location cannot be beat if you are visting New Salem and don't want to drive back and forth to Springfield. The rooms are not updated, but they are clean and quite large. I was able to drive back and forth from New Salem to give the baby her naps while the grandparents hung out with the bigger kids at New Salem. The hotel is located right in front of some train tracks, but we didn't hear anything while we were there. Would definitely stay again.
Comment from Hotel Management
Jul 29, 2016 by Kris, Hotel Management
Thank you, Elizabeth. We're glad you found us and enjoyed your stay! We always appreciate feedback from our guests! We hope to serve you again - Kris Front Desk
5 out of 5
by A verified traveler from Norway

Charming lodge close to the center of Petersburg

Posted Jul 8, 2016
Pros: Everything. The lounge was very pleasant to sit in and read with interesting things to look at. Lots of info about the things to do.
Location: It was fun to walk around the square, see the old court house and old drug store! It was close to New Salem.
Very easy checkin. Very pleasant staff. Very nice rooms with coffee, refrig, and micro Very clean.
Comment from Hotel Management
Aug 6, 2016 by RBL staff, Hotel Management
I'm glad you had a good experience! We always appreciate feedback from our guests. Thank you for choosing us - we hope to be able to serve you again!
2 out of 5
by A verified traveler

sorry, not again!

Posted Jun 20, 2016 on Hotels
When I was taking a shower the water was BROWN! There were also ANTS in the room!
5 out of 5
by A verified traveler

Posted May 4, 2016 on Hotels
Comment from Hotel Management
Jul 9, 2016 by Kris, Hotel Management
Thank you for your feedback. We appreciate your business!
5 out of 5
by A verified traveler

Posted Mar 24, 2016
Nice overall stay, very pleasing and will stay there again with no issues when in that area.
Comment from Hotel Management
Apr 18, 2016 by Front Desk, Hotel Management
We are glad you enjoyed your stay with us.
4 out of 5
by A verified traveler from Kentucky

Posted Mar 22, 2016
The motel was very nice & clean. The town is very small & I was a little nervous about how the motel was going to be. The check in clerk was very nice & helpful, we even upgraded our room after we arrived. There is a small restaurant there, we didn't eat there but it was busy while we were there. We were visiting family, if we ever come back, we would stay here again.
Comment from Hotel Management
Apr 18, 2016 by Front Desk, Hotel Management
Thank you for staying with us--we appreciate the feedback. We look forward to having you stay with us in the future.