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Wish they had a shutter from the airport, even if they only ran it at a couple of times per day that I could schedule in. Bar was nice and accommodating. Bedroom was clean, but bed was not all that comfortable to my standards...guess I'm spoiled at home. Should have included shampoo in bathroom.
Overall, it was a good experience. The location is nice but the parking is terrible. The room was okay: the floor was uneven, the bedspread had blood stains on it and the mattress had a big dip in it.
The facility needs some TLC; while the cleanliness is OK, it could be much better as well as the "look" of freshness. There is water damage EVERYWHERE! I Have stayed here several times, for one night, as it is very convenient to the airport, but I would not bring my wife here.
Took a while to get checked in. There was very little water pressure in the shower. But the building/ rooms are cool and the vibe in the lounge and restaurant are fun. We will try again when visiting Richmond.
The shower temp handle was weird and my boyfriend finally figured it out after I took a lukewarm shower. Also we put the "do not disturb" hanger yet maid cleaned anyway. We reported both. Bed was relaxing and loved that if you have subscription to Hulu or Netflix you can watch in room. Breakfast ...
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