Ratings based on 283 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Muskegon, MI

Great location

Posted Mar 6, 2017
I love staying here and enjoying there homemade cookies and treats they have every night. Friendly staff nice free breakfast .
Comment from Hotel Management
Mar 8, 2017 by Dan the G/M, Hotel Management
Thanks Steph, for a nice review letting us know how your stay at the Petoskey Super 8 hotel went. Not only us but I am told hundreds of others also. We take all guest comments, concerns and questions seriously. Not because of reviews for others to read but it is "THE RIGHT THING TO DO." We have learned that to be a better lodging place today than we were yesterday." We act on all guest comments,. both the positive and the negative". You have from each of us this promise "We will continue to find ways to improve each of your stays with us to make sure you always have an enjoyable stay. Dan Grangood G/M
5 out of 5
by A verified traveler

Posted Jan 9, 2017 on Hotels
Comment from Hotel Management
Jan 11, 2017 by General Manager, Hotel Management
Thanks from the Super 8 hotel staff in beautiful Petoskey Mi. We appreciate your 5 star rating of us and we send you this promise: We will see to it that your next stay will be as enjoyable and when you check in it will be as our guest and when you check out it will be as our family.
4 out of 5
by Guadalupe

Posted Jan 5, 2017 on Hotels
Comment from Hotel Management
Jan 10, 2017 by General Manager, Hotel Management
Thank You from all of us.
4 out of 5
by Dennis K. from Grant, Mi

Good hotel...but

Posted Dec 30, 2016 on Hotels
I was impressed with the overall hotel but the alarm in the room next door that went off for an hour after I called the front desk about it was ridiculous. Not a happy with that at all.
Comment from Hotel Management
Jan 2, 2017 by General Manager, Hotel Management
I did write you a response regarding your valuable feedback last week Dennis. So I will make this a short answer in case you did not see it on a different channel. Thanks for the positive comments and I will address the alarm clock. It is my goal to have all rooms fitted with new techknowledge BLUETOOTH CUBIE $75.00 radio / alarm clocks by year end. Dan Grangood G/M
5 out of 5
by Victoria

Perfect Christmas motel!

Posted Dec 30, 2016 on Hotels
It was perfect from check-in to check-out! Very nice room, very comfortable bed, very clean everything.
Comment from Hotel Management
Jan 1, 2017 by General Manager, Hotel Management
Thank You Victoria. For your very encouraging words regarding your stay at our Petoskey Super 8 hotel. I share all guest comments with our staff. Yours will be read to start off the new year next Monday at our team meeting. We will use your words and the 5 star rating you favored us with as a motivating tool to help kick it into high gear. Not letting up on our shared goal of having all our guest feel; safe and enjoy their time with us. Dan Grangood G/M A hotel where our guest check in as guest and check out as family.
4 out of 5
by A verified traveler

Convenient and clean hotel

Posted Nov 28, 2016 on Hotels
It was clean, staff was very friendly / helpful, beds were comfortable. You can hear people in other rooms but that may have been because my room adjoined another one. Understanding over the years they have made many updates - hoping they are scheduling to fix the areas of the pool where paint is chipped.
Comment from Hotel Management
Dec 1, 2016 by General Manager, Hotel Management
Thanks for providing us with your kind words and more so with the two issues we have. Let me update you on each. 1-Sound transmission between the adjoining rooms. We have a solution and this issue will go away with in two weeks.You have my word. 2- The pool. As of today we plan on shutting the pool down in two weeks and have this issue go away. I cannot give a firm promise due to many things have to line up so we can shut down the pool, fix the blemish areas,and fill with water very quickly. But I will do all i can to make this happen. I do expect many more major improvements to take place 2017. Thank You Dan Grangood G/M
5 out of 5
by A verified traveler

Great view over the lake

Posted Oct 31, 2016 on Hotels
Great service and over the top free breakfast!
Comment from Hotel Management
Dec 6, 2016 by General Manager, Hotel Management
Thank You for your great review
5 out of 5
by A verified traveler

Posted Oct 26, 2016 on Hotels
Comment from Hotel Management
Oct 28, 2016 by General Manager, Hotel Management
Thank You for the 5 stars you chose to favor us with. The staff at our Petoskey Super 8 hotel read our guest reviews and pay close attention to all comments both the good ones and the not so good. Yours will be an encouragement to all of us. Dan Grangood G/M A lodging hotel where you check in as our guest and check out as part of our family.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Fall Color

Posted Oct 24, 2016
Location: Fall color
Found 2 insects in the room. One dead the other alive.
Comment from Hotel Management
Oct 30, 2016 by dan, Hotel Management
Thanks for the feedback.We have on our sales counter a sign that reads :IF YOU ENJOYED YOUR STAY WITH US, PLEASE TELL OTHERS. IF YOU DIDN'T HAVE AN ENJOYABLE STAY PLEASE TELL US. THANK YOU. I WISH YOU WOULD HAVE INFORMED US OF YOUR ISSUE. How can we correct a problem if we are not aware of the problem? Thank you for the four stars you favored us with. You have our promise we will thoroughly go into each room this week to investigate your findings. I take this seriously. we spend well over three thousand dollars a year with the leading pest control company in the world. Sincerely Dan Grangood G/M
5 out of 5
Recommended
for Everyone
by A verified traveler from US

A great place to stay with a beautiful view

Posted Oct 22, 2016
Pros: The room was spotless! staff were inviting and friendly and breakfast was delicious.
Cons: I couldn't have liked this hotel more than I did.
Location: Right across the street from lake Michigan
Comment from Hotel Management
Oct 24, 2016 by dan, Hotel Management
Thank You Lindsey for your review of us at the Petoskey Super 8 hotel. How do I respond to your most encouraging words? Really all I can say is,"THANK YOU VERY MUCH!! But with the THANK YOU I have to add, This is a serious issue with me ! I read this some time ago, 'Success breeds more success which breeds forgetfulness which leads to complacency which will result in failure. Your review spells we have had some success. I will understand just that, some success but not much. This way you know we will constantly work hard at this property to see to it we do not forget our goal of having valuable guest like you check in to our hotel as guest and check out as family. Thanks and please come back for another stay with us soon. Dan Grangood G/M