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Reviews of Al Rashid Hotel

1 out of 5
Al Rashid Hotel
Tourism Street, Petra, Wadi Musa

Reviews

7.8

Good

Rating 10 - Excellent. 68 out of 222 reviews" "
Rating 8 - Good. 94 out of 222 reviews" "
Rating 6 - Okay. 38 out of 222 reviews" "
Rating 4 - Poor. 13 out of 222 reviews" "
Rating 2 - Terrible. 9 out of 222 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

MARK, SCOTTS VALLEY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for the night, nice staff, quiet clean room.
Stayed 1 night in Dec 2023

10/10 Excellent

ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful staff
staff is very nice and helpful. this, to me is the best reason to stay here. I came in with no planning and the staff helped my plan my petra outing and gave me suggestions. william, the gentleman at the front desk, even drove me to the entrance of the petra infromation center. The location is good, and the hotel is clean. so it is a good option for a budget hotel.
Stayed 1 night in Oct 2023
Response from william on Oct 19, 2023
Thank you for the wonderful comment. You are really very kind and your stay was wonderful

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Very nice location, within walking distance to Petra and around some very good restaurants. The rooms were nice as well, and well-priced.

8/10 Good

Franklin, MIAMI

Liked: Staff & service
Decent option to rest after long days at Petra. It certainly needs an upgrade but it was clean and its location is convenient in terms of dining options. It is a bit far from the visitor center, so a taxi might be needed after walking all day long
Stayed 2 nights in Apr 2023
Response from william on May 29, 2023
thank you so much

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good walking distance to Petra
Three single beds were to many for the room. Perhaps one double bed and one single would have provided more room. Walking distance from Petra was good.
Stayed 2 nights in Apr 2023
Response from william on May 29, 2023
thank you so much

2/10 Terrible

Frederick

Stayed 1 night in Mar 2023

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice central mid range hotel good service frorndky
Nice hotel in central location . Good staff and attached cafe with nice outside area
Stayed 2 nights in May 2022

2/10 Terrible

Verified traveler

The hotel is temporarily closed since March 15!
Stayed 1 night in Apr 2021

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

VicPerez, Orlando, FL

Liked: Cleanliness, staff & service
The whole middle eastern atmosphere was tremendous. Loved the morning breakfast.
Stayed 1 night in Dec 2019

10/10 Excellent

MWerner, Jerusalem

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Al Rashid Hotel is the best of all worlds--an easy walk to the main gate to Petra, very much a part of the living town of Wadi Musa, and an island of peace and graciousness that one feels as soon as one enters its doors. The staff are knowledgeable and helpful, and the hotel serves a delicious breakfast! I was traveling with my elderly father, and I was moved by how the hotel staff treated him honor, respect, and gentleness.
Stayed 2 nights in Nov 2019

8/10 Good

monique

Liked: Staff & service, room comfort
Nice stay...poor parking situation.
Stayed here after a long day in Petra. Hotel is located on the corner of a very busy intersection/roundabout, and parking is very limited. I had to drive around the block 4 times before someone finally left and I was able to take their spot. Hotel is a budget hotel and rooms are large. However, so not expect luxury! This is a budget hotel and you get what you paid for. Rooms are dated and carpet is severely stained. However, it’s very clean and beds are super comfy. It is very cold at night, but there is a working heater in the room, so all is good. Hot water was available and breakfast included the next day was really good. Room rate was about $45 usd including taxes, which is very inexpensive considering the area. About a 10 minute drive to visitor center of Petra, so technically you can park your car and just take a short taxi ride. There is also a ham man about a block away that cost 30 JOD, but if you show a business card of the hotel, it will only cost half the price. Overall good stay, friendly staff, and would stay here again.
Stayed 1 night in Nov 2019

6/10 Okay

Graham

Liked: Cleanliness, staff & service
Disliked: Room comfort
Small, basic room
We had a triple room and there wasn't much space and even the wardrobe was hard to get to. As we had a spare bed we used that for our things. We stayed two nights but the room wasn't serviced. Breakfast was included and was fine but the earliest service is 6:30am so if you plan to go to Petra when the gates open you will have to give it a miss. They will pack a lunch for you at additional cost. Beware of parking. Hotels.com indicates that parking is available. This isn't the case, you have to park in the street. Twice we parked in the street and were moved on by locals who didn't want us parking there even though it was perfectly legal. Having moved our car to a third parking spot we left our car overnight only to find that someone had scratched the bonnet/hood which meant we ended up going to the police station to get a report. The hotel were very helpful in sorting this out for us but one of the reasons that we chose the hotel was that Hotels.com indicated "Free Parking".
Stayed 2 nights in Nov 2019

4/10 Poor

Dipak

Disliked: Cleanliness, property conditions & facilities, room comfort
Very expensive for what you are getting. Room are dated and not very clean.
Stayed 2 nights in Oct 2019

4/10 Poor

kz

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
They don't have stable hot water supply. We took a cold water shower.
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. Decent restaurants nearby, a post Petra beer in the Movenpick was about the same price as dinner at Al Rashid!
Stayed 2 nights in Oct 2019

2/10 Terrible

Patina

Stayed 1 night in Sep 2019

8/10 Good

pl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
place was nice and the staff was helpful, we booked our next day trip to wadi rum at the counter and it was very simple. breakfast was uneven. first day we woke up early and it was great, next day we got in an hour later and although it looks like it’s served fresh for every customer it was dried up... still alright though. clean room, small but we didn’t need more. one king bed is 2 singles stuck together with the nightstand that’s usually between the 2 beds moved to some random place in the room. i go into details but honestly, the place was fine. most place in wadi musa are very similar no matter what you pay. This one has 2 great restaurants right next. the one that is run by the hotel and the one right in front. just don’t expect alcool :)
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Just the price, The property was very old in bad conditions
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Basic but handy
Very basic, bit pricey for what you get. Very simple Breakfast. Some rooms can be very noisy if they are facing roundabout which all traffic has to get through. Good location for restaurants, and walking distance from Petra Entrance (< 10 mins, downhill outwards)
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2019

10/10 Excellent

Junko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, functional and friendly hotel
The owner gave us a warm greeting. He easily gave us an early check in at 12:30 once the room was cleaned. The room was simple and clean. The mattress was firm and comfortable — we slept well. The shower was hot and water plentiful in the evening. The breakfast was a simple nice breakfast of scrambled eggs, ham, hummus, yogurt, cheese, honey and pita bread. The staff was friendly and helpful ... they even helped me to get a bag of ice when I had a foot injury and had a small packed breakfast when ready when we had to take a minibus the next day to Wadi Run. In the neighborhood, there was good easy access to restaurants, Arab bank atms and grocery stores. The owner has a casual inexpensive restaurant next door and the shawarma and lentil soup was very good. There is a higher end and more expensive restaurant across the street with excellent food, freshly baked bread and good service. For downsides there really isn’t any issues. There were very minor things like the shower booth was small and one side of the closet door didn’t open but it didn’t affect us in any way. We cabbed it to the Petra entrance. The taxi would try to charge us 6 dinar but we always managed to negotiate it to 2 dinars. We had a very enjoyable stay here and would be happy to come back again. Thank you for a very nice stay!
Stayed 2 nights in May 2019

6/10 Okay

radhika

Liked: Staff & service
The owner off the place was very welcoming.resturant was very good however I was overcharged as they used the local currency and not USD.when I questioned this method I was told it was cheaper yet it was R300 Zar more. I showed the online hotels.com printout but it was disregarded. Waleed the owner was not there at this point. Also the toilet door handle was broken I left too early in the morning to pursue it..
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff and hotel. From check in to check out everyone was plesant and accomdating.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff
Very friendly staff on reception, gave us lots of tips when visiting Petra (and told us what to avoid) The rooms were very basic, bed was fine. The water pressure was not the greatest and the hot water was not always hot. Breakfast was good, the scrambled eggs were very tasty. Great location about 15 mins walk to the visitor centre or a JOD2-3 taxi ride there. Lots of restaurants/ shops nearby. Would stay again just for the staff, their hospitality was great and also helped us get a cheap taxi on our way to Wadi Rum (and also offered to call the local bus for the cheaper bus ride there but it is at 6.30am so decided to take a taxi)
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
This one applies to the idea of You get what you pay for. Adequate rooms, clean beds and toilets. Close to Petra entrance but not that close to explain the price.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2019

10/10 Excellent

Anabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for visiting Petra! Reception was great. It is located at a convenient location near a bank, supermarket, post office and shops. We walked to Petra every day following a downhill road for about 1 km. The highlight of staying at Al Rashid is its restaurant located next door. They offer delicious food and great service at a good price. We liked it soo much that we eat there almost every single day. We also ordered to go food to take into the park, which turned out to be a great idea! Jordanian hospitality is great and Al Rashid exceeded our expectations. Thank you, we loved Petra!
Stayed 3 nights in Dec 2018
Response from laith on Jan 9, 2019
thank you so much

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2018

8/10 Good

Ivica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petra, Jordan
Good accommodation. Petra ar night was great. Day tour was disappointing. Great historic and cultural site is overwhelmed with cheap souvenir stands. Every step of the way someone will pressure you to buy something for 1JD, from young very rude boys to old ladies. My family and I will never visit Petra again. It was waist of time and money. Looks much better in magazines and photos then in real.
Stayed 1 night in Oct 2018

10/10 Excellent

JOHN D

Good
A good place to stay.
Stayed 1 night in Aug 2018

6/10 Okay

Maggie, Amman, Jordan

Liked: Staff & service
Disliked: Cleanliness
Budget option in Petra, but not very clean
The staff were wonderful at al-Rashid, but sadly, the room was not very clear. The room was very dusty and had bugs. The bathroom had some mold, and overall the room did not look like it had been cleaned in a long time. I wanted to give this hotel a higher rating because the staff were so lovely, but the room was not great. However, the hotel is a very budget friendly option for Petra, very conveniently located, and close to a few great restaurants!
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Staff & service
The owner and staff at this restaurant are absolutely amazing, the few problems we had they dropped everything to come and assist us right away. The location is a bit far from Petra if you wanted to walk to the entrance, plus it is at the top of a long hill. There is a great, affordable restaurant that serves some great cheap shawarma if you are hungry! Our room was clean, however the bathroom did not have a shower curtain, and the shower head was broken making bathing difficult at night. There was AC, but the room overlooks a very busy and loud street which made it difficult to sleep at night. Breakfast is a pretty typical middle east affair with flat bread, and an assortment of toppings.
Stayed 2 nights in Apr 2018

8/10 Good

Louise. , Aus.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for visiting Petra.
Very clean, good location & has a comfortable lounge area to chat with your friends. Excellent breakfast.
Stayed 2 nights in Apr 2018

10/10 Excellent

Guadalajara, Las Vegas

Liked: Cleanliness, staff & service, room comfort
Pretty hotel located in downtown
The hotel is located in downtown close to restaurants and shopping areas. staff is very friendly and willing to help you. We had a problem with reservation dates (my mistake) and the administration helped us to find another hotel.
Stayed 1 night in Mar 2018

8/10 Good

Charles

Liked: Cleanliness, staff & service, room comfort
Great value in Petra
A good hotel at an excellent price. The breakfast was excellent, with a good selection. The hotel is a bit rundown, but the bed was very comfortable

10/10 Excellent

Andre, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bargain in petra
Really great value for money in Petra. Room and hotel was better than expected. Was clean, and staff were very friendly. Also breakfast was tasty.
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel and very warm hearted staffs
Me and wife stayed there for two days and from owner to staffs all were very warm hearted, cordial and always smiling. When you are in a foreign country, you want to know about there life, mixup and pass some leisure time with local. This hotel staffs know how to own the heart of there guests. I would love to recommend this hotel to all, those who ask for medium budget hotel with value for money.
Stayed 2 nights in Feb 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
A hotel that’s trying but not there yet!
The hotel is in the centre of wadi musa about 1 km from Petra entrance. They are clearly trying with friendly customer service, but that is undone by the room. There was hot water in the shower but it was hard to adjust. The shower leaked onto the bathroom floor. The sink had no hot water no matter how long you ran it. And the bathroom door handle was falling off. Breakfast was so so at best. They are trying with service but you have to have a product first. Rooms have to be better.
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Al Rashid was outstanding and just what we needed. The staff was amazingly helpful with everything and even helped us with a problem we had two days after we left! What a great place!
Stayed 3 nights in Jan 2018

8/10 Good

Kevin, Canberra, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generous and friendly staff!
The staff of Hotel Rashid were constantly and genuinely happy to help me throughout my four-day stay. I most enjoyed just sitting and speaking with them. The traditional breakfast spread (comprising olives, bread, labna, hummus, scrambled eggs, biscuits and more) is delicious and served promptly (between 7:00-10:00am). I was able to visit other places of accommodation in Wadi Musa and found Hotel Rashid's facilities to be better value than other higher rated places. The locale is close to a number of good priced restaurants and money changers, however it is a 12-minute walk downhill to the Petra Tourist Centre. I personally enjoyed the walk, though it might be better suited to twenty-somethings.
Stayed 3 nights in Jan 2018

10/10 Excellent

Y, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel Close to Amenities and PETRA
We stayed here for two nights during an exploration of Petra which is a 3 minute drive away! There was parking on the street and plenty of restaurants and facilities close by! The hotel staff were super helpful and accommodating! They guided us in our exploration of the area, especially Petra! Their tips and ideas were insightful and made our journey across Jordan smoother! The hotel owner and staff answered so many of our questions and helped us plan our trip to Petra and beyond on our road trip across Jordan! Not only was the hotel clean and comfortable, the staff made our stay very pleasant and enjoyable! I highly recommend this hotel!
Stayed 2 nights in Jan 2018

8/10 Good

Betty

Liked: Cleanliness, staff & service
Budget stay for Petra visit
Ok hotel for Petra visit, but pretty much budget accommodations. Nice people, very simple continental breakfast. Good restaurant next door.
Stayed 1 night in Dec 2017

10/10 Excellent

Rose, Canada

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
hotel needs to improve basics
Bathroom floor was leaking after shower, had to put towels to soak the water on the floor
Stayed 2 nights in Nov 2017

6/10 Okay

Ahmed , Amman

Liked: Staff & service
Disliked: Cleanliness
Great Location. Leaves somethings to be desired
Stayed here for only one night between visiting Wadi Rum and Petra. The staff is great and hardworking. They also did not mind us arriving 6 hours after our check-in time. All the beds had various stains (permanent, so nothing dangerous— they had clearly been washed), the towels were crispy, the bathroom was moldy, and the WiFi was very weak in our room. The shower however was strong and hot and the breakfast was plentiful. It is worth the 20 something JD for one night only to rest up, but you certainly get what you pay for.
Stayed 1 night in Nov 2017

10/10 Excellent

Cindy, Ottawa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff and Great Location
This is an incredible hotel for the price with staff who make you feel at home. Anything you asked for they were right there to help out. The rooms were clean and comfortable and the breakfast was filling. It is located in the centre of town so easy access to some excellent restaurants. Would definitely recommend this gem to anyone.
Stayed 2 nights in Nov 2017
Response from laith on Nov 9, 2017
thank you so much