Interior

Reviews of Alanbat Hotel

3 out of 5
Alanbat Hotel
The Main Street, Petra, Wadi Musa, Ma'an Governorate

Reviews

7.0

Good

Rating 10 - Excellent. 12 out of 63 reviews" "
Rating 8 - Good. 22 out of 63 reviews" "
Rating 6 - Okay. 15 out of 63 reviews" "
Rating 4 - Poor. 8 out of 63 reviews" "
Rating 2 - Terrible. 6 out of 63 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luis F

Stayed 2 nights in Sep 2022

8/10 Good

Bernard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet when we visited - probably out of season - but amazing value - big quality rooms and very hood breakfast
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveler

Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, great pool, great breakfast with valley views!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very functional hotel
Really helpful staff and a great place to visit Petra from. Short journey into Wadi Musa, where the entrance to Petra is. Reasonably basic rooms but provided everything we required for our stay.
Stayed 1 night in May 2019

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay.
Really friendly helpful staff. Lovely food. Great spa and massage.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
Good location but dirty
The hotel is in a nice location, with a nice view, however the bathroom and towels were dirty.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2019

2/10 Terrible

Ciprian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor hotel
Very poor quality comparate with high price. Breakfast dezaster.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very pleasant, rooms clean, hot water. Over all a it was good.
Stayed 2 nights in Jan 2019

8/10 Good

Alex

Liked: Staff & service, room comfort
Hot water was definitely an issue.
Stayed 1 night in Nov 2018

6/10 Okay

Alan

Liked: Cleanliness
Average hotel not far from Petra
We stayed here for 1 night while visiting Petra in late October. We had several issues: 1. Contrary to the description on hotels.com, there was no working Wi-Fi in the room. When I asked at reception I was told that Wi-Fi is only available near reception. 2. No hot water was available for having a shower in the evening. Hot water only became available in the morning. 3. The surcharge for using a credit card was very high. Breakfast had a limited range. Juice glasses were not available until the end of our meal, even though we asked a couple of times. Only instant coffee is available, but the milk provided was off and curdled in the coffee. I could not touch it. They also offer buffet dinner for an additional charge. The dinner had a better range and quality than the breakfast. Parking is available on the main road outside reception, but you need to cross a busy road to get to the hotel. On the plus side, the view from the balcony in our room was great, and the view from the dining room was even better. The air-con in the room worked very well. There is not much in the immediate area. The centre of town is about 1-2 km down the road where there are plenty of shops and restaurants.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Nice view hotel
Nice view. Dinner buffet is nice and reasonable price. If we can use internet in the room, it is better.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

kenneth

Disliked: Cleanliness, staff & service
Just a basic place to rest your head ...
Lack of regular tourism has resulted in hotel becoming a bit neglected. Check-in went smoothly and we were shown to our rooms. The bathroom had a terrible stagnant smell which a little bleach would have solved, however, later whilst emptying a full bath the water came up through a floor drain. We had two rooms, the beds were comfortable but the bed linen had dirt marks. Each room had a fridge and TV. 1 room had a kettle and it took time to get a replacement for the other room. 1 room had a bath plug the other did not and requests for one resulted in nothing. The first day we used the pool there was rubbish around the poolside and I found two chunks of glass on the floor by the pool. I removed one but left the other to see if the poolside was cleaned. The next day the glass was still there. The second day the pool filters were working but the chlorine levels were high. There was a nice pool terrace. Breakfast was basic: Bread, pastries, boiled eggs, toast, hot water, tea bags, instant coffee, milk. Some fruit. No staff were there to service the breakfast room. One of our party had supper in the restaurant (Chicken and fries) for 10JD. They said the meal was nice served with a nice salad and grapes. No bottled water in rooms 1.5 litre bottle for 1.5JD. Free minibus to and from Petra ticket office in morning. Mini bus to/from town 10JD for four people. Poor wifi No tourists means this hotel lacks investment to survive.
Stayed 2 nights in Jul 2018

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Not close to Petra site, but has free shuttle. Nicest room we had in whole trip. Very few guests for such a nice place, said business was down due to higher prices at Petra.
Stayed 1 night in May 2018

6/10 Okay

Chris, Oregon

Liked: Cleanliness, staff & service
Jordan Stay / Petra
The Hotel staff was extremely friendly, helpful and very polite. One one occasion my son got sick with strip-throat and as the hotel staff (Mgr.) on our return from Petra, on the free hotel shuttle service he took us to a pharmacy where we could get some over the counter antibiotics. Organically we was only asking him for directions beings we had a rental car. We notice the people in the Petra area are very kind, but they lack time awareness. They are quick to respond to each other, but us as the client if they do not mind having you wait for them. Our paid guide to Petra, stopped to greet everyone he knew on our dime, the hotel staff made us wait for him in the shuttle, as he requested if it was ok that he made a quick personal stop, we said yes of course. This took quite sometime, no regard to us waiting in the van for him. So.... don't be in a hurry over there! Our hotel was clean, but the phone did not work, and upon our arrival to our hotel late that evening from Eliot we were all very tired, unload and proceeded to take a shower before bed, and NO-Hot water. Tried to call the front desk and the phone did not work. All 4 of us took a quick cold shower that evening. Thought pre-hasps an oddity. The next day off very early to Petra and forgot to tell the staff about the water, but did mention that the toilet seat was broken and would not say on. Upon return at 11pm, still broken, still no hot water. 7AM the hot water was working, but we are evening showers.
Stayed 2 nights in Dec 2017

6/10 Okay

H and L, canada

Liked: Staff & service, room comfort
Disliked: Cleanliness
Al Anbat 3 - the nicest Anbat hotel apparently
Seemed like a good hotel but the washroom smelled terribly, and there was not way to get rid of the smell. It was as if the toilet was backed up and wafting feces smells. The hotel seemed designed to host a lot of people, and it was big with an awesome view, but the place seemed empty. Perhaps a reflection of the state of tourism in Jordan and Petra at present. Fairly inexpensive, but significantly more than other places that offered the basics in Petra. This was a fancy place, offering the basics.

6/10 Okay

Rachael

Liked: Room comfort
Past its best
While there's quite a lot going for this hotel - the large bedrooms, big comfy beds and a great view - a lot of the details of our stay made for an overall poor experience. The biggest issue is the promised free shuttle to Petra. This is shambolic with no regular collection or pick up meaning we were often having to ask local shopkeepers to call the hotel and them sending a driver and us having to wait 30 or 40 mins. Rooms are large and clean but tired and only had one temperamental socket. Despite it being near to Easter weekend the pool wasn't open. Wifi is patchy at beat. Also doesn't really cater very well for non meat eaters.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petra
Great room and very friendly staff.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Wonderful friendly staff
Rooms were outdated but comfortable. Excellent staff, good breakfast.

6/10 Okay

Catherine

Disliked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Tamila, Qatar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Useless receptionist, bad bathroom, bad breakfast
Bathroom is rusty old tiny. Breakfast is very limited and nothing tasty. Receptionist just promises and keeps you waiting for something for hours. It is an overpriced hotel with nothing to offer but a bed.

4/10 Poor

Jaz, Uae

Disliked: Cleanliness, property conditions & facilities
Over Rated Hotel for value
Great Location But Price too expensive !!!

8/10 Good

Ravi, Fairfax, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a view
Decent hotel for visiting Petra for budget conscious travelers. While the overall condition of the hotel could be better (likely due to low occupancy at the time of my visit), the hotel staff did an excellent job.

6/10 Okay

Verified traveler

Liked: Staff & service
Nice and helpful hotel staff; however...
The hotel staff were great and helpful; however, the buffet meals were bland and the same every day. The beds were amazing, but the room temperature was too chilly and it wasn't time for heat, so if you come in Nov., remember to bring warm clothes for inside your room as well. The bathroom was outdated and the water wasn't hot all the time :(. If you think about coming to swim, it's awkward because the pool is below glass windows that people from above can look down on you swimming... and who wants be creeped out by gawkers watching from above ?? it's far from the Petra entrance, so you must taxi or drive down. However, all that aside, it worked fine.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Helen, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, excellent staff
I strongly recommend this excellent family-run hotel. I visited as a single mum with two children, and the staff were incredibly helpful. We arrived after a long, tiring journey, and the owner offered us complimentary cheese sandwiches to keep the children's spirits up til dinner time. I also had some difficulties with taxi arrangements, and the kind hotel owner - Raja - spent a long time helping us out. The hotel sits on the mountainside overlooking Petra - the views from the restaurant are amazing. Very clean rooms, excellent service, and genuine Jordanian warmth and hospitality.

6/10 Okay

Meagan, New York, USA

Liked: Cleanliness, property conditions & facilities, room comfort
Nice view
This hotel was an OK stay. The room was amazing and the view we had was amazing. It was beautiful to see the sun go down and come up on the balcony. The services were okay as well. My boyfriend and I asked them how much the buffet dinner was at the front desk and he told us a different price then the waitor did. We told him the receptionist told us that it was a lower price and he went to talk to the man. He came back to tell us it was that price, he would have charged us a signifigant amount more if we hadnt had said anything. We just felt this was a bit sketchy, you should know how much it is for a buffet that you work at everyday. The shuttle bus to Petra you need to make sure you set a specific time with them otherwise you might be stuck down there and have to take a taxi. Overall the only thing that made this hotel worth while was the room and the view.

2/10 Terrible

Corban

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No thanks
We knew this was a Two-Star but overall were very disappointed. This hotel is on the skirts of town far away from anything in walking distance. Our room was 311 - very dated. Fresh paint though needs far more than this. TV had poor ratio. The spare blankets were heaped on the floor of the inside the wardrobe: considering we saw this place was not clean, it certainly was not a good look. The Heat-Pump (A/C) was far too loud to sleep under. Poor Bathroom: the toilet was blocking the shower entrance. The shower door was nearly impossible to close. The water in Jordan can get shut off easily; in our case we barely had use of the lukewarm water and for brushing our teeth this hotel's water had a brown murky look to it. The toilet seat did not even fit the bowel so we had porcelain touching our legs. Breakfast was poor, coffee as worse. The WIFI was also falsely advertised as free; after talking to the desk they claimed somewhere on the terms on conditions there was 10 minutes only, though after looking I could not find this myself. The major disappointment was the currency payment. We honestly believe we had the set price in NZD rather than USD, so we ended up paying some 20% more at the end of the bill, because supposedly we could not prove the currency was indeed NZD. We booked with a New Zealand visa but hotels.com advised this needed to be paid upon check out. In the end we felt we had a bad stay and paid more than we wanted.

10/10 Excellent

Chris M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value, best staff
Fantastic place - rooms are clean and large, view is awesome. They have an on-demand shuttle to and from Petra. The staff is second to none and truly seemed to care about our stay. I'll stay here next time!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Perfect Budget Option
A short 5-10 minute drive to Petra, so great if you have a car and there is also a hotel shuttle bus. Great views from restaurant and room balcony. Hotel is a little dated but clean and big rooms. No wi-fi in room but available in the restaurant and lobby. Good value option.

4/10 Poor

Nevin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Tavsiye etmiyorum..
Stayed 1 night in Apr 2022

4/10 Poor

Mama

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Déconseille cet hôtel en travaux
Hôtel en travaux pour ne pas dire en total chantier, pas de mesure de sécurité prise pour les clients ni d'information. Personnel non disponible pour la faible clientèle.Odeur de tabac, petit déjeuner non appétissant. Intérieur des chambres correct mais vieillissants et avec une hygiène moyenne. Nous n'étions pas à l'aise dans ce no man's land.... Et désagréable d'être réveillés par le bruit horrible des travaux. Bref ravis d'avoir quitté après 2 nuits.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Hotel wciąż w trakcie rozwoju.
Stayed 1 night in Jan 2020

2/10 Terrible

Quentin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A FUIR!!
Hôtel vétuste qui ne mérite qu’une étoile, 2 tout au plus ! Personnel inexistant, propreté qui laisse vraiment à désirer ! (Draps tachés non changés sur 3 nuits, baignoire sale...). Sans oublier une odeur d’égout très agréable qui se diffuse dans toute la chambre... De plus, hôtel en travaux (non indiqué!), propreté de la piscine à l’image des chambres... Sans oublier le petit déjeuner qui nous a rendu malade; Bref, l’un des pires établissements que j’ai pu voir ces 10 dernières années
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

4/10 Poor

solange

Disliked: Cleanliness, staff & service, property conditions & facilities
Tres, tres déçus
Bonjour, Nous avons ete très déçu par l'hôtel Alanbat. Des l'arrivee, le receptionniste nius dit que si nius viulons payer la somme due sur hotel.com nous devons payer en cash sinin il y a une surtaxe qui n'était absolument pas mentionée lors de la réservation. J'ai quand meme payé avec ma carte visa. J'attends de voir quelle somme sera effectivement débité. Ensuite l'odeur dans la chambre etait affreuse, une odeur d'égout qui venait de la salle de bain qui est restée tout le sejour. Les lumières au dessus des lits ne fonctionnaient pas. Wifi quasi innacessible. Enfin la qualité de la restauration tres moyenne, notamment pour le petit dej. Tres déçus oui voire très mecontents, j'aurai voulu ne pas payer, en tout cas pas cette somme.
Stayed 1 night in May 2019

8/10 Good

Brice

Liked: Cleanliness, room comfort
Bon rapport qualité prix
L'hôtel est situé assez loin de l’entrée du site de Petra. Heureusement que l’hôtel met une navette à disposition le matin pour rejoindre Pétra, sinon c’est 40 min de marche. Le lit était confortable, la chambre spacieuse, la vue agréable. La proximité d’une mosquée devrait vous encourager à prendre des bouchons d’oreilles car le muezzin appelle aussi à la prière la nuit.
Stayed 1 night in Apr 2019

6/10 Okay

Anke

Liked: Property conditions & facilities, room comfort
Man wollte bei Zahlung mit Kreditkarte 5%Gebühren kassieren. Wir brauchten noch eine weitere Übernachtung erst Nein dann ging es doch. Haben uns Ausflug ins Wadi rum und weiterfahrt nach akaba vermittelt zum fairen Preis Der Rezeptionist Caldon gilt unser Dank
Stayed 1 night in Apr 2019

6/10 Okay

Hanne

Liked: Staff & service, room comfort
The Hotel was very cold and in the restaurant, you had to wear a coat or something to stay warm. Our room was ok and we could keep warm there. Staff was helpfull.
Stayed 2 nights in Mar 2019

2/10 Terrible

Kirsten, Copenhagen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book ikke her
Beskidte håndklæder mødte vi som det første. Dervar plamager af skimmel eller mug i loftet af badeværelset. Værelset med udsigt trængte til renovering og var ikke rent. Hertil kommer, at det var umuligt at opvarme; Vi sov med alt vores tøj på. Morgenmaden var ikke klar klokken seks som lovet og blev forsinket til Petra. Hotellet ligger et godt stykke fra hovedindgang til Petra
Stayed 1 night in Mar 2019

4/10 Poor

Paulo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel fraco
Hotel ruim
Stayed 2 nights in Dec 2018

4/10 Poor

J, Paris

Disliked: Cleanliness, property conditions & facilities, room comfort
Hôtel ou on a l'impression d'être en sous sol Petit déjeuner moyen voir pire Personnel pas accueillant et qui n'aide pas à porter les bagages, tenir une porte ou autre... Pas de WiFi dans les chambres Chambre limite propre
Stayed 2 nights in Nov 2018

2/10 Terrible

shahin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sämsta hotel jag har varit på. Skulle stanna 2 nätter men checkar ut efter första kvällen.
Stayed 2 nights in Nov 2018

8/10 Good

Poul Juul

Liked: Cleanliness
Hotellet ligger lidt udenfor byen og der findes ikke andre restauranter i området. Poolen var kold. Men ok udgangspunkt hvis man skal besøge Petra og har bil.
Stayed 1 night in Oct 2018

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recomendado este hotel para la estadía
Hotel muy limpio, acogedor, con personal muy amable , habitación grande con excelente vista con bacon hacia la cuidad de wadi Musa ... wifi solo funciona en aérea común de la cafetería
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Buena atención al cliente. Solucionan lo que necesites.
Stayed 2 nights in Aug 2018