Ratings based on 488 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Dubai

Couldn't ask for more!

Posted Oct 10, 2016
Pros: The Staff were great and very accommodating and paid attention to every detail. The breakfast was very good.
Cons: Would be nice if the room could be updated to more of a modern standard, a room renovation in other words.
Location: This hotel is in the center of Petra, just across the street from the entrance of the Petra. Couldn't be in a better location!
3 out of 5
by A verified traveler from U. de V de Guatemala

bien ubicado , no hay buena relación calidad preci

Posted Oct 7, 2016
Poco personal, especialmente en el bar, uniformes de muchos empleados sucios, rollos de papel de baño de la habitación ya muy comenzados, edulcorante artificial muy mala calidad, personal muy amable en general, el vino de buena marca pero estaba en mal estado , la mala decoración del baño estilo de los años 90 , no hay relación calidad precio
3 out of 5
by A verified traveler

Location is perfect.

Posted Oct 2, 2016
Basically you are paying a very high price for the great location near Petra. Otherwise nice hotel and clean, but not as nice as expected for the price. Also staff is great, however waited 20mins to leave after checkout because tour bus had driveway of car park blocked, rather than parking elsewhere to load its group (like every other hotel in the world)
5 out of 5
by A verified traveler from London

Fantastic Location

Posted Sep 25, 2016
The hotel is right by the gates to Petra and easy to reach by car with parking available too - so really easy. The staff were helpful and efficient and sorted our room very quickly - everything was quick and easy. Food was good too.
4 out of 5
by A verified traveler from Greenwich

Great location

Posted Sep 21, 2016
Average hotel in a Perfect location for visiting Petra. Staff esp front desk not very friendly, almost rude in disinterest But would definitely stay again given the location.
4 out of 5
by A verified traveler from Cape Town

Beautiful decor, friendly restaurant staff

Posted Sep 14, 2016
Decor of hotel is gorgeous. The room was a little disappointing -very clean but in need of updating -a bit tired. The buffet room lacks ambience as no music in hotel??? A bit too busy for my liking but to be expected considering Petra right next door. Very very convenient walking into Petra. ATM in hotel also great.
5 out of 5
by A verified traveler from Toronto

Right across the street

Posted Sep 6, 2016
We got a pretty good deal in low season so the value was good. Can't beat being right across the street from the site. We were able to go back in the afternoon for a swim and a rest before returning once the heat came down a bit. Pool and rooftop are nice places to relax. Breakfast buffet was excellent and started early enough to allow for an early start to Petra. There are nearby restaurants if you don't want to eat at the hotel.
4 out of 5
by A verified traveler

Great location for visiting Petra

Posted Sep 2, 2016
Pros: The location is great: next to Petra's visitor centre and near various restaurants/bars. Great ice cream.
Cons: Staff need to be a bit more proactive.
Location: Petra!
The bathroom in the room is a bit small. Some parts of the hotel feel a bit outdated e.g. corridor and furniture in the room. The staff needed sometimes to be kicked a bit to get what we needed. We felt a bit discriminated when having drinks in the bar and we saw the barman offering snacks to another couple having drinks while not having offered us snacks.
4 out of 5
by A verified traveler from Leeds

Lovely hotel in excellent location

Posted Aug 23, 2016
Pros: Staff, décor, location and atmosphere.
Cons: Rooms and bathrooms could be modernised a bit.
Location: Across the road from Petra site entrance. Local restaurants down the road (less than 2 minutes walk).
Stayed here for 2 nights in early August. Staff were very friendly and helpful with parking and checking in early. Room was of good standard, modern and clean. Stunning foyer and breakfast area, in middle eastern décor. Petra site entrance is across the road from the hotel.
5 out of 5
by A verified traveler

Très bien

Posted Aug 12, 2016
Très bel hôtel Personnel au petit soin Bonnes prestations Tres bien situé