Ratings based on 279 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Posted Sep 18, 2017
Nice free buffet breakfast although they did have a little trouble keeping uo with the peak rush. But it wad free so that was nice.
by A verified traveler
Too humidPosted Sep 9, 2017
Cons: Temperature or humidity level, get a dehumidifier if necessary
Nice location and staff was friendly but the room was so humid....it just felt wet
by A verified traveler from Northern Illinois
Adequate for a short stayPosted Aug 18, 2017
Pros: Location; the mattresses were great.
Cons: Floor in the room was dirty; funny alcove in the bathroom could be shelved to increase bathroom storage for toiletries, etc.
Location: Close to Carroll, restaurants east of the motel, shopping at Brookfield Square, Mayfair, Miller park baseball, the zoo...
Check in was like dealing with an unhappy automaton -- no greeting, no personality.
for Everyoneby A verified traveler from Florence, KY
Nice hotel and great breakfast!Posted Aug 17, 2017
We stayed at this hotel for 3 nights and I was pleasantly surprised at how nice and quiet it was. No doors banging all night was awesome! The bed wasn't that comfortable and they definitely need to buy new pillows, but it was a decent stay. The breakfast was good and they kept it well-stocked and very clean. I would definitely recommend staying!
Race weekendPosted Jul 17, 2017 on Hotels
Room smelled like someone had tried to cover up cigarette smell. I should've went to desk immediately. I waited til next morning and was told they couldn't help me. I was told to call the manager. By the time I called manager She was gone for the day. I tried again the next evening and was again told nothing could be done. So I contacted Hotels.com and was given a refund on the spot. ButI had to endure another night in that room. If I stay there again I would immediately go to the desk. But, I'm probably not going back.
Posted Jul 16, 2017 on Hotels
Posted Jul 10, 2017 on Hotels
for Everyoneby A verified traveler from Indiana
Comfortable and cleanPosted Jul 10, 2017
Pros: Close to where we needed to be.
We were there for the US OPEN and received a welcome bag and information on the area which was nice. The room did have a fridge which was helpful. Nice breakfast to start our day.
by A verified traveler
Posted Jul 6, 2017 on Hotels
Posted Jul 2, 2017 on Hotels