Ratings based on 280 Verified Reviews

4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Staff

Posted Jan 30, 2017
Hotel is clean and reasonably priced. Nice sized rooms, we just needed somewhere in the vicinity of Pflugerville for one night and this was fine for that. Nice beds, not too noisy.
5 out of 5
Recommended
for Everyone
by A verified traveler from mckinney

Posted Dec 30, 2016
Nice , clean, and very quiet . Staff was very kind .
3 out of 5
by A verified traveler from Florida

Desk Clerk issue

Posted Dec 28, 2016
Pros: The facility were quite nice. Breakfast offered was above average at a hotel.
Cons: A basic course in customer relations. Patrons are not going to come back if do not handle problems in a reasonable manner.
Location: The major problem with the hotel was that signs were absent in finding the hotel, especially at night. Should have signs around all major roads.
The hotel, room, and breakfast were very adequate. However, upon reviewing my 4 day statement, I noticed that I did not receive a military discount for the first day. At registration, a different clerk informed me that my rate would be discounted. When I brought up the error to the clerk upon checkout, she gave all kinds of reason why I was obligated to pay a higher rate for the first night. She said that rates can change at anytime. Really? Apparently she had not heard of a verbal contract, nor does her position make any sense. I have never stayed at a hotel that changed there rates after I have registered. I called the manager the next day who issued an immediate refund for the difference. The clerk may not have been able to make that determination at the time, but I think she could have been less argumentative, and offered to have the manager call me regarding the statement. This certainly has left me with a negative impression towards Comfort Suite, and less inclined to use them again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Pflugerville, Tx

Christmas vacay

Posted Dec 23, 2016
My bed was so comfortable. Breakfast area clean and very roomy.
4 out of 5
by A verified traveler

Overall good

Posted Dec 18, 2016 on Hotels
The swimming pool was great. Indoors and heated.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 17, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 11, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 7, 2016 on Hotels
5 out of 5
by A verified traveler

Family friendly

Posted Nov 30, 2016 on Hotels
Nice stay
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 29, 2016 on Hotels