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Reviews of Comfort Suites Pflugerville - Austin North

2.5 out of 5
Comfort Suites Pflugerville - Austin North
15112 FM 1825, Pflugerville, TX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 622 out of 979 reviews" "
Rating 8 - Good. 246 out of 979 reviews" "
Rating 6 - Okay. 67 out of 979 reviews" "
Rating 4 - Poor. 22 out of 979 reviews" "
Rating 2 - Terrible. 22 out of 979 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff !
Stayed 1 night in Apr 2024
Response from Sean Thomas, AGM on Apr 15, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North

6/10 Okay

Alyssa

Traveled with group, Traveled with family
Liked: Cleanliness
Clean rooms.
Stayed 1 night in Apr 2024
Response from Sean Thomas, AGM on Apr 11, 2024
Hello, please accept our apology for not meeting your expectations. we will work to correct the issues and provide better service in the future. Mgr

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always come to stay here when we go to visit family comfortable and spacious
Stayed 1 night in Mar 2024
Response from Sean Thomas, AGM on Apr 5, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North

8/10 Good

Ginette Marie-Eve

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very happy to find a suite to comfortably fit our family of 5. Staff was super friendly. However, we were disappointed with the cleanliness. Stains on our bed that looked like blood and were still there upon our return for our second night, despite advising the staff. The curtains had all kinds of nasty stains also. Laundry facilities were useful and clean but more pricy than other hotels during our trip.
Stayed 2 nights in Mar 2024
Response from Sean Thomas, AGM on Apr 1, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges Gold member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North

2/10 Terrible

Kevin

Stayed 1 night in Mar 2024
Response from Sean Thomas, AGM on Apr 16, 2024
Hello, please accept our apology for not meeting your expectations. we will work to correct the issues and provide better service in the future. Mgr

10/10 Excellent

Sue

Very clean and staff were very courteous!
Stayed 2 nights in Mar 2024
Response from Sean Thomas, AGM on Mar 26, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet despite being close to the freeway. Big room, a little wear on the furniture, slippery bath tub. Extremely cholorinated pool and hot tub!!!
Stayed 4 nights in Mar 2024
Response from Sean Thomas, AGM on Mar 26, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our Hotel. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,Sean ThomasAGMComfort Suites Pflugerville - Austin North

10/10 Excellent

SARAH

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Sean Thomas, AGM on Mar 21, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges Gold member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North

6/10 Okay

Raul

Stayed 1 night in Mar 2024
Response from Sean Thomas, AGM on Apr 4, 2024
Hello, please accept our apology for not meeting your expectations. we will work to correct the issues and provide better service in the future. Mgr

2/10 Terrible

Rehan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff at the front was horrible. Especially the lady which sits in the afternoon shift. Her attitude was above horrible.
Stayed 1 night in Feb 2024
Response from GM on Mar 2, 2024
Hello, please accept our apology for not meeting your expectations. we will work to correct the issues and provide better service in the future. Mgr

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location convenient to stores, restaurants, family play and water parks.
Stayed 2 nights in Feb 2024
Response from Sean Thomas on Feb 18, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North

10/10 Excellent

CHRISTINA

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. Nice professional working at the front desk.
Stayed 1 night in Feb 2024
Response from Sean Thomas on Feb 10, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North. As a Choice Privileges Platinum member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely, SEAN THOMAS Assistant GM Comfort Suites Pflugerville - Austin North

2/10 Terrible

marwa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad experinece
Stayed 2 nights in Feb 2024
Response from Sean Thomas on Feb 5, 2024
Hello, please accept our apology for not meeting your expectations. we will work to correct the issues and provide better service in the future. Mgr

6/10 Okay

Connie

Traveled with family
Liked: Staff & service
Staff was nice. They put us in a handicapped room. When we wanted to change we would not be near our other family. We just stayed in the room.
Stayed 4 nights in Jan 2024
Response from Sean Thomas on Jan 30, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.We hope for an opportunity to properly host you in the future.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North

10/10 Excellent

Patty

Traveled with family and small children
Stayed 2 nights in Jan 2024
Response from Sean Thomas on Jan 22, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges Platinum member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great. Our only problem was the pool didn't open until 10 and that was why we came to exercise before we went to visit. Gym open 24 hours. Everything else was great.
Stayed 2 nights in Dec 2023
Response from Sean Thomas on Jan 9, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North. As a Choice Privileges member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely, SEAN THOMAS Assistant GM Comfort Suites Pflugerville - Austin North

10/10 Excellent

Neil and Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went out of there to get us handicapped facility shower and bathroom. Fantastic facility to stay in
Stayed 3 nights in Jan 2024
Response from Sean Thomas on Jan 9, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North. As a Choice Privileges member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely, SEAN THOMAS Assistant GM Comfort Suites Pflugerville - Austin North

8/10 Good

Roberto

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bueno
Stayed 2 nights in Dec 2023
Response from Sean Thomas on Jan 9, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North. As a Choice Privileges member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely, SEAN THOMAS Assistant GM Comfort Suites Pflugerville - Austin North

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
The room was very comfortable and the personable as well as professional. Enjoyed my stay tremendously.
Stayed 6 nights in Dec 2023
Response from Sean Thomas on Jan 6, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North

8/10 Good

Jacky

Stayed 2 nights in Dec 2023
Response from Sean Thomas on Jan 4, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sean Thomas on Dec 31, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Sean Thomas on Dec 31, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North

6/10 Okay

Kirk

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Poorly designed room connect door
Overall good, but neighbor’s noise came through the “room connecting door” LOUD and CLEAR, almost like the door was open. Nothing anyone at the front desk could do about that. When they design rooms like this they need a solution to significantly reduce the amount of noise transmission. If we hadn’t been using it, I would have deconstructed the sleeper sofa and used the mattress as a sound barrier against that door
Stayed 3 nights in Dec 2023
Response from Sean Thomas on Dec 31, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North

10/10 Excellent

Barb

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Sean Thomas on Dec 31, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North

10/10 Excellent

Ramon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our second stay at this hotel. The rooms are big and roomy. Very clean inside and out. The staff was super friendly and kind.
Stayed 6 nights in Dec 2023
Response from Sean Thomas on Dec 28, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North

8/10 Good

Mary

Stayed 2 nights in Dec 2023
Response from Sean Thomas on Jan 15, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North. As a Choice Privileges member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely, SEAN THOMAS Assistant GM Comfort Suites Pflugerville - Austin North

4/10 Poor

Antonio

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Gene Pillai gm on Dec 27, 2023
Thanks for staying with us ;)Dear Valued Guest, Thank you for visiting us at Comfort Suites Pflugerville. I am glad we achieved our goal in making your stay memorable by providing outstanding service. We strive to make the experience at Comfort Suites Pflugerville one you will remember forever. Therefore, your comments are very important to us. Thank you for taken a moment of your time to complete our Online Survey. We Love to hear your feedback and use it to review and improve our services every day! Looking forward to welcome you again soon

10/10 Excellent

Mohammed

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort
Stayed 2 nights in Dec 2023
Response from Sean Thomas on Dec 28, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Sean Thomas on Dec 23, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Sean Thomas on Dec 23, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North

8/10 Good

jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Sean Thomas on Dec 23, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North

8/10 Good

Alan

Response from Sean Thomas on Feb 18, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North

10/10 Excellent

Amy

Traveled with family
Check-in was a breeze. Staff was very friendly and accommodating.
Stayed 1 night in Nov 2023
Response from Sean Thomas on Nov 27, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North

10/10 Excellent

Bianca

Stayed 2 nights in Nov 2023
Response from Sean Thomas on Dec 23, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a guest you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Sean Thomas on Nov 11, 2023
Thanks for staying with us ;)Dear Valued Guest, Thank you for visiting us at Comfort Suites Pflugerville. I am glad we achieved our goal in making your stay memorable by providing outstanding service. We strive to make the experience at Comfort Suites Pflugerville one you will remember forever. Therefore, your comments are very important to us. Thank you for taken a moment of your time to complete our Online Survey. We Love to hear your feedback and use it to review and improve our services every day! Looking forward to welcome you again soon.

10/10 Excellent

Kenneth Dail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed, very clean, great people. Was a bit noisy being by a busy road. Good location for me. Been there several times and will be back again.
Stayed 3 nights in Oct 2023
Response from Sean Thomas on Nov 11, 2023
Thanks for staying with us ;)Dear Valued Guest, Thank you for visiting us at Comfort Suites Pflugerville. I am glad we achieved our goal in making your stay memorable by providing outstanding service. We strive to make the experience at Comfort Suites Pflugerville one you will remember forever. Therefore, your comments are very important to us. Thank you for taken a moment of your time to complete our Online Survey. We Love to hear your feedback and use it to review and improve our services every day! Looking forward to welcome you again soon.

8/10 Good

Luisa

Stayed 2 nights in Oct 2023
Response from Sean Thomas on Nov 4, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For what we needed the room for, it was excellent.
Stayed 1 night in Oct 2023
Response from Sean Thomas on Nov 11, 2023
Thanks for staying with us ;)Dear Valued Guest, Thank you for visiting us at Comfort Suites Pflugerville. I am glad we achieved our goal in making your stay memorable by providing outstanding service. We strive to make the experience at Comfort Suites Pflugerville one you will remember forever. Therefore, your comments are very important to us. Thank you for taken a moment of your time to complete our Online Survey. We Love to hear your feedback and use it to review and improve our services every day! Looking forward to welcome you again soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Sean Thomas on Nov 4, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville

10/10 Excellent

Cari M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The very best part of this property is being treated like long lost family. Staff is amazing. The second best part is how clean it is. You can actually smell clean as soon as you walk in the front door and the room smells the same...jus sanitized and clean. Third best part is the room. It was big enough to accomodate me, my sister and my niece and we each had our own beds (niece took the couch). Refrigerator and microwave in room was an added bonus. Breakfast was included and property has a pool and fitness room (but we didn't use either). Can't beat it for the price, location and service.
Stayed 3 nights in Oct 2023
Response from Sean Thomas on Nov 4, 2023
Thanks for staying with us ;)Dear Valued Guest,Thank you for visiting us at Comfort Suites Pflugerville. I am glad we achieved our goal in making your stay memorable by providing outstanding service.We strive to make the experience at Comfort Suites Pflugerville one you will remember forever. Therefore, your comments are very important to us. Thank you for taken a moment of your time to complete our Online Survey.We Love to hear your feedback and use it to review and improve our services every day!Looking forward to welcome you again soon.Sean ThomasAssistant GM

10/10 Excellent

David

Stayed 1 night in Oct 2023
Response from Sean Thomas on Oct 28, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sean Thomas on Oct 28, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the freeway. Quick in/out. Good parking. Comfy bed.
Stayed 1 night in Oct 2023
Response from Sean Thomas on Oct 28, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Sean Thomas on Oct 28, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is well maintained and clean especially considering the price. The staff was friendly. We had a great stay.
Stayed 2 nights in Oct 2023
Response from Sean Thomas on Oct 28, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North

10/10 Excellent

Thelma

Stayed 1 night in Oct 2023
Response from Sean Thomas on Oct 28, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North

10/10 Excellent

Alma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and great serices
The front desk lady was very helpfull. Great service
Stayed 1 night in Oct 2023
Response from Sean Thomas on Oct 15, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges Gold member you are truly valued.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North

6/10 Okay

Natalie

Traveled with family
Disliked: Property conditions & facilities, room comfort
Nasty room
Bed was hard as a rock. I requested a double room since our 6’4” son was traveling with us. The lady put us in a king so he had to try to fit on the sofa. The curtains had blood on them and what looked like human snot or other body fluids. The bathroom had mold in the bathtub. We have stayed here several time without a problem, this time it was just disgusting.
Stayed 2 nights in Oct 2023
Response from Sean Thomas on Oct 13, 2023
Hello, please accept our apology for not meeting your expectations. We will work to correct the issues. I have talked to my front desk and housekeeping, so we can provide a better service in the future. Mgr

6/10 Okay

Brandon

Stayed 3 nights in Oct 2023
Response from Sean Thomas on Oct 28, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff hospitality. Clean facility.
Stayed 3 nights in Sep 2023
Response from Sean Thomas on Sep 28, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Pflugerville - Austin North.As a Choice Privileges Diamond member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,SEAN THOMASAssistant GMComfort Suites Pflugerville - Austin North