Ratings based on 40 Verified Reviews

4.8 out of 5
100% of guests recommend
4.7 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by Brighton

Posted Dec 29, 2016 on Hotels
Excellent
Comment from Hotel Management
Jan 2, 2017 by General Manager, Hotel Management
Many thanks for your review Brighton, glad you guys enjoyed your stay. Best wishes for the New Year and we hope to see you both again at some stage in the future!
5 out of 5
by A verified traveler

Posted Dec 17, 2016 on Hotels
Comment from Hotel Management
Dec 22, 2016 by General Manager, Hotel Management
Many thanks for your review!
5 out of 5
by A verified traveler

SM from Hamburg

Posted Nov 19, 2016 on Hotels
Thanks for all!
Comment from Hotel Management
Dec 19, 2016 by General Manager, Hotel Management
Really glad you enjoyed your stay with us!
5 out of 5
by A verified traveler

Overall it was Great

Posted Oct 30, 2016 on Hotels
Overall it was great. Only issue was at checkout the concierge booked our taxi earlier than we requested. Just a minor inconvenience in an otherwise wonderful hotel with good service.
Comment from Hotel Management
Nov 10, 2016 by General Manager, Hotel Management
Thank you for your review, glad you enjoyed your stay with us. Regarding the airport transfer, as we did mention there are no taxis in Phalaborwa so we managed to arrange for a guy who does safari trips to collect you and take you to the airport and unfortunately that was the only time he could take you due to other commitments all round. Am sure the extra hour wasn't a big problem though and the onwards trip was good.
4 out of 5
by A verified traveler

A little bit of paradise.

Posted Oct 27, 2016 on Hotels
Our host could not have been more welcoming and efficient and the property was beautifully prepared. Unfortunately, the town of Phalaborwa was hit by a severe storm the day before our arrival which resulted in considerable damage to the area. Nevertheless, our host had worked hard to minimize the effect on our stay.
Comment from Hotel Management
Nov 10, 2016 by General Manager, Hotel Management
Thank you for taking the time to review us, really pleased you enjoyed your stay with us, luckily the storm didn't cause too much of an issue. It took us 3 days to get the swimming pool back to normal again!
5 out of 5
by Eva

Posted Jul 22, 2016 on Hotels
Loved staying here with easy access to Kruger park. The owner was so helpful and friendly!
Comment from Hotel Management
by General Manager, Hotel Management
Thank you for your very kind comments Eva, It's much appreciated. really pleased you enjoyed your stay here with us.
5 out of 5
by Graeme from Lusaka

Great place to stay

Posted Nov 18, 2015 on Hotels
Really no point in looking at other accommodation in Phalaborwa. Very pleasant and friendly hosts and staff. Large comfortable room, DSTV, fridge, air-con, large shower (pressure good but would change the shower head to a rainfall) Large gardens with all types of birds, squirrels as well, secure parking and centrally located. Good breakfast and Honesty bar. Highly recommended.
Comment from Hotel Management
Feb 6, 2016 by Dave, Hotel Management
Thanks Graeme, your kind comments are much appreciated! Look forward to seeing you both next time you are in the area. Best wishes Samantha & Dave
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas, USA

Great accommodations and hosts!

Posted Oct 15, 2015
Sunbird Lodge was our first lodging experience on our first trip to South Africa and they definitely delivered an outstanding experience. Our rooms were clean and spacious, the grounds were lovely and immaculate, and the hosts and staff were fantastic! Their dining suggestions and advice about grocery shopping, Kruger park, etc. were perfect, and their breakfast was top notch. Although excited about visiting Kruger NP (incredibly close and convenient), I had a twinge of regret that we were leaving Sunbird so soon. Next time we visit Phalaborwa, we'll be sure to build in a bit more time overcome our jetlag and enjoy Sunbird longer. Thank you for the great hospitality, Sunbird. It was perfect introduction to an incredible journey.
Comment from Hotel Management
Nov 2, 2015 by Dave & Samantha, Hotel Management
Thank you so much for your lovely review Michelle. It was great having you guys staying here and we hope you enjoyed your time in the Kruger!
5 out of 5
by Christina from Pennsylvania

Wonderful Guest House near Kruger Park

Posted Oct 11, 2015 on Hotels
Dave, the owner was wonderful from the moment we arrived. He welcomed us warmly and was available to help us with any need. The entire property is beautiful with gardens, a pool and several seating areas. The bar is a self-service refrigerator that is on the honor system. The bar is another lovely seating area. Breakfast was included and included a continental breakfast as well as your choice of eggs and sides.We wished we were staying longer to enjoy the beautiful facilities and warm, friendly service.
Comment from Hotel Management
Jan 2, 2016 by Dave, Hotel Management
Dear Christina & Gil Thank you so much for your lovely review. We are really pleased you enjoyed your stay here with us. Good luck on your travels and we look forward to the next time you are this way! Best wishes Dave & Samantha Sunbird Lodge
5 out of 5
by Francis from Hook, UK

excellent all round

Posted Sep 17, 2015 on Hotels
Excellent welcome as always - have stayed here before and will do in the future. If there is one thing I'd like to see is a small safe in the room, other than that I wouldn't change anything! Great breakfast, friendly staff, can't wish for more!
Comment from Hotel Management
Dec 12, 2015 by Dave, Hotel Management
Thank you for your review Francis, its always a pleasure to have you staying here. We do have a safe in the reception area if you need to store any valuables, but we will look at putting them in the rooms as well. Keep well and we look forward to next time...