Dear Stephane,Thank you so much for your review. We already forward your comment to the Managment for improve. Hope to see you next time.HAPPY NEW YEAR.Victoria team

Dear KohThank you for your review, we hope to see you again soon

Dear Mr. Richard Max, Sunny greetings from Victoria Phan Thiet Beach Resort & Spa! Thank you so much for writing this great review! It was a real pleasure hosting you during these four days in our idyllic property with its sea view. We look forward to welcoming you soon for such pleasant memories at your Victoria home. Love from Victoria team

Dear guest, thank you for chosing our idyllic resort for your beach vacations in Phan Thiet! We appriate your feedback and will strive to improve the dining experience. Look forward to welcoming you again at your Victoria home. Best wishes from Victoria team

Dear Massimiliano, Sunny greetings from the Victoria Phan Thiet Beach Resort & Spa! On behalf of the whole Victoria team, let me bring you our sincere apologies for the leisure experience being under your expectations. I appreciate you feedback and we do strive to improve the service and take appropriate actions to avoid this kind of issues in the future. Look forward to welcoming you again at your Victoria resort for a better experince! Kind regards, Anton Bespalov Hotel Manager

Dear Hana, Warmest greetings from Victoria Phan Thiet Beach Resort & Spa ! Thank you very much for sharing your feedback on our resort! We are so happy to learn that your Victoria experience was so lovely and memorable. We are delighted to read your compliments about our resort and staff friendliness. Looking forward to welcome you again at your Victoria home! Love from the Victoria team

Dear Benjean, Warmest greetings from Victoria Phan Thiet Beach Resort & Spa ! Thank you very much for sharing this fabulous feedback on our resort! We are so happy to learn that your Victoria experience was so lovely and memorable! And that you enjoyed your beachfront bungalow waking up to the breathtaking view of the sea. We are delighted to read your compliments about our large buffet made of Vietnamese and Western specialities. Looking forward to welcome you again soon for more memories! Love from the Victoria team, Abhishek Seeboruth Guest Services Manager

Dear RKB, Warmest greeting from Victoria Phan Thiet Beach Resort and Spa ! Thank you very much for sharing your recent experience in our idyllic property on Expedia to other travelers. We are glad to hear that you enjoyed your stay with us ! Looking forward to welcome you back to Victoria Phan Thiet Beach Resort and Spa in the near future. Warm Regards, Abhishek Seeboruth Guest Relations Manager

Dear John, Warmest greeting from Victoria Phan Thiet Beach Resort and Spa, Thank you very much for sharing your recent experience in our idyllic property to other travelers. We are so pleased to read that you enjoyed your stay with us in our idyllic property of 7 hectares of exotic garden facing the sea. Likewise, we are happy to read that all our facilities and our numerous services contributed to your relaxation and pleasure. On the other hand we are saddened to read that our sandy beach did not reach your expectations. As you mentioned, erosion is a major problem in the surroundings and we had no other choice than creating a Geotube a few years ago to prevent from this environmental issue. Happily, thanks to this eco-friendly measure, our guest can still benefit from a pleasant and sandy beach in front of our hotel. Once again, thank you for your nice feedback. We are looking forward to welcoming you back soon in our idyllic property for more memorable moments. Warm Regards Alicia Ueberschlag Guest Relation Manager

Dear Anonymous, Warmest greeting from Victoria Phan Thiet Beach Resort and Spa, Thank you very much for sharing your recent experience in our idyllic property to other travelers. We are very happy to read that you appreciated your stay in our beautiful beach front resort set up in a well maintained 7 hectares of exotic gardens. Likewise, we are pleased to read that our numerous services and resort facilities enabled your relaxation and pleasure. Please, accept our sincere apologies for the inconsistency you have felt regarding our quality of service. Be assured that your comment has been taken seriously into account and that training will be organize to improve our quality of service. Once again, thank you very much for your constructive feedback, We truly hope that we will have the pleasure of welcoming you back soon in our idyllic property, Warm Regards, Alicia Ueberschlag Guest Relation Manager

Dear Pili, Warmest greeting from Victoria Phan Thiet Beach Resort and Spa, Thank you very much for sharing your recent experience in our idyllic property to other travelers. We are so glad to read that you enjoyed our beautiful setting, and the tranquility of our 7 hectares of exotic garden facing the sea. Likewise, we are very happy to read that you enjoyed our resort infrastructure, especially the serenity and comfort of one of our 57 bungalows. As you mentioned the hotel has 2 swimming pool offering two different swimming atmosphere and scenery to our clientele. We truly appreciate your kind comment about the friendliness and professionalism of our staff. Thank you again for sharing your precious feedback and we hope we will have the opportunity to welcome you back soon in our idyllic property. Warm Regards, Alicia Ueberschlag Guest Relation Manager

Dear Vietnamese, Warmest greeting from Victoria Phan Thiet Beach Resort and Spa, Thank you very much for sharing your recent experience in our idyllic property to other travelers. We are glad to read that you enjoyed your stay in our beautiful setting, and the tranquility of our 7 hectares of exotic garden facing the sea. Likewise, we are very happy that you enjoyed our resort infrastructure, especially the serenity and comfort of one of our bungalows. As you mentioned, our property has two swimming pools, offering two different swimming atmospheres to our guest. We deeply apologize for the misconduct of our staff regarding your wish to use our infinity pool facilities. Be assured that this feedback has been passed on to the person in charge and that we will make sure this case will never occur again. As you stated our resort restaurant l’Océane, offers a large breakfast buffet and “A la carte” menu made of Vietnamese and Western dishes for lunch and dinner. Benefiting from a great location, the restaurant proposes to our clientele the pleasure to enjoy the Sea breeze and Sea View while having a wonderful gastronomic experience. We take good notes of the problem you have faced during your stay and we will take measures accordingly. Be assured that our staff will be better trained to meet your expectations and increase our services standards during your future stay. Once again please accept our sincere apologizes for not reaching your expectations and our standards. Thank you again for sharing your precious feedback with us. We are looking forward to welcoming you back for a better experience. Warm Regards, Alicia Ueberschlag Guest Relation Manager

Dear Anonymnous, Warmest Greeting from Victoria Phan Thiet Beach Resort & Spa! Thank you very much for sharing your experience in our hotel with other travelers. We are glad to read that you enjoyed your recent stay with us in our idyllic property. As you mentioned, our beach front resort has everything our guest might need. Overlooking the Sea, our clientele will have the pleasure to enjoy the Sea breeze and Sea View while having a wonderful gastronomic experience in our restaurant l’Océane. Offering a large breakfast buffet and “A la carte” menu made of Vietnamese and Western dishes for lunch and dinner. As you stated, our resort has two swimming pools, offering two different atmospheres to our clientele. Family friendly, our hotel offers fun activities and discoveries for all ages. For the youngest the hotel has a 500m2 kids club with dedicated nurses and a pony that will give them a ride. For sportive guest the hotel has a tennis court, a volleyball court, a petanque place, a squash room, kayak and paddles on the Sea as well as a gym room. Concerning adventurers, the hotel proposes private excursions in the area to discover this wonderful part of the Country (fairy stream, sand dunes, Nuoc Mam factory, and others… ) As you mentioned our hotel is few minutes away from Phan Thiet and Mui Ne touristic streets. It allows our guest to enjoy other nice recreational activities while benefiting from a pleasant and quiet stay in our 7 hectares exotic garden once back in the room. For the convenience of our guests, we can propose them bicycles (for free) and motorbike to rent. For the one that would prefer the comfort of a car, taxis are available at any time at a really affordable price (Average of 3$ to go to Phan Thiet or Mui Ne). Once again thank you for your kind comment.We look forward to welcoming you back soon. Warm Regards,

Dear Minh, Warm greetings from Victoria Phan Thiet! Thank you very much for sharing your Victoria experience with other travelers. We are very glad to read that you enjoyed your recent stay with us and the resort's infrastructure; our spacious 57 bungalows (71m2 for the smaller rooms) are offering a lot of space and privacy to our guests, with a wonderful view from our Family Bungalows (91 square meters); still close to the sea with a terrace and our large bathroom where you can experiment an outside shower. Our resort of 7 hectares is made that sort of all our guests can have privacy and a lot space and we also have 2 swimming pools to offer the choice of 2 different scenery and atmosphere to our swimming guests. Once again thank you for your valuable review, we look forward to welcoming you back soon in our idyllic property, Warm Regards Victor Jarrin Guest Relation Manager

Dear valued guest, Warm greetings from Victoria Phan Thiet! Thank you very much for sharing your Victoria experience with other travelers. We are very glad to read that you enjoyed your recent stay with us and especially the resort's infrastructure; our spacious 57 bungalows (71m2 for the smaller rooms) are offering a lot of space and privacy to our guests, with a wonderful view from our Family Bungalows (91 square meters); still close to the sea with a terrace and our large bathroom where you can experiment an outside shower. Our resort of 7 hectares is made that sort of all our guests can have privacy and a lot space . We really appreciate your comment regarding our team friendliness and about our food & beverage services which will be passed accordingly. . Once again thank you for your valuable review, we look forward to welcoming you back soon in our idyllic property, Warm Regards Victor Jarrin Guest Relation Manager

Dear Georg, Warm greetings from Victoria Phan Thiet! Thank you very much for sharing your Victoria experience with other travelers .We are really pleased that you enjoyed your recent stay with us. As you mentioned our bungalows are very spacious with 71m2 for the smaller ones; we offer our guests an intimate and relaxing atmosphere. We are really glad to read your mention about our staff friendliness. This is one of our main strength. Once again Thanks for your valuable review, we look forward to welcoming you again soon in our idyllic property. Warm Regards Victor Jarrin Guest relation manager

Dear Louise, Warm greetings from Victoria Phan Thiet! Thank you very much for sharing your Victoria experience with other travelers. We are very glad to read that you enjoyed your recent stay with us and especially the resort's infrastructure; our spacious 57 bungalows (71m2 for the smaller rooms) are offering a lot of space and privacy to our guests, with a wonderful view from our Garden view Bungalows; still close to the sea with a terrace and our large bathroom where you can experiment an outside shower. We really appreciate your comment regarding our team friendliness and about our f&b services which will be passed accordingly. The main restaurant L’Oceane is serving breakfast, lunch and dinner with Western and Vietnamese food to give you the wider offer possible. Our talented Chef, Mr. Hoang, and his team are experienced, attentive to details and meticulous to serve you the best meals you can have. Once again thank you for your valuable review, we look forward to welcoming you back soon in our idyllic property, Warm Regards Victor Jarrin Guest Relation Manager

Dear Sebastian, Warm Greetings from Phan Thiet! Thank you for sharing your Victoria experience with other travelers. We are very sorry and would like to apologize for not meeting your expectations. We are very surprise with your appreciation regarding our Food and beverage offer; we will closely look at it and train our team again. We would like to thank you for your great appreciation concerning our Spa which is unique in the area due to its location right on the beach, allowing our guests to enjoy treatments while listening at the Sea waves. Once again thank you for your valuable review, We look forward to welcoming you back soon in our idyllic property, Warm Regards Sebastien Rodriguez General Manager

Dear Valued Guest, Warm Greetings from Sunny Phan Thiet! Thank you very much for sharing your Victoria experience with other travelers. We are very glad to read that you could enjoy your recent stay with us, our Sport team is always dedicated to our guests for them to enjoy our sport activities. We would like to apologize for the inconvenience caused by the toilet issue. We well noted and will focus on maintaining our guest rooms in a good shape. We would like to thank you for your positive comment regarding our food and beverage offer; this will be passed to the all team accordingly. Once again thank you for your valuable review, We look forward to welcoming you back soon in our idyllic property, Warm Regards The Management

Dear valued guest, Greetings from sunny Phan Thiet. I am deeply sorry to read that you did not enjoy our resort. We have numerous employees taking care of the guests’ requests and wishes and I am surprised to see that your disappointment did not get to any of them. We make our best to maintain our estate in a good shape and each room is inspected frequently in order to keep the highest standards we value at the Victoria. Our yearly investment plan includes decorations and room equipment. Please accept my apologies for the inconveniences and I can only regret you did not give us a feedback before your check-out. I hope you will give us an opportunity to meet your expectation and to make you enjoy the Victoria experience. Best regards,

Dear valued guest, Greetings from sunny Phan Thiet! Thank you very much for your review. We deeply value our guests’ opinions and we are glad to hear you enjoyed your stay in our resort. We care about each and every detail of our estate, from the gardens to the rooms we make sure they are enjoyable and that our standards are respected. Thank you again for having chosen the Victoria for your stay. We look forward to welcoming you again in our hotel. Best regards, Andreas Beney Guest Relations Manager

Dear Guest, Greetings from Victoria Phan Thiet! First of all, I would like to thank you for taking the time to leave us a comment. Our hotel is indeed voluntarily away from the tourist street of Ham Tien, in order to offer a haven of peace, so you can relax after an exhausting airplane flight. I'm glad to see that you noticed this detail. The Beachfront Bungalows offer stunning views of the Sea. What's more enjoyable than waking up a few meters from the beach, or watching the sunset while sipping a cocktail? Our cooking brigade works day and night to serve a variety of Vietnamese and international meals. Each morning under the watchful eye of our chef, cooks prepare croissants, pains au chocolat or even carefully prepared pancakes. Thank you again for sharing your experience, and we hope to have the chance to welcome you again in the future. Best Regards Jean Berenguier Guest Relation Manager

Dear valuable guest, Greetings from sunny Phan Thiet. Thank you for taking the time to review our hotel. I am glad you enjoyed our Beach Front Bungalow, with 71 sqm and an amazing view over the sea, it is the perfect choice to feel on holidays. Our well-maintained gardens host many different trees and flowers. Sustainability and environmental responsibility made us choose to protect our beach with an eco-friendly technique called “GeoTube”. It allows the beach to regain a sandy state without affecting the fauna and flora. We are working continuously to improve your experience in our resort and our yearly investment plan focuses on what defines the Victoria hotels in Vietnam: Excellence. We look forward to welcoming you again. Best regards, Andreas Beney Guest Relations Manager

Dear Veron, Greetings from sunny Phan Thiet. Thank you very much for taking the time to review our resort. The Victoria Phan Thiet Beach resort and Spa has the advantage of being just far enough from the touristic street, so you can enjoy a quiet and relaxing atmosphere. Within five minutes you can reach the main bars and shops of Mui Ne. With the biggest rooms of the area we offer warm and welcoming rooms with a colonial design. If you like cold and impersonal rooms, do not choose the bungalows at the Victoria ! We indeed offer many activities in the resort; to continue your listing I would add tennis, petanque, beach volley and badminton. Our staff is always happy to help you and we are very proud to provide the best standard in terms of service. We aim to reach excellence and hope that we could me your highest expectations. We look forward to welcoming you again. Best regards,