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Desk, free WiFi
Desk, free WiFi
Desk, free WiFi
Desk, free WiFi

Guest reviews

3.7 out of 5 Good
23 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Air Conditioning
Restaurant
Breakfast Available
Laundry
Room Service

Map

Explore the area

Popular LocationAo Phang Nga National Park14 min walk
Popular LocationBo Dan Beach43 min drive
Popular LocationNatai Beach46 min drive
AirportPhuket (HKT-Phuket Intl.)56 min drive

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  • Standard Twin Room

    Room amenities

    • 200 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsStandard Twin Room
  • Standard Double Room

    Room amenities

    • 200 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Double Room

About this area

Phang Nga

Located in Phang Nga, Hotel Murano Phang-Nga Bay is on the waterfront. The area's natural beauty can be seen at Ao Phang-nga National Park and Ao Phang Nga National Park. Take an opportunity to explore the area for outdoor excitement like ecotours.
Visit our Phang Nga travel guide
View in a map
Popular Location

What's nearby

  • Ao Phang Nga National Park - 14 min walk
  • Bo Dan Beach - 43 min drive
  • Natai Beach - 46 min drive
  • Khao Lak Turtle Sanctuary - 48 min drive
  • Yacht Haven Marina - 49 min drive

Getting around

  • AirportPhuket Intl. Airport (HKT) - 56 min drive

Restaurants

  • Onsite dining venue – Café with a bar offering Thai cuisine. Serves breakfast, lunch, dinner, and light fare daily.

About this property

Hotel Murano Phang-Nga Bay

Bayside hotel with restaurant and coffee shop/café
Along with a restaurant, this hotel has a coffee shop/café and coffee/tea in a common area. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include dry cleaning, laundry facilities, and tour/ticket assistance. All 9 rooms offer free WiFi, refrigerators, and flat-screen TVs with cable channels. Guests will also find room service, free bottled water, and in-room massages.
Hotel Murano Phang-Nga Bay offers 9 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily: THB 70-120 for adults and THB 50-70 for children
  • 1 restaurant and 1 coffee shop/café
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fishing

Family friendly

  • Dry cleaning service
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Shower

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Desk
  • In-room massage

Policies

Check-in

Check-in from 2 PM - 9 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between THB 70 and THB 120 for adults, THB 50 and THB 70 for children (approximately)
  • Airport shuttle fee: THB 1500 per vehicle (one way)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Murano Phang-Nga Bay
Hotel Murano Phang Nga Bay
Murano Phang Nga Bay Phang Nga
Hotel Murano Phang-Nga Bay Hotel
Hotel Murano Phang-Nga Bay Phang Nga
Hotel Murano Phang-Nga Bay Hotel Phang Nga

Frequently asked questions

Can I cancel my reservation for free at Hotel Murano Phang-Nga Bay and receive a full refund?
Yes, Hotel Murano Phang-Nga Bay offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Murano Phang-Nga Bay cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Murano Phang-Nga Bay pet-friendly?
No, only service animals are welcome at the property.
What time is check-in at Hotel Murano Phang-Nga Bay?
Check-in is from 2 PM–9 PM.
What time is check-out at Hotel Murano Phang-Nga Bay?
Check-out is at 11 AM.
Does Hotel Murano Phang-Nga Bay provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of THB 1500 per vehicle, one way, applies.
Where is Hotel Murano Phang-Nga Bay located?
Situated on the waterfront, this hotel is steps from Phang Nga Bay and Ao Phang-nga National Park. Ao Phang Nga National Park is 0.7 mi (1.2 km) away.
3.7
Good
23 reviews
5 - Excellent
9
4 - Good
7
3 - Okay
2
2 - Poor
1
1 - Terrible
4

4.4/5

Cleanliness

4.2/5

Staff & service

0.0/5

Amenities

3.6/5

Property conditions & facilities

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DON'T DO IT!!
Well what is there to say apart from DON'T DO IT!! PROS Food we had whilst deciding what to do next was ok The old man next door who helped us to escape was an angel as NO way of getting out of this place, we waited over 20 mins and no traffic passed us apart from kids on bikes who seemed amused by our presence here, even he man at the bus terminal said 'you're going where? Why??' Then when we got back there 2 hours later said 'I did warn you it isn't somewhere you should be staying!' CONS Room was dirty, fridge was that filthy you had to force the door open, walls were filthy but apparently this is ok as it's only from the condensation and when I asked to move rooms the lady said they are all the same The air con blew in whatever smells were cooking in the kitchen next door so that would be pot luck as to what someone had ordered There is absolutely nothing in the town it was like a ghost town just needed the tumbleweed and the scene would have been complete The room had no windows and when we went in that much air freshener had been sprayed that we couldn't breath, needed to be classified as a confined space All in all don't waste your money on booking here, it cost us a fortune to get back to phuket island and a whole lot of travel on top of what we had already done. We missed out on seeing Panyee Village because of this hotel so not happy.
Stayed 3 nights in Feb 2019

1/5 Terrible

Stayed 1 night in Dec 2018

1/5 Terrible

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, property conditions & facilities
Staff at this place are abusively rude. One person who speaks no English (even though most guests are non-Thai) simply appeared angry all the time and did not address concerns. The owner, who was contacted mainly by phone, behaved as if she regarded her guests as a nuisance. My air conditioning was not working and I am extremely sensitive to heat and humidity -- which is why I paid for an air conditioned room. Late in the evening and with no other hotels close by, the owner suggested I leave if I was satisfied rather than solving the problem. The hotel mismanaged organizing tour arrangements (I had to redo them myself). The room itself is spotlessly clean but very basic for the price paid. There is a thin sliver of hand soap and no shampoo or other amenities. Breakfast is inedible: sliced cheap white bread with a communal tub of congealed margarine and spreads that cannot be described as jam given their artificial content. All in all, this establishment is a disgrace and Expedia should cease doing business with it.
Stayed 2 nights in Dec 2018

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for taking private tours before the crowds
We stayed there for one night to visit the Bond island and Panyi village privately before the groups. The owner was very kind to organise us the private boat and make us private tours to the Monkey temple and the Cave temple. And over our expectations, she was our taxi driver to Donsak as we left to koh Phangan. When booking this hotel keep in mind that there is nothing in the walking distance so you can enjoy your evening just in your room.
Stayed 1 night in Dec 2018

2/5 Poor

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pang Nga is really beautiful, but avoid this hotel
We chose the hotel based on the reviews; 9 out of 17 reviewers awarded a 10/10 and the average was 8.4. There was only 1 negative review, but that mentioned an infestation of rats and that sounded unrealistic. When we arrived, the reception was unmanned. Not a good start, but in a smaller hotel that can happen as people have multiple roles. First we waited for a bit, then rang the bell. When nobody showed up, we waited some more and then called the numbers we could find. The second number we tried got answered and not much later somebody finally arrived. We were then told the room we booked wasn't available anymore. Apparently somebody else came and they gave them our room. There was only 1 other room available. That room did not have any windows, I don't like that, but for a single night, I can live with that. The real deal breaker however, was that, before entering, the room, the receptionist emptied a can of air freshener in the room. The smell was so strong, it could mask just about anything. Needless to say we didn't stay for the night to find out if the other negative review perhaps was accurate. Pang Nga is really beautiful and worth visiting, but avoid this hotel.
Stayed 1 night in Dec 2018

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