Ratings based on 11 Verified Reviews

4.5 out of 5
91% of guests recommend
4.9 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel close to beach

Posted Oct 30, 2015
Great experience- friendly staff and excellent breakfast cooked to order. Close to beach, lovely beach bars and restaurants to eat at in the evenings. Spacious rooms, very clean with all facilities including wifi. Will go back!
3 out of 5
by A verified traveler from London

Nice staff and location but not a 4 star resort.

Posted Mar 21, 2015
Pros: As mentioned above friendly, attentive staff. Clean, well furnished rooms. Lovely view from the room terrace.
Cons: Overall facilities and maintenance of the hotel. Restaurant open later. Tea and coffee makers in room. Better lighting in surrounding areas.
Location: The beach. The jungle and a wide variety of trips and activities such as bamboo rafting, Island exploring and Elephant trekking.
The hotel, location and staff were lovely however the cut down in facilities and services made to a disappointing slightly below average stay. To start with the positives the staff were great, friendly and attentive and Peter the hotel manager is a fountain of good advice and knowledge. The hotel it's self is a stylish contemporary continental meets Thai design. This is reflected in the rooms which are clean, simple, well decorated and furnished. The deluxe rooms also have a beautiful view of the hotel grounds, river, beach and the sea. The gardens look nice on the surface and so does the pool. However this is pretty much all the hotel offers and there are some pretty fundamental negatives. The hotel felt that it was passed it's hay day and had a skeleton staff and had completely cut down on it's services. This is perhaps exemplified by the restaurant being closed at 5 pm when the cook finishes work. The spa needed prior notice to it's use but we got the impression that this was a difficulty. The hotel manager Peter is great but he's a one man show and the hotel is starting to show signs of neglect and lack of maintenance. Lamps, roof tiles and various other hotel fixtures are obviously broken. No tea or coffee facilities in the room was also annoying and needed to be requested and paid for. Basically it felt like our options in the hotel were to be in the room or be by the pool which has no shade and was full of Insects. There were lots of other minor complaints to.
5 out of 5
Recommended
for Everyone
by A verified traveler

Unique hôtel

Posted Sep 2, 2013
Pros: A very special hotel, a combination of Swiss precision and Thai beauty! Bruno's attention to details and personal service were greatly appreciated.
Location: Beach is a couple of minutes' walk, with a number of basic seafood restaurants right on the sand. Walk to town in about 10 minutes or so.
This is a fabulous place to unwind (and be pampered if you like) for a while. Sitting on the balcony watching the sunset just can't be beat!
5 out of 5
Recommended
for Couples
by Bronwyn from Sydney NSW, Australia

Relaxing Resort

Posted Mar 9, 2013
Riverside Resort was wonderful.The owners Marcus and Bruno were outstanding hosts, nothing was a problem, the breakfasts were delicious and the rooms were spacious and very clean, the staff especially Lak the waiter was very attentive and friendly towards all the guests. the resort is very relaxing with a beautiful pool and only 1 mninute walk to beach. we stayed 8 nights and it went way to quickly, we will stay there again in a heatbeat!!!
5 out of 5
Recommended
for Couples
by Chris from Melbourne VIC, Australia

Get Away From it All in Elegant Luxury

Posted Nov 29, 2012
Pros: Quietness Location Elegance
Cons: Poor TV set
If you are looking for a quiet place to get away from it all in beautiful surroundings this is it. It is far enough out of town that you need a vehicle to visit. The gardens and the pool are immaculate. The views are superb. It's a short walk to the beach and the usual array of beach vendors, but if you stay by the pool you would hardly know they are there. The rooms are excellent (the only problem in mine was the old, tiny, poorly located TV which seemed out of place in the elegant modern room). Service is good, if a little erratic at times at breakfast, and the food is excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hamburg

Ruhiges kleines privat geführtes direkt am Strand

Posted Jan 20, 2016
Pros: Die Lage vom Hotel ist wirklich toll und ruhig, direkt am Strand und nicht weit entfernt von den vielen Bars & Restaurants in der Ortsmitte.
Cons: Klimaanlage und die WLAN-Hotspots müssen dringend erneuert werden.
Location: Strand, Stadtzentrum
Wirklich schöne und gepflegte Anlage, toller Pool mit Liegen, Zimmer alle zum Pool / zum Meer ausgerichtet. Ein kleiner Pfad führt direkt zum Strand mit vielen kleinen Bars. Das Personal ist sehr freundlich und aufmerksam, die Zimmer sind schön ausgestattet, allerdings ist die Klimaanlage sehr laut, das WLAN eher schlecht und langsam und Informationen zu touristischen Ausflugsmöglichkeiten sollte man sich eher außerhalb der Hotelanlage suchen. Die Haupt-Touristen-Straße liegt ca. 10 Minuten entfernt (zu Fuß) mit vielen Bars, Restaurants and Shops.
4 out of 5
Recommended
for Everyone
by A verified traveler from stralsund

Hübsches Hotel im thailändischen Stil

Posted Jan 5, 2016
Pros: Die Fenster sind verspiegelt, so dass es im Zimmer immer kühl ist. Das Bad hat Wanne und Dusche, sehr komfortabel. Die Klimaanlage lässt sich sehr gut
Cons: Hinweisen, dass jetzt eine Hotelbaustelle direkt neben dem Hotel ist
Location: Khao lak an der Andamanischen See. Man kann Schnorcheln, tauchen und Besichtigungstouren machen. Gute Restaurants sind fusslaufig zu erreichen
Das Hotel liegt in Strandnähe, 2, 3 Minuten. Der Garten mit Pool ist gepflegt. Es wird ein sehr gutes Frühstück serviert, kein Büfett. Wir waren leider nur einen Tag dort.
4 out of 5
Recommended
for Everyone
by A verified traveler

Kleines aber feines Hotel nahe dem Strand

Posted Jan 4, 2016
Zentrum ist in ca. 10 Fußminuten zu erreichen, sehr nettes Personal, saubere Zimmer, super ruhiger Pool
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 29, 2015
Sehr schön gelegenes Hotel. Ideal wenn man es etwas ruhiger liebt . Wie waren sehr zufrieden und werden sicherlich nochmal dort übernachten.
5 out of 5
Recommended
for Everyone
by A verified traveler from Falsterbo

Peaceful, clean and comfortable!

Posted Jan 18, 2015
Pros: Everything!
Cons: The small path down to beach could be cleaned up. However this is outside the hotel area and not their actual responsibility.
Location: Close to a beautuiful beach with small and nice reaturants, bars and massage. Close to bars, restaurants and shops.
We had a really relaxed and enjoyable stay at Khao Lak Riverside Spa & Resort. If you are searching for a quiet and peaceful location in an extraordinary calm atmosphere where you can heel and charge your batteries this is a great place to stay at. We very much appreciated the peacefulness and the location close to the beach. There was a short walk into the nearest area with restaurants, bars and shops that was somewhat dark in the evening. A flash light is recommended! The room and the terrace were very clean and welcoming. The design of the room was quite stylishly with a high quality of furniture and building materials. Large windows contributed in making the room bright and beautiful. The hotel staff was very helpful, gentle and kept a very high service grade to ensure our comfort. Our host, Peter from Hungary, was most helpful and gladly assisted us with booking transports and excursions. The breakfast offered a vast variety of different options and tasted very well. We will for sure come back and stay at Khao Lak Riverside Spa & Resort next time in Thailand.