Family Hotel, but improvement needed on service
Posted Mar 19, 2016
The stay started off a little rough - we received the wrong room (a family suite instead of a king sized standard room), and required to wait another hour until our actual room was ready. Which wasn't terrible, but there was no offer of a drink at the bar on the house while we wait, or a percentage off dinner at the resort, which is usually what we get when a room is delayed. However, the rooms were massive, but the beds were hard.
But the beach was wonderful, and the breakfast is very Thai - do not expect traditional western breakfast selections here! That being said, there's plenty of places to eat around the resort if you don't feel like what they have that night.
Also - this very much a family hotel, which we missed when selecting the hotel as me and my boyfriend would have preferred something a little more "couple-friendly", but overall, it was nice.