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Reviews of Graceland Khaolak Beach Resort

4.5 out of 5
Graceland Khaolak Beach Resort
30/7 Moo 7, Bang Muang District, Takua Pa, Phang Nga

Reviews

8.6

Excellent

Rating 10 - Excellent. 149 out of 304 reviews" "
Rating 8 - Good. 101 out of 304 reviews" "
Rating 6 - Okay. 35 out of 304 reviews" "
Rating 4 - Poor. 11 out of 304 reviews" "
Rating 2 - Terrible. 8 out of 304 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Busbong, Bellevue

Traveled with partner
Liked: Staff & service, amenities
Our room has too many mosquitos, we used the plugin repellent but it didn’t work. The staff are very nice and accommodating, we like the breakfast buffet a lot very nice choices and the espresso bar was a great option.
Stayed 2 nights in Feb 2024

8/10 Good

Mats

Stayed 14 nights in Nov 2023

6/10 Okay

Bert-Ola

Stayed 4 nights in Oct 2023

8/10 Good

Alison, Apache Junction

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Staff & facility! Beautiful resort!
Stayed 1 night in Sep 2023

10/10 Excellent

Adam

Stayed 6 nights in Sep 2023

10/10 Excellent

Jean

Stayed 2 nights in May 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning and relaxed
We had a swim up pool room and it was well worth it. So nice to walk out of your room and straight into the pool !! Our room was about 50 metres walk to the beach through the resort which was amazing. The beach area has such a relaxed feel. It was so relaxing. We didn't want to leave !! On the beach are multiple local food and bar options. The local people were so nice with no pressure or stress. We will be back.
Stayed 1 night in Apr 2023

2/10 Terrible

Yolanda, Kailua-Kona

Disliked: Staff & service
Stayed 8 nights in Apr 2023

8/10 Good

Mats Birger

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 13 nights in Mar 2023

6/10 Okay

Marino

Stayed 7 nights in Mar 2023

4/10 Poor

Karl-Heinz

Disliked: Staff & service
Stayed 7 nights in Feb 2023

6/10 Okay

ST. CLAIR

Traveled with partner
Musty room. Food average. Service at breakfast below average
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
We booked the family room which has 2 queen beds and separated living area with small kitchen. The issue here was about the cleanliness since we found dried lizard drop on a couch, spider web in the corner. In Kitchen, microwave was broken, tap water has no water. Ceiling Lights was broken in small toilet room. The good things are staffs they are very friendly and helpful, Food is awesome and so many variety.Facilities in the hotel is excellent and many activities we can do here.
Stayed 2 nights in Apr 2021

10/10 Excellent

William, Berwick-upon-Tweed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This ticks every box for what you imagine Thailand is going to look like, the accommodation is excellent well worth paying a little extra and getting a room with pool access, The staff can not be more help full nothing to much trouble. the complex and rooms are spotless, plenty of places to eat and beach restaurants are very pleasant, would highly recommend for couples and families.
Stayed 7 nights in Feb 2020

6/10 Okay

Pille

Traveled with family
Liked: Cleanliness, staff & service
Stayed 9 nights in Dec 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

HOI YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wheelchairs friendly resort
We booked pool access suite (moken). Room is spacious & comfortable. Very convenient to access the pool. We feel so happy that a surprise birthday cake was given to us. We request a room with wheelchair accessible, hotel also well prepare for us. All the places at resort is wheelchair friendly. A one point that highly appreciated is we able to join Similan islands trip with the assistance arrangement of hotel since we have a guest with wheelchair.
Can see nice sunset
Beach along hotel
Spacious room
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities
The staff were friendly - well most of them. My 4 year old grandson was lost from day care and walked past 3 pools and found at beach - one staff member only on duty. curtains in room need cleaning
Stayed 10 nights in Nov 2019

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
We were travelling in a large group. Each family experienced different problems. Poor communications skills from service staff. Beach staff were good. Housekeeping would ring the doorbell latte at night and would wake my grandchild. Have stayed at this hotel 3 times now but will not return. Very disappointing.
Stayed 9 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No towel service on beach otherwise nice property enjoyed the bowling ally
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and pool facilities, there wwre restaurants on the beach which we walked to as well as the dining options at the resort. The breakfast was great as well as the bowling ally
Stayed 10 nights in Sep 2019

10/10 Excellent

Leeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach retreat
This resort was just what we were looking for, a quiet absolute beachfront property that has everything you could want to a get away either with or without teh kids. We opted for a swim up room and it was perfect. Breakfast was one of the best we have had ( we travel a lot ) cannot fault the hotel, was a tad far out of town but teh free shuttle was available several times a week. We did lots of the free activities offered by the staff from morning yoga, pilates, stretch and tai chi classes everyday, even tried our hand at Thai writing. The beach resturants were our favorite place in the evenings. Overall a great stay.
Stayed 5 nights in Sep 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities
Swimming pool really nice, staff not very good English and should run the shuttle bus at evening no matter how many people
Stayed 9 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty place to visit and great friendly staff who provide excellent service.
Stayed 8 nights in Aug 2019

8/10 Good

Nidal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort
Great resort, everything is perfect except one note related to staff comand in english which requires big improvement.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for overall
Stayed 1 night in Jul 2019

10/10 Excellent

SunshineMistry

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second time back to Sentido and still is outstanding. Staff and resort are amazing. Feels spacious, clean and very relaxing.
Stayed 14 nights in Mar 2018

8/10 Good

dena

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We recently returned home after a wonderful and relaxing 10 night stay at Sentido Graceland. It is a beautiful hotel in a great location on a stunning beach. Staff are very friendly and helpful. Can’t wait to go back.
Stayed 10 nights in Apr 2019

8/10 Good

dena

Liked: Staff & service, room comfort
Beautiful beach 🏖
The beach is fabulous but the location is a bit far out from town etc, there is a shuttle bus tho’ the resort could do with a general clean up in some areas.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to beach Lovely rooms and facility Nice staff
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely beach setting but remote. Just a few restaurants nearby
Stayed 5 nights in Mar 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The beachfront location of as very good and meant that both the beach and pool areas were never over crowded. The only issue we experienced was that our room wasn't cleaned for two out of the 8 nights we were staying in the hotel.
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and get aw any from it all.everything you need close by
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and close to the the beach. A perfect place to relax and rejuvenate
Stayed 7 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a wonderful hotel right on the beach. This is our 3rd time to stay and it won't be our last. Its a pity that their computer system doesn't recognise frequent guests.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort relaxing and quiet, second visit and will go again.
Stayed 12 nights in Oct 2018

6/10 Okay

sharryn

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful Resort but nothing nearby.
Lovely resort with amazing bedding ,beautiful pools ,lovely breakfast ,resort far from markets and town and only 2very basic mini marts at entrance for basics but at double the prices of Patong,had mayor issue at check in didn’t want to accept my hotels.com confirmation reception staff not at all friendly,there are restaurants on the beach or you can dine in but quite expensive by Thai standards ,everything at the resort you had to pay for like bowling ,use of push bikes pool tables etc. Would I stay again prob not but if you do decide to stay take lots of mossie coils as mossies in rooms.
Stayed 3 nights in Oct 2018

6/10 Okay

sharryn

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mosquito City
Beautiful resort but very far from everything,problem with check in ,bed and pillows amazing but mosquitos in rooms and every where,has 2 basic shops at front gate and small restaurants on beach also massages on beach very good,would I stay again prob not.
Stayed 4 nights in Oct 2018

10/10 Excellent

Gordo, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach was great, pool was awesome and the food in all restaurants was tops.
Stayed 7 nights in May 2018

10/10 Excellent

Wendy, Warnbro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time staying at Sentido. Had a pool access room. The breakfast is amazing and having dinner at the beach cafes is good. We also had dinner at the Thai restaurant and Italian restaurant in the resort.
Stayed 7 nights in May 2018

8/10 Good

OKKEUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this resort.
It was good to stay here with relax. All staff were very kind and nice but only 1 thing I do not understand about their system. I should go to the front desk to book a shuttle service to go to Bang Niang Market and Khao Lak Town If I want. They did not confirm it when I called. It was quite inconvenient comparing other 4, 5 star hotels but I highly recommend this property.
Stayed 1 night in May 2018

8/10 Good

Andrew, Havant

Liked: Cleanliness, property conditions & facilities, room comfort
The beech staff was great and the location for us was very nice we thought the reception staff was very hard going when we got there hotel breakfast was very basic for the international guest they have and very much seems kappa club.. Rooms nice pools and beech made the holiday would we go again not to that hotel
Stayed 10 nights in Apr 2018

8/10 Good

Mr Dave, Perth Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing gardens Approx 20 km's to khoalak 400 baht each way by taxi
Stayed 6 nights in Mar 2018

8/10 Good

Damitha, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Massive Pool with a pool bar, closer to an awesome beach, Friendly staff, good food. No negatives for me and the family. will surely return
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel facilities great and a great choice of beach restaurants.
Stayed 4 nights in Oct 2017