Get an overview of this hotelSuburban hotel with free breakfast and restaurant

Location

Situated in the suburbs, this hotel is within 2 mi (3 km) of Parx Casino and Racetrack, TD Bank Amphitheater, and Neshaminy Mall. Historical Society of Bensalem and Monster Mini Golf are also within 3 mi (5 km).

Hotel Features

Along with a restaurant, this hotel has an indoor pool and a health club. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a spa tub, and a 24-hour business center are onsite.

Room Amenities

All 121 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Room service, coffee makers, and free newspapers are among the other amenities available to guests.

Best Western Plus Philadelphia Bensalem Hotel

Hotel Amenities

Hotel Amenities

In addition to an indoor pool and a children's pool, Best Western Plus Philadelphia Bensalem Hotel provides a health club and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and high-speed wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. 5 meeting rooms are available. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

  • Total number of rooms - 121 
  • Free newspapers in lobby 
  • Conference space 
  • Multilingual staff 
  • 24-hour front desk 
  • Number of floors - 2 
  • ATM/banking 
  • Restaurant 
  • Bar/lounge 
  • Coffee/tea in common areas 
  • Laundry facilities 
  • Free breakfast 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Health club 
  • Computer station 
  • Free WiFi 
  • Meeting rooms 
  • 24-hour business center 
  • Number of meeting rooms - 5 
  • Free self parking 
  • Spa tub 
  • Children's pool 
  • Indoor pool 
  • Television in common areas 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Premium TV channels 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Free newspaper 
  • Phone 
  • Refrigerator 
  • Coffee/tea maker 
  • Microwave 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Shower/tub combination 
  • Desk 
  • Iron/ironing board 
  • Cable TV service 
  • Room service (limited hours) 
  • Flat-panel TV 
  • Free WiFi 
  • Blackout drapes/curtains 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

A complimentary hot/cold buffet breakfast is served each morning between 6:30 AM and 10 AM.

Ben's BBQ & Beer - This theme restaurant specializes in barbecue and serves lunch and dinner. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 21

Check-in time ends at midnight

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of USD 20.00 per pet, per night
  • Dogs and cats only
  • 2 per room
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: USD 100.00 per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet fee: USD 20.00 per pet, per night
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Holiday Inn Philadelphia Hotel Bensalem NE
  • Best Western Plus Philadelphia Bensalem
  • Best Western Plus Philadelphia Bensalem Hotel
  • Best Western Plus Philadelphia Hotel
  • Best Western Plus Philadelphia

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.


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Learn more.
3.9 out of 5
79% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
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Exceptionally Pleased with Extended Pool Hours

5 out of 5
by from Ohio
Posted Feb 6, 2017
Pros: Very Good Breakfast, Exceptional Pool / Jacuzzi Hours, Outstanding Rooms
Cons: On Sunday morning, they could have done a better job of keeping up with the breakfast crowd to avoid running out of various food items.
So man hotels close their pools too early - the Best Western Plus has weekend (Friday and Saturday) Pool / Jacuzzi hours that go until 11pm!!! This is FANTASTIC!!! We drove 9 hours to attend our niece's wedding, and after nine hours in a rental car - we desperately needed a dip in the pool and jacuzzi to unwind. Due to traffic, we weren't able to arrive until 9:50pm - and were over-the-top happy to learn that we still had another hour to swim & soak. It was an absolute day-maker!!! Thanks!!! Danny Hankins
Comment from Hotel Management
Feb 6, 2017 by Tom K
Dear Danny, We do try to listen to our guests, and thus have the later hours on weekends for the pool. We're glad you enjoyed it.
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Filthy!!!!

1 out of 5
by
Posted Jan 17, 2017
Very poorly managed . Absolutely no pride taken in this property . When I arrived I had no lights in my bathroom I had to call the front desk to get maintenance to fix it. Room was filthy and carpets were black. Hot tub was cold and water was filthy with what looked like dead skin floating on top of the water. Pool area had no clean towels. Internet rarely worked. Very poorly managed and I am surprised they operate under a chain like the Nest Weetern which is generally a good brand. Would not stay here again if I was offered a free stay that is how bad it was.
Comment from Hotel Management
Feb 16, 2017 by Tom K
Dear anonymous, I am sorry we failed to meet your expectations. As I don't know when you stayed or what room I am not sure how to respond. Please feel free to reach out if you'd like to discuss it.
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Wifi

3 out of 5
by from New York
Posted Jan 14, 2017
Terrible the worst I ever encountered the whole weekend spended incommunicado
Comment from Hotel Management
Jan 18, 2017 by Tom K
Dear Gelo, I am sorry that our wifi gave you issues, we've been working hard to improve it and in general have seen improvement. I would be interested in finding out more about your issues and how we could improve your and others experience. Please reach out to me at the hotel.
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5 out of 5
by from Bensalem Pa
Posted Jan 9, 2017
Had a wonderful stay. Hotel staff was friendly and fast. Would stay here again. Also a heated indoor pool was amazing when it was 17 outside.
Comment from Hotel Management
Jan 10, 2017 by Tom K
Thank you Sessl, we here at the Best Western Plus Philadelphia Bensalem, love the complement when people say they would come back. Glad you enjoyed the pool.
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5 out of 5
by
Posted Dec 24, 2016
Great staff. Nice hotel. 35 minutes from Philadelphia. A little outdated rooms.
Comment from Hotel Management
Dec 26, 2016 by Tom K
Thanks for noticing our Great Staff here at the Best Western Plus Philadelphia Bensalem.
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Good value

5 out of 5
by from NC
Posted Dec 19, 2016
Hotel is conveniently located near where I was visiting, which is why I selected it. Breakfast had a good variety...eggs, sausage, potatoes, pancakes/waffles, yogurt, cereal, English muffins, toast, oatmeal, apples/oranges. Room was clean and comfortable. Plenty of pillows and towels. No issues with temperature control.
Comment from Hotel Management
Dec 20, 2016 by Tom K
Thank you for your great review. We at the Best Western Plus Philadelphia Bensalem appreciate when our guests take the time to let us know how we are doing.
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Business stay

3 out of 5
by
Posted Dec 10, 2016
Overall it was ok. I was there for four nights. The pool and spa was a nice amenity. The room was nice and clean. The breakfast was horrible, but at least it was free. I would probably stay there again if I had to visit the same location.
Comment from Hotel Management
Dec 20, 2016 by Tom K
Thank you for taking the time to let us know about your stay. We are trying alternative setups and offerings at our breakfast and hope we can improve this aspect of our offerings.
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So much better than expected.

4 out of 5
by from Sarasota, FL
Posted Dec 2, 2016
Very pleased with the large room, cozy bed, clean bathroom and quiet room. Also they provide a great breakfast although their coffee is horrible. Good coffee is crucial in the morning particularly when you're traveling. They should improve this.
Comment from Hotel Management
Dec 2, 2016 by Tom K
I am glad you enjoyed our large cozy rooms.
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Nice hotel, close to restaurants and Parx Casino

4 out of 5
by
Posted Nov 30, 2016
Pros: Clean rooms, quiet at night, restaurant and bar on the premises and more well know restaurants within short driving distance. Very close to Casino.
Cons: Personnel could be friendlier.
Location: Parx casino, know restaurants, some shopping.
This hotel changed hands from Holiday Inn fairly recently. It has been updated. It has a restaurant and bar on the premises. And it is close to other restaurants and the Parx Casino is a very short drive away. You could walk actually walk to it if the weather was nice.
Comment from Hotel Management
Dec 2, 2016 by Tom K
We are glad you enjoyed our clean and cozy rooms, I am sorry we missed the opportunity to be friendly. It something we do strive for.
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Good location, guests a little noisey at night

4 out of 5
by from Claymont, United States of America
Posted Nov 14, 2016
Location: Dining, casino nearby. East drive to other area attractions New Hope etc...
Nice breakfast, room updated and clean. Had to contact front office at 2am concerning noisy guests.
Comment from Hotel Management
Dec 26, 2016 by Tom K
Thank you Michael for taking the time to review our hotel, we do work hard to keep order here.
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