Courtyard by Marriott Philadelphia City Avenue

Photo gallery for Courtyard by Marriott Philadelphia City Avenue

Primary image
Balcony
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Overview of Courtyard by Marriott Philadelphia City Avenue

Courtyard by Marriott Philadelphia City Avenue

3.0 star property

4.0/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
Map
4100 Presidential Boulevard, Philadelphia, PA, 19131

Explore the area

  • Popular LocationStrawberry Mansion4 min drive
  • Popular LocationFairmount Park7 min drive
  • Popular LocationLaurel Hill Cemetery7 min drive
  • AirportPhiladelphia, PA (PHL-Philadelphia Intl.)20 min drive

Choose dates to view prices

About this area

Philadelphia

Courtyard by Marriott Philadelphia City Avenue is located in West Philadelphia, a neighborhood in Philadelphia, and is near a train station. Notable landmarks in the area include Laurel Hill Cemetery and Strawberry Mansion, and travelers wishing to experience a bit of culture can try Philadelphia Museum of Art. Looking to enjoy an event or a game while in town? See what's going on at Lincoln Financial Field. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails.

What's nearby

  • St. Joseph's University - 4 min drive
  • Strawberry Mansion - 4 min drive
  • Please Touch Museum - 5 min drive
  • Fairmount Park - 7 min drive
  • Laurel Hill Cemetery - 7 min drive

Getting around

  • Philadelphia Bala Station - 3 min drive
  • Hunting Park Station - 6 min drive
  • Philadelphia Intl. Airport (PHL) - 20 min drive

Restaurants

  • TGI Friday's - 3 min walk
  • Chipotle - 5 min walk
  • California Pizza Kitchen - 6 min walk
  • Delmonico's Steakhouse - 11 min walk
  • Dawson Street Pub - 3 min drive

About this property

Courtyard by Marriott Philadelphia City Avenue

3-star Philadelphia hotel in West Philadelphia, near Fairmount Park
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite. All 333 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and Smart TVs with cable channels. Netflix, room service, and free newspapers are among the other amenities available to guests.
Courtyard by Marriott Philadelphia City Avenue offers 333 accommodations with complimentary newspapers and coffee/tea makers. 32-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free area shuttle up to 5 mi

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: USD 16.50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference space (7000 square feet)
  • Meeting rooms - 9

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch Smart TV
  • Cable channels
  • Netflix
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Fitness facility
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 16.50 per person (approximately)
  • Uncovered self parking fee: USD 10 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Courtyard by Marriott Philadelphia City Avenue Hotel
Crowne Plaza Philadelphia West
Crowne Plaza Philadelphia West Hotel Philadelphia
Philadelphia Crowne Plaza
Crowne Plaza Philadelphia West Hotel
Courtyard by Marriott Philadelphia City Avenue Philadelphia

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 431 out of 996 reviews
5 - Excellent 43%
Rating 4 - Good. 309 out of 996 reviews
4 - Good 31%
Rating 3 - Okay. 124 out of 996 reviews
3 - Okay 12%
Rating 2 - Poor. 82 out of 996 reviews
2 - Poor 8%
Rating 1 - Terrible. 50 out of 996 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

3.8/5

Eco-friendliness

2/5 Poor

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Service is atrocious. They have taken cover of Covid as an excuse to cut staff and not provide ANY room cleaning during stay. They throw down towels and pillows etc outside door , knock door and leave. That too no one answers service number. Need to keep going down to front desk for everything. Had to go many times to get coffee pods, whitener etc. Pillows did not arrive even after asking many times Then … this takes the cake: they ran out of coffee pods completely! Many customers were lining up at front desk to ask for things The checkin process was a Joy. (The name of the staff person who made it pleasant) Thereafter it was a nightmare. They did not know how to deal with Expedia pre-paid breakfast. Had to struggle for half hour at checkout - this was after I showed them the checkin staff having approved the deduction and checkout. I think hotel management is at fault for cutting staff under excuse of Covid. The service staff seemed always short handed I liked this place a lot the previous time I stayed. This time has been so bad I do not intend to stay there again
Stayed 3 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 1 night in Apr 2022

2/5 Poor

Traveled with family
In the course of a two day stay, upon arrival, flushed toilet and water sprouted from behind the tank flooding the bathroom floor . We requested a clean blanket received about it at 11:30 pm after finally complaining at the front desk. Iron did not work. While using new iron power went out. Requested the soap dispenser be refilled but the request was never completed.
Stayed 2 nights in Apr 2022

1/5 Terrible

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
We walked into our room with the floors still having crumbles from the previous guests. The bed wasn’t made and some items from the prior guests were still there. We went to request they clean our room and they told us it would be clean by the time we got back. When we returned we were told that they weren’t sure if anyone ever went to clean it and suggested I go upstairs and check and come back and let her know. I had a 2 year old in my arms ready to go to bed. Then after requesting a manger the manager came up and confirmed. The next morning I found my baby playing with an empty opened beer can he found in the room. We kept being told that they understood and that they will send someone to clean up. The staff was overall unhelpful and the room was dirty. Will not be going back to this property.
Stayed 2 nights in Apr 2022

3/5 Okay

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
No room service during stay
Stayed 3 nights in Mar 2022