Ratings based on 502 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
82% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Aug 18, 2016
Overall is acceptable. Thanks. Check out receptionist is nice and polite.
4 out of 5
by A verified traveler

Clean and safe

Posted Aug 6, 2016
It was as close as I wanted to be to Philly. It was clean. Hot tub was nice, could have been a little hotter. Sauna was ok didn't quite work right. Everything was clean and nice but nothing with a WOW factor.
Comment from Hotel Management
Aug 10, 2016 by Shekinah Khokhar , Hotel Management
We value and care about you. Thank you for sharing your experience with us. We do have a new sauna now so it would be a pleasure to invite you back for an improved experience. Thank you
5 out of 5
by A verified traveler

Posted Aug 6, 2016
This was a simple night away for my wife and I away from the kids and it was very enjoyable. Stuff was very heplfull and professional.
Comment from Hotel Management
Aug 10, 2016 by Shekinah Khokhar , Hotel Management
We are glad to hear that you a wonderful stay at the hotel. Thank you for your feedback, we appreciate it. Also we would be happy to have you back. Thank you
4 out of 5
by jordan from Brooklyn

Basic

Posted May 14, 2016 on Hotels
The room was very basic. Nothing was new, however I did find it to be clean.
Comment from Hotel Management
Jul 16, 2016 by Jodi Harvey, Hotel Management
Dear, Jordan Thank you for the 4 stars and taking the time to leave feedback of your recent stay. We are pleased that you found the room to be clean and to your satisfactory. I would like to let you know we are remodeling all of our guest rooms and common areas. We would like to invite you back the next time you are visiting the area. Sincerely, Jodi Harvey Guest Service Champion
5 out of 5
by Valerie from Boston

Reasonably priced hotel with great pool

Posted May 13, 2016 on Hotels
Clean, well cared for hotel with large heated pool. Pool had extended hours for the business traveler. Very helpful staff and great restaurant in house.
Comment from Hotel Management
Jul 16, 2016 by Jodi Harvey, Hotel Management
Dear, Valerie Thank you for the 5 stars! and taking the time to leave feedback of your recent stay. We are pleased that you enjoyed our large indoor heated pool. I will be happy to pass along your kind comments about our staff. We would like to invite you back the next time you are visiting the area. Sincerely, Jodi Harvey Guest Service Champion
3 out of 5
by Summer

Great for a Wedding!

Posted May 9, 2016 on Hotels
Spent the night after a wedding last Saturday. My room was clean & comfortable. Nice water pressure/temp in the shower so over all good. My mothers room had a trail of thread(?) strings(?) littered through the halls leading to her room but the inside was clean. My brothers room wasn't even vacuumed. Hair ties & thread on the floor. Hair in the bathroom. His door didn't latch properly. Sadly he was the groom and should have had the best room. Mine was good though. I'd go back.
Comment from Hotel Management
Jul 16, 2016 by Jodi Harvey, Hotel Management
Dear Summer Thank you taking the time to leave feedback of your recent stay. I would like to apologize for the the rooms not being cleaned to our IHG standards. I have sent your comments to the housekeeping manager for review. We are glad to hear you had a wonderful time during the wedding. We would like to invite you back the next time you are visiting the area. Sincerely, Jodi Harvey Guest Service Champion
5 out of 5
by Tiara

Posted Apr 26, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by Jodi Harvey, Hotel Management
Thank you Tiara for the 5 stars! We hope you will visit us again the next time you're in the area. Sincerely, Jodi Harvey Guest Service Champion
3 out of 5
by Kellie from Saint James, ny

Wifi doesn't work but nice hotel

Posted Apr 20, 2016 on Hotels
Everything was good except the wifi did not work and the sauna was out of service. Kind of disappointed about those two things other than that hotel was nice.
Comment from Hotel Management
Jun 25, 2016 by Jodi Harvey, Hotel Management
Dear, Kellie Thank you for taking the time to leave feedback of your recent stay. We are glad you enjoyed your stay. We would like to apologize for the problems you encountered. I have sent emails to the proper managers for review. We would like to invite you back the next time you are visiting the area for a more improved impression of our hotel. Sincerely, Jodi Harvey Guest Service Champion
3 out of 5
by A verified traveler from Way north

My stay

Posted Apr 6, 2016
Hotel guests were noisy. Bottled Water was out in vending machines on 3,4 th floor the entire time. Left a cell phone accessory and called To have it mailed back. Haven't received a call yet.
Comment from Hotel Management
Apr 12, 2016 by jharvey@cpbuckscounty.com, Hotel Management
Thank you for taking the time to leave feedback of your recent stay. I do apologize for the noisy guests and the 3rd and 4th floor vending machines being out of bottled water. I will contact the proper manager to make them aware of your comments. I will be happy to look into your missing cell phone and will contact you. We would like to invite you back in the future for a more positive stay with us. Sincerely, Jodi Harvey Guest Service Champion
4 out of 5
by A verified traveler from sc

Nice hotel with a nicebarandcleanrooms.Only5floors

Posted Apr 3, 2016
Nice hotel with clean rooms and nice bar, has only 5 floors
Comment from Hotel Management
Apr 4, 2016 by jharvey@cpbuckscounty.com, Hotel Management
Dear, Suresh Thank you for taking the time to leave feedback of your recent stay. We are pleased you enjoyed your stay and everything was to your satisfactory. Just to let you know we have 6 floors. We would like to invite you back the next time you are visiting the area. Sincerely, Jodi Harvey Guest Service Champion