Ratings based on 1,459 Verified Reviews

3.2 out of 5
58% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Pembroke Pines

At almost $380 per night, what do you expect?

Posted May 13, 2017
I really needed a hotel closer to the Convention Center, so when I was selecting the hotel, even though the price was really high, I had stayed before at "this Inn" hotel 5 years ago, the Hampton Inn, not bad at all, which is half block from...Days Inn. At least, they allowed me to change rooms, from one with only one window, and a noisy air filter running all night long outside the room, rooms dont have closets, fridge is spacey, but then you are sacrificing space for more drawers (since you don't offer closets), showers and sinks need a real full detailed scrub, some parts look like bacteria is having a party. I know the total is the sum of different daily costs, but, $380 per night?
Comment from Hotel Management
May 16, 2017 by Guest Relations Manager , Hotel Management
Fernando, Your review is greatly appreciated, though it is very disappointing to learn of the impression we made with the state of our accommodations not being to your standards. Thank you for taking the time to share we are addressing the matters adequately. We hope you will return for a future stay to see how we are improving. Thank you again and best wishes.
3 out of 5
by A verified traveler from SC

Nice staff! Old rusty conditions!

Posted May 11, 2017
The staff was super and the room was clean. However, the ceiling was leaking in the bathroom and there was a lot of rust on the ceiling.
Comment from Hotel Management
May 11, 2017 by Guest Relations Manager , Hotel Management
Dear Guest, We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear of the bathrooms conditions. Thank you for bringing this to our attention, our maintenance staff is working to address this matter. We hope you will return for a future stay to see how we are improving.
3 out of 5
by A verified traveler

Posted May 10, 2017
Pros: Location
The hotel lived up to its own standard, I just usually stay at Courtyard / Hilton Garden Inn, but I added an extra night at the last minute and this was all that was left. This is no Courtyard, but very convenient to the convention center and downtown. I forgot how much I love nicer hotels.
Comment from Hotel Management
May 11, 2017 by Guest Relations Manager , Hotel Management
Dear Guest, Great to hear our location worked well for your plans to explore Downtown also being bear the Convention Center. We are happy to have met most of your needs and thank you for taking the time to share. Best wishes.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient close to the Reading Terminal Market

Posted May 9, 2017
Pros: location
Cons: Brighter light
Location: Reading Terminal Markert, China Town
Walkable distance to all major places of interest and good dining areas
Comment from Hotel Management
May 11, 2017 by Guest Relations Manager , Hotel Management
Dear Guest, Wonderful to have served you as a guest here with us at the Days Inn Philadelphia Convention Center. We are happy to hear our location near the Reading terminal market and China Town worked well for your plans. Thank you for your feedback regarding the lighting we are working to resolving this matter. Thank you again and we hope you will return for another stay soon.
2 out of 5
by A verified traveler

Will not be staying here again

Posted Apr 11, 2017
Pros: Walking distance to the downtown area, the front desk staff was friendly and helpful.
Cons: Hotel is old and needs renovated. Carpets are worn, stain on bed cover, thermostat did not control temperature of room
Location: Close to convention center, Reading Terminal Market, Chinatown
This is a tired, old hotel badly in need of renovations. While conveniently located, I will choose to stay at another hotel the next visit to Philadelphia. Hallways were filled with the smell of people smoking pot, rooms were small and crowded, breakfast area was not clean, stairwell was filthy.
Comment from Hotel Management
Apr 15, 2017 by Crystal, Hotel Management
Thank you for choosing to stay with us at the Days Inn Convention Center. We appreciate you for taking the time to complete the review and provide us with your feedback on your stay with us. We apologize if we were not able to meet your expectations in terms of modernize of the hotel. I hope that it did not deter you from enjoying the rest of your stay with us.Again thank you for staying with us.
2 out of 5
by A verified traveler

Small rooms, questionable surroundings

Posted Apr 7, 2017
Pros: I did not find bed bugs in my room.
Cons: The furniture in the waiting area, the down stairs sitting area and the rooms themselves were worn out and should be replaced.
Location: It was close to the Convention Center, just located on the dark side.
The hotel was located on the backside of the Convention Center and seemed safe enough in the day light, but questionable at night. The good part was an abundance of Police presence. The bad part was they coming in and out of the hotel. I couldn't tell if it was a raid, they were serving a warrant, or pursuing a suspect. I guess that's why the reservation was non-refundable in case you realized where it was located, the lack of parking, the need for furniture replacement...ect ect.
Comment from Hotel Management
Apr 9, 2017 by Guest Relations Manager, Hotel Management
Dear guest, It is very sad that we failed to meet your satisfaction following your stay here in our hotel. Please know that we value your business, and safety of our guests is on top of our priority. As such, at certain instances we welcome presence of authorities whenever there is/are reported unbecoming activities within our premise. We do have non-refundable policy just like any other hotels. I sincerely apologize for the inconvenience.
3 out of 5
by A verified traveler from reading pa

ok hotel

Posted Mar 30, 2017
Cons: new carpets posted where the discounted parking is on the website . it is noisy in the motel not soundproofed room
Location: across the street from the convention center. homeless mens shelter next door
this hotel has discounted parking at a lot but you dont find out which one till you get there. i was just there overnight . the room was comfortable and clean. the common areas are worn the staff was pleasant . the young man when i got there was very pleasant
Comment from Hotel Management
Mar 31, 2017 by crystal, Hotel Management
Thank you for choosing to stay with us at the Days Inn Convention Center. We appreciate you for taking the time to complete the review and provide us with your feedback on your stay. I apologize if we did not meet your expectations in terms of location. However I am please that our staff provided you with excellent sevices. We hope to see you again in the near future. Again thank you for staying with us.
3 out of 5
by A verified traveler

Convenient to downtown but not very nice

Posted Mar 30, 2017
Tiny rooms, rooms weren't cleaned because of staff call-ins, no on site parking, noisy, next door to homeless shelter.
Comment from Hotel Management
Mar 30, 2017 by Crystal, Hotel Management
Thank you for choosing to stay with us at the Days Inn Convention Center. Thank you for taking the time to complete the review and provide us with your feedback on your stay. We are sorry we were not able to meet your expectations in terms of your room not being cleaned in a timely manner and noise from building next to us. Please know that we are working hard to fix these issues you experienced. Thank you for letting us know. Again thank you for staying with us.
1 out of 5
by A verified traveler

Not very happy...

Posted Mar 28, 2017
Pros: It was close to the convention center.
I stay at Days Inn a lot because there are inexpensive and generally every where I travel. This was the worst hotel I have ever staying in. The lady that checked me in was polite. There were only two towels in our room which was booked for four. I lost one of my room keys and asked for a replacement, and I accidentally gave the wrong room number, they didn't ask for id or anything and I ended up in someone else's room. Also breakfast was terrible, I heard an employee tell another one, that he wasn't going to make breakfast, so no one ended up making breakfast that morning.
Comment from Hotel Management
Mar 31, 2017 by Crystal, Hotel Management
Thank you for choosing to stay with us at the Days Inn Convention Center. We appreciate the time you have taken to give us your thoughtful review. We apologize if we were not able to meet your expectations in terms of not enough amentities in your room as well as the security level from our front desk agent and the breakfast. Please know that we are working hard to correct these issues you have experienced. Thank you for letting us know. Again thank you for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very close to convention center and Chinatown.

Posted Mar 25, 2017
The price was excellent for the location. The front desk clerk was so friendly and informative. The only negative was getting our luggage from the parking garage to the hotel. Hotel offered to change our room after we determined the previous occupant had burned incense. Slight problem getting breakfast items refilled. Overall I was pleased.
Comment from Hotel Management
Mar 31, 2017 by Crystal, Hotel Management
Thank you for choosing to stay with us at the Days Inn Convention Center. We appreciate the time you have taken to give us your thoughtful review. We apologize if we were not able to meet your expectations in terms of parking. Please know that we are working hard to correct these issues you have experienced. Thank you for letting us know. Again thank you for staying with us.