Could use upgrades and some perks for travelers.
Posted Nov 8, 2016 on Hotels
Typical large chain hotel. Could use some upgrades. Could use cleaning staff who care about cleaning. At most turning over the room included making the bed and provided new towels and room supplies. The dust, cobwebs, and non vacuumed floors told another story. Shame really. Sometimes you can overlook lacking in other areas if the place was clean.
The staff was polite.
I'm not sure why free breakfast is not offered? A cookie at check in doesn't mean much if you cant even get a yogurt and coffee in the morning. Room service was late but what was delivered was typical of most hotel breakfasts. Again...paying a premium for what is normally free.
All in all it suited my needs for work travel. I would not seek out this establishment if I was vacationing for fun and my money wasn't being reimbursed...truth be told.
Comment from Hotel Management
Nov 10, 2016 by General Manager, Hotel Management
Thank you for staying with us. I am sorry you did not enjoy your stay with us. The issues you had in your room are not acceptable and we will work hard to correct those issues. I hope you will give us another chance to win your loyalty
Regional Director and General Manager