Ratings based on 3,584 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 23, 2017
Everything was great, excellent location, would stay there again!
4 out of 5
Recommended
for Everyone
by A verified traveler

convenient location

Posted May 20, 2017
Pros: clean, welcome warm cookies!
Location: extremely convenient and walkable to many places
booked the executive floor and it was convenient to have the executive lounge on the same floor
Comment from Hotel Management
May 22, 2017 by General Manager, Hotel Management
Thank you for visiting us in Philadelphia!
5 out of 5
by A verified traveler

Posted May 14, 2017
This is nice clean hotel room. Good locatian we were haapy stay at this hotel
Comment from Hotel Management
May 15, 2017 by General Manager, Hotel Management
Thank you for visiting us in Philadelphia!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Room was nice. The front desk clerk was real nice

Posted May 11, 2017
The staff was real nice. Specially the desk clerk. But had to call twice to get the towel rack fixed. The TV channel card was all wrong and worthless. Nice hotel. Miss the gift shop. The restaurant wasn't that good for the price.
Comment from Hotel Management
May 15, 2017 by General Manager, Hotel Management
Thank you for your feedback. The direction of the former gift shop space is still being determined since the third-party tenants who operated it retired. We hope that you'll return soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Central phillie

Posted May 8, 2017
Nice place to stay for weekend of site seeing, or visit to theater. Shopping near by as well. This area is a easy walk to all sites. Plus the cookies are good!
Comment from Hotel Management
May 8, 2017 by General Manager, Hotel Management
Thank you for visiting us in Philadelphia!
2 out of 5
by A verified traveler

Close to University of Pennsylvania Hospital

Posted May 6, 2017
My mother (a cancer patient) were attending a conference at the Perlman Center at HUP that was starting at 8 am on Friday morning. We are traveling at least 1.5hrs from NJ and didn't want to get up so early to drive in that morning and deal with all the traffic. So we decided to "bite the bullet", spend the money and enjoy a great night at a great hotel closer to the hospital. I searched the area and found your hotel, the price and location were great so I booked our room. The employee at the desk was very personable and helpful with checking us in. We went to our room and found what looked more like a 1 or 2-star hotel room NOT a room with the quality and standards known as being a Doubletree by Hilton room.
Comment from Hotel Management
May 8, 2017 by General Manager, Hotel Management
Thank you for your feedback. We'll be sure to address the issues you've pointed out in the guest room you occupied. Thank you for choosing Hilton Hotels, and safe travels.
4 out of 5
Recommended
for Families
by A verified traveler from Williamsposrt, PA

Posted May 2, 2017
Pros: The convenience to the opera and restaurants.
Cons: Not that I can think of.
Location: We go to the Opera a few times a year. Restaurants are very nice and close by.
Hotel is across the street from the opera. Very convenient. Easy access. Staff was very very nice. Especially a waiter by the name of Joseph. Very professional and very nice. We'll stay there the next time we go to the opera. Thank you J. F. R.
Comment from Hotel Management
May 8, 2017 by General Manager, Hotel Management
Thank you for visiting us in Philadelphia!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good

Posted May 1, 2017
The hotel waa adequate for my needs. Comfortable, plenty of room, clean.
Comment from Hotel Management
May 2, 2017 by General Manager, Hotel Management
Thank you for visiting us in Philadelphia!
5 out of 5
Recommended
for Everyone
by A verified traveler from Athens Pa

Enjoyed the stay very much

Posted Apr 24, 2017
Pros: The view we had was great along with the chairs and bed being very comfortable.
Cons: Maybe a microwave in room
Location: Close to numerous things to do
Staff very nice and helpful, room very nice and great view! Nice hotel.
Comment from Hotel Management
Apr 24, 2017 by General Manager, Hotel Management
Thank you for visiting us in Philadelphia!
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful downtown location

Posted Apr 22, 2017
The hotel is convenient to everything in Philadelphia. On the main street but still quiet inside! The room was very spacious and clean. The hotel should try to clone Dametrius, he was spectacular! He went out of his way to be helpful and pleasant. Very professional.
Comment from Hotel Management
Apr 23, 2017 by General Manager, Hotel Management
Thank you for visiting us in Philadelphia! We'll be sure to share your kind words with Demetrius.