Posted Oct 11, 2016
The hotel was okay as far as appearance. It could use some updating but overall the room was fine. I did have an issue with my room selection when I arrived. I had booked a double room but was placed in a suite with a King. When I informed the front desk staff that my room was not correct, she stated that all double rooms were sold out and asked if I could make it work since the room came with a pull out sofa. When I insisted that I needed a double and produced my confirmation stating such, she found me a room. I also had an incident in the room where the heating/air cabinet door fell off one morning. Luckily no one was near the area when it fell off but it could have very well injured someone or caused severe injuries to a child. The breakfast was by far the best part of my stay. They had a very good selection on the bar and a great selection as well in the cooked to order bar.
Comment from Hotel Management
Oct 18, 2016 by Germaine, Hotel Management
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.