This Embassy hotel is old and needs renovation .The management in the hotel is not good as our room was not cleaned when we were staying for two nights in this hotel. We left for touring at 10 am and came back to our hotel at around 7pm and our room was not cleaned at all and when we asked whether there will be anyone cleaning our room ,then they apologize and offer to clean soon but we were so tired from our walking that we told them to bring fresh towels as we do not want to leave our room .I feel that it is the management fault that they did not check which rooms needs to clean and tell their staffs to do so.The only good thing about this hotel is that there have free breakfast and manager's reception and we were walking distance to the Liberty bell and Constitution center and the room have a spacious living room where the sofabed was and there was two TVs and a large kitchenette with microwave and a sink.Will recommend to friends for one night stay only.
Comment from Hotel Management
Mar 21, 2017 by DOR, Hotel Management
Thank you for staying with us and for your valuable feedback. We are glad you were able to enjoy our complimentary breakfast and the evening reception, as well as our fabulous location. Please accept our apologies for the inconvenience you experienced with your room not being serviced. I am very surprised to read this, and we are sharing your comments with our housekeeping management team so corrections can be made immediately. I hope you can give us another opportunity to show you that we are working hard to make sure all of our guests have a pleasant stay. We would love to welcome you back to Philadelphia in the future.