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Beautiful property. Great breakfast.
I didn't understand why maid tidied up the sitting area and bathroom, emptied the trash in the bedroom, but left the bed unmade.
This hotel was extremely nice for the price! The room was beautiful and very clean, and the bed was hands down the most comfortable hotel bed I’ve ever slept in. Only down side is the pool was not heated so I was not able to enjoy that, as the water was ice cold. Nonetheless, I will definitely stay here again!
I loved my stay at embassy suite. It was great. We had everything we needed, and the suite was a very good size . Breakfast was very decent . I recommend.
The hotel has a nice modern look & feel and I liked that there were several spacious common areas for team gathering and socializing. I had very little interaction with staff but when I did, they were friendly. However, my room was not clean. Surfaces were dusty. Hair on bathroom floor and sink. Shower curtain moldy. Our bedroom door was busted and wouldn’t shut all the way. Our toilet ran the entire time we were there. I was charged an additional $50 deposit for “incidentals” on a room that clearly already had several incidents prior to my arrival.
Steffi
Stayed 1 night in Mar 2024
6/10 Okay
Nate
Traveled with family and small children, Traveled with group
Overall the hotel was great however they did forget to mention that they had free happy hour.
Nate
Stayed 1 night in Mar 2024
10/10 Excellent
Krista
Traveled with pets
Mar 1, 2024
Liked: Staff & service
Disliked: Cleanliness
The front staff was friendly, as usual. I love that the hotel is dog friendly, but when we arrived in our room there was a brownish orange stain on the carpet… not good. And there are a ton of 9 year olds here for some hockey convention… super loud in the lobby. But the rooms are surprisingly quiet.
Carpets stained in room rooms need minor repairs that aren’t getting addressed. Ordered room service didn’t get all the food we ordered bar and grill food wasn’t that good nothing like it was talked up to be by front desk staff.
Traveled with family and small children, Traveled with partner, Traveled with family
Dec 9, 2023
Disliked: Staff & service
Property definitely had great potential and/or was very nice, but there was lack of basic maintenance around the hotel and in our room. Our employee at check in had zero enthusiasm and provided us zero information on our room, the hotel, or any other pertinent information.
Staff is super friendly and always available. I got in close to 1am and everyone was very attentive and welcoming. Room was good. Facility was very clean and orderly. I felt safe to be there.
Excellent breakfast, cooked to order omelets. Clean, quiet and spacious rooms. Love the bedroom has a seperate door to block noose and lights from the living room.
Staff was very nice, polite.
Close to King of Prussia mall.
Thank you
We have stayed at this hotel a few times now, as it is close to family. We enjoy the spacious rooms and the trails nearby. I do have to say that this time we had a terrible experience with one employee. He was very rude and nasty when I called with a question ahead of time and he hung up on me. His attitude and actions were totally unacceptable and made me consider changing my reservation. That being said, there was a female employee upon check in and check out who was super nice.
Lobby was well-kept. The rooms on the other hand were shabby at best. Wallpaper and paint were peeling. Windows didn’t fully seal which caused a constant whistling when the wind blew. Shower pressure was non-existent. Sink was partially clogged.
Love this hotel. Very nice and clean place. Everyone working there were very nice and considerate . I enjoyed the bar area and very large lounge area. They offered snacks and free alcohol drinks in the evening for two hours and pretty big breakfast spread in the morning .The pancakes and waffles are the only complaint but still they free. Just didn't like the taste but there were many options. Room was very nice and clean. Confortable ...A+++ ..
Will be coming back each year now whenever Monster Mania Con is in town! Only bone to pick is I'm not sure what was going on with the swimming pool. I was hoping it was working and heated??
Friendly staff, very clean property, loved the layout of my suite! The food at the restaurant was great and the breakfast was nice too (you can’t go wrong with an omelet station!). The only thing I would suggest is putting another adjustable bench or two in the gym area. This was still a fantastic hotel and I would definitely stay here again!