Room, 1 King Bed with Sofa bed | Living area | 27-inch flat-screen TV with cable channels, TV

Reviews of Fairfield Inn by Marriott Philadelphia Airport

2.5 out of 5
Fairfield Inn by Marriott Philadelphia Airport
8800 Bartram Ave, Philadelphia, PA

Reviews

8.0

Very Good

Rating 10 - Excellent. 460 out of 1009 reviews" "
Rating 8 - Good. 277 out of 1009 reviews" "
Rating 6 - Okay. 137 out of 1009 reviews" "
Rating 4 - Poor. 62 out of 1009 reviews" "
Rating 2 - Terrible. 73 out of 1009 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janiah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really cool
Stayed 1 night in Apr 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice. Breakfast was very good with numerous options. They resolved an issue we had with billing. Would stay here again.
Stayed 1 night in Mar 2024
Response from jr on Apr 16, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Lorri

Liked: Cleanliness, staff & service, property conditions & facilities
Staff went out of his way to find my extra room that was under my friends name not mine
Stayed 1 night in Apr 2024
Response from jr on Apr 16, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The airport area is always a bit shabby.
Stayed 3 nights in Apr 2024
Response from jr on Apr 16, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

syiashia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff and clean facilities
Stayed 1 night in Apr 2024
Response from jr on Apr 16, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Drove pretty far. Tons of Friday traffic so arrived at 3pm, little early for 4pm check-in. No rooms were available . Had appointments from 4 til 11 so had to repack and come back near midnight. Would have liked to checkin but understood.Front desk super at midnight.
Stayed 1 night in Apr 2024

2/10 Terrible

Jianmei

Stayed 1 night in Apr 2024
Response from jr on Apr 13, 2024
We recognize your time is valuable and appreciate the feedback you have provided.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the our leadership team. We will work to improve our arrival experience and do our best to prevent unpleasant stays from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Good

Kailing

Traveled with group, Traveled with family
nice day and happy good trip
Stayed 1 night in Apr 2024
Response from jr on Apr 13, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Melissa, Snow Camp

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from jr on Apr 11, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I left my brush at home and when i went downstairs to ask if they had a comb or brush that i could get or buy.Jamal said he would look for me. I went and sat down and got some coffee. Jamal came over to me and offered his personal comb that was still in a package. He said he looked upstairs and under the counter. He went out of his way and i appreciated it.
Stayed 3 nights in Apr 2024
Response from jr on Apr 11, 2024
Dear Valued Customer,I am proud a member of our staff was able to go above and beyond for you. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Arthur, Norfolk

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,quiet, nice breakfast options in mornings and easy to get around to the city from there
Stayed 3 nights in Apr 2024
Response from jr on Apr 11, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

6/10 Okay

Justin

Disliked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from jr on Apr 11, 2024
We recognize your time is valuable and appreciate the feedback you have provided.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the our leadership team. We will work to improve our arrival experience and do our best to prevent unpleasant stays from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was terrible
Stayed 4 nights in Apr 2024
Response from jr on Apr 7, 2024
We recognize your time is valuable and appreciate the feedback you have provided.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with our leadership team. We will work to improve our arrival experience and do our best to prevent unpleasant stays from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

6/10 Okay

Brandi

It was okay.
Stayed 1 night in Mar 2024
Response from Jamal on Apr 2, 2024
We recognize your time is valuable and appreciate the feedback you have provided.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with our leadership team. We will work to improve our arrival experience to prevent unpleasant stays from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Amadu

Stayed 1 night in Jan 2024
Response from j on Apr 2, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Johnnie B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant environment
Stayed 2 nights in Mar 2024
Response from j on Apr 2, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from jr on Apr 7, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Bertha, Midland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property itself is nice as is the complimentary breakfast buffet, however dining options in the area are extremely limited.
Stayed 4 nights in Mar 2024
Response from j on Apr 2, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Thaddaeus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from j on Apr 2, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eveything was very good except the lack of a shuttle service to/from the airport. Taxis charge $25 and Uber X about $18 or more. This really needs to be fixed.
Stayed 1 night in Mar 2024
Response from jr on Apr 7, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We do apologize about not having airport transportation.We hope to welcome you again soon.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff attentiveness and service.
Stayed 1 night in Mar 2024
Response from j on Apr 2, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from j on Apr 2, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Jacob, Pointe Claire

Stayed 1 night in Mar 2024
Response from j on Apr 2, 2024
We recognize your time is valuable and appreciate the feedback you have provided.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with our leadership team. We will work to improve our arrival experience to prevent unpleasant stays from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Designed well. Quiet heating
Stayed 1 night in Mar 2024
Response from Jamal on Mar 23, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jamal on Mar 23, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly room was clean I enjoyed my stay
Stayed 2 nights in Mar 2024
Response from jr on Apr 11, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Moad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jamal on Mar 23, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Rod

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024
Response from Jamal on Mar 17, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

8/10 Good

Erika

Stayed 1 night in Mar 2024
Response from jr on Apr 7, 2024
We recognize your time is valuable and appreciate the feedback you have provided.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with our leadership team. We will work to improve our arrival experience and do our best to prevent unpleasant stays from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient to airport if you have a car.
Stayed 1 night in Mar 2024
Response from Jamal on Mar 17, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Brittany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immediately felt welcome and at home due to the extremely nice and polite staff!! Coming from a "crumb on a map" city to a big city like Philadelphia, our nerves were a little on edge from the drive alone but all of that melted away when we were greeted with the friendly faces at the checkin desk. The hotel was clean, quiet, and cozy. The breakfast was always fully stocked (and delicious). Also not located on a busy street and has its own parking lot. Easy access to 76 and 95 to easily scoot around town. We will be returning to Philly more often and will absolutely stay no where else except the Fairfield Inn by Marriott Philadelphia Airport.
Stayed 2 nights in Mar 2024
Response from Jamal on Mar 17, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

JAQUISHA VONSHAE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Jamal on Mar 9, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 Terrible

HARILAL

Stayed 1 night in Feb 2024
Response from Jamal on Mar 23, 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience you had here at the Fairfield Inn is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent unpleasant stays from occurring in the future.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jamal on Mar 3, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of sharing the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Perry

Liked: Cleanliness, staff & service
Pleasant hotel near Philadelphia Airport-
Stayed 1 night in Feb 2024
Response from Jamal on Mar 3, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of sharing the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 Okay

Megan

Traveled with family
Liked: Cleanliness, staff & service
Overall it was fine. What I missed was there was no shuttle per se to the airport. They will call you a Lyft. That worked fine at the beginning of our trip but on the tail end at 10 pm not as well.
Stayed 1 night in Feb 2024
Response from Jamal on Mar 3, 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience of your stay is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Good

Kejon

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Jamal on Feb 23, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your recent experience here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

6/10 Okay

Shelby

Traveled with partner
Liked: Staff & service
I was disappointed in this hotel. We were given a handicap room which at first we didn’t mind until we realized the shower situation. The bathroom was very gross and the shower seat in the shower was moldy and stained. The shower head holder was detachable for handicap use but didn’t really accommodate someone who was not going to sit while showering. The holder was broken so the shower head fell during the shower several times. Also since this was a roll in shower accessible, the curtain did not go to the floor and the shower head faced the bathroom therefore soaking the entire bathroom even with the curtain closed. Which is probably why the bathroom was so gross due to the constant flood being caused in the bathroom. Very poor design for a shower. Also, rooms do not come with a microwave even tho it list that it does, walls are very thin especially in rooms with joining rooms. Lastly, you do have to pay to park and they do a $150 fee for incidentals. Just an fyi to consider this into the cost of the hotel if you are between two and going here for lower cost. Other than that, bed was comfortable and shades on the window blocked out all light. Despite being near the airport and train tracks, it was a very quiet location.
Stayed 2 nights in Feb 2024
Response from Jamal on Feb 23, 2024
Dear Valued Guest,We recognize your time is valuable and appreciate the feedback you have provided.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the our leadership team. We will work to improve our arrival experience and do our best to prevent any unpleasant stays from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jamal on Feb 19, 2024
Dear Valued Customer,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jamal on Feb 19, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your experience here at the Fairfield Inn. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

TARAS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jamal on Feb 23, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your recent experience here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

6/10 Okay

Sidney, Broad Run

Traveled with family and small children
Disliked: Cleanliness
It was for one night so for convenience to airport ok.
Stayed 1 night in Dec 2023
Response from Jamal on Feb 19, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your experience here at the Fairfield Inn. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Dec 2023
Response from Jamal on Feb 23, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your recent experience here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jamal on Feb 23, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your recent experience here at the Fairfield Inn.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jamal on Feb 19, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your experience here at the Fairfield Inn. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Gloria Simmons

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and convenient to various locations including the airport
Stayed 1 night in Jan 2024
Response from Jamal on Feb 19, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your experience here at the Fairfield Inn. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.

6/10 Okay

Ellie

Traveled with group
Liked: Staff & service
Disliked: Amenities
Carpet smelled bad, sheets were dirty, mold in bathroom, no usb outlets, TV kept going in and out. Staff were very friendly and helpful.
Stayed 1 night in Jan 2024
Response from Jamal on Feb 19, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your experience here at the Fairfield Inn. We do apologize for any issues you may have had during your stay. Once again, I appreciate you taking the time to share your feedback.

6/10 Okay

David

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Jamal on Feb 19, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your experience here at the Fairfield Inn. We do apologize for any issues you may have had during your stay. Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jamal on Feb 19, 2024
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your experience here at the Fairfield Inn. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.