Ratings based on 1,411 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Couldn't have picked a better hotel

Posted Sep 12, 2016
Pros: Great location on the waterfront. The park next to the hotel was great. Staff was very nice. Rooms were just like the photos. We had an amazing view.
Cons: The beds could be updated and a little more comfy. Loved everything else.
Location: The hotel is close to all the historic sights, and right on the water, close to the ferry to NJ, which we used to get to and from the concert.
We visited Philly for a concert at the BB&T Pavilion in NJ. We had a great time. Not only were we in the best place for the concert, but close walking distance to Old Town historic sites. I really liked the city, history, and people, and would love to go back and spend more time exploring.
Comment from Hotel Management
Sep 13, 2016 by HotelMgmt, Hotel Management
Thank you for joining us for your visit to Philly. We are glad you enjoyed our location as well as our amazing waterfront views. Your suggestions will be shared with our management team as we value our guests’ feedback. We hope to see you again at the Hilton Philadelphia at Penn’s Landing.
5 out of 5
by A verified traveler from philadelphia,pa

Relaxing stay

Posted Sep 12, 2016
Excellent experience. The staff was helpful on my questions about the area sight seeing. They were helpful with my other questions.
Comment from Hotel Management
Sep 13, 2016 by HotelMgmt, Hotel Management
We want our guests to make the most of their time in Philly and our team loves to share their knowledge of area attractions! Thank you for letting us know you valued our efforts as well as our relaxing accommodations at the Hilton Philadelphia at Penn’s Landing. We hope you have a chance to come again.
5 out of 5
by A verified traveler

Adele Concert

Posted Sep 11, 2016
Our stay was amazing! Staff was friendly and knowledgeable. The rooms were clean and beautiful. The view was gorgeous! I would stay again and recommend to anyone.
Comment from Hotel Management
Sep 12, 2016 by HotelMgmt, Hotel Management
Thank you for sharing your amazing stay with us at the Hilton Philadelphia at Penn’s Landing. It is great to know you valued our fresh, well-appointed accommodations and our stunning waterfront views. Your feedback and recommendation mean so much. It would be our pleasure to welcome you again.
5 out of 5
by A verified traveler from NE PA

Close To Concert Venue

Posted Sep 10, 2016
Pros: Clean, modern and personable.
Cons: Drink prices at bar.
Location: Many of family sights nearby (in season). Near BB&T pavilion for concerts.
Needing a hotel near the BBT Pavilion, the Hilton was the best choice, with ferry service nearby.
Comment from Hotel Management
Sep 12, 2016 by HotelMgmt, Hotel Management
The Hilton Philadelphia at Penn’s Landing is the perfect choice when visiting the area for concerts. We are glad you enjoyed our proximity to the Riverlink Ferry as well as our fresh, updated spaces. Whatever the season, there are a variety of attractions right outside our doors! Thank you.
2 out of 5
by A verified traveler

Posted Sep 4, 2016
The worst experience in my life!! I can't imagine a HiltonHonor member would be treated this way!! The first and last time in this hotel!!
Comment from Hotel Management
Sep 6, 2016 by HotelMgmt, Hotel Management
Your feedback brings us great concern and we wish we knew more of your encounter so we could help. We want to ensure that all of our valued guests have the best experience possible at our hotel. Thank you.
5 out of 5
by A verified traveler from wisconsin

Hotel within walking distance of historic sites

Posted Aug 30, 2016
Pros: Clean. Good bar and dining room. Helpful staff. Fast elevators!
Hotel on waterfront with lots of activities and easy walk to historic sits.
Comment from Hotel Management
Aug 31, 2016 by HotelMgmt, Hotel Management
From the historic district to the waterfront, our location is perfect for all visits to the area! Thank you for your feedback and letting us know you valued our associates’ service as well as our new Keating’s Hook & Anchor Restaurant. We hope you will return again soon to the Hilton Philadelphia at Penn’s Landing.
5 out of 5
by A verified traveler from Buffalo NY

Great Hotel!!

Posted Aug 30, 2016
We stay every visit to Philly!,Great place,great view,great price!!
Comment from Hotel Management
Aug 31, 2016 by HotelMgmt, Hotel Management
We love knowing you come to stay with us every time in you in Philly! At the Hilton Philadelphia at Penn’s Landing, our guests mean so much to us and we always strive to offer great value to accompany our great waterfront setting. We look forward to your next trip. Thank you.
2 out of 5
by A verified traveler from NYC

Not going back

Posted Aug 29, 2016
Hotel charged my card for 2 rooms,when I only checked into one. They said I had made 2 reservations with a 3rd party. Wouldnt refund 2nd room that i didnt need. Charged my card before I could even straighten out the confusion.Never going back to this place. Rude staff. Mediocre rooms.
Comment from Hotel Management
Aug 31, 2016 by HotelMgmt, Hotel Management
Your experience is of great concern to us. Please know while we can’t speak for third-party booking sites, our team should always do all they can to help and we truly regret any confusion. It is our hope that the matter was resolved for you through the organization through which your booking was made. Thank you.
3 out of 5
by A verified traveler from Caen

Bien placé vue agréable sur le waterfront.

Posted Aug 25, 2016
Personnel et chambre dans la normalité pour le standing de l'hôtel. Par contre on aurait pu se croire avec nos voisins de chambre lorsqu'ils utilisaient leur salle de bain...
5 out of 5
by A verified traveler

Great views

Posted Aug 17, 2016
Love the view and comfy beds. Room was ready early. I like that! Beautiful area!
Comment from Hotel Management
Aug 18, 2016 by Hotel Management, Hotel Management
Being able to enjoy an early check in can be such a treat! We are glad you enjoyed your stay with us at the Hilton Philadelphia at Penn’s Landing. The waterfront area has some amazing views and guests can enjoy them all right from our property. We hope to see you again.