Ratings based on 1,541 Verified Reviews

4.3 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Ridgeley, WV

Awesome View from my Window!!

Posted Mar 20, 2017
I give this Hilton a 5+ on safety. That was a big worry I had when traveling to Philly. The views, and hotel location were perfect. The hotel staff were very polite and helpful. The bed in my room was very comfortable. The only disappointment was the high cost of room service. Although, the food was great! I will definitely stay here again!
Comment from Hotel Management
Mar 21, 2017 by HotelMgmt, Hotel Management
How nice to read that you had a positive experience with us during your recent stay at our hotel. We appreciate your remarks regarding our staff, and will certainly share these compliments with them. Please join us again at Hilton Philadelphia at Penn’s Landing next time you are in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Very great, warm staff

Posted Mar 13, 2017
I just came back from Philly and was happy with the location near many restaurants near the city. The staff that really supported and suggested places to go and explore were Antoinette and Jackie behind the bar. Also the front desk staff and guys at the door were very welcoming and nice. I will go back to the hotel as long as staff is still there. Keep up the good work. In order to be in customer service, you have to have a warm, friendly and open personality. Thank you again.
Comment from Hotel Management
Mar 13, 2017 by HotelMgmt, Hotel Management
We are delighted that with each visit we have been able to provide a consistent level of comfort and service. Your gracious praise of our staff members is appreciated and will be shared with all here. We look forward to welcoming you back again to Hilton Philadelphia at Penn’s Landing. Thank you!
2 out of 5
by A verified traveler

Posted Mar 6, 2017
The bed sagged in the middle, the restaurants service was terrible.
Comment from Hotel Management
Mar 8, 2017 by HotelMgmt, Hotel Management
It is always our hope that our guests enjoy all facets of their visit with us and it is deeply disappointing to learn that you were unhappy with aspects of your stay. Your feedback is welcomed, and will be shared with our team. We hope you will consider a future stay with us. Thank you.
1 out of 5
by A verified traveler

It was so noisy that we left a day earlier.

Posted Feb 24, 2017
The hotel is right on the highway with trucks going by all night. If you are not a heavy sleeper I would not recommend this hotel.
Comment from Hotel Management
Feb 27, 2017 by HotelMgmt, Hotel Management
We regret to learn of your experience. We recommend our light sleepers take advantage of the Riverview side of the hotel where noise is minimal and the views are breathtaking. We hope you’ll allow us another chance to provide you with a visit that reflects the standards of the Hilton brand.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great Waterfront Hotel!

Posted Feb 22, 2017
Pros: EVERYTHING!!! The hotel is beautiful...the staff friendly and helpful.....the restaurant had delicious food....our room was clean and comfortable!!!
Cons: Perhaps the restaurant could be less expensive.....
Location: GREAT location....right on the Delaware River....breathtaking views....walking distance to all!!!
A perfect President's Weekend in the vibrant city of Independence and Liberty!!! Our stay was wonderful from the greetings by the Lobby staff when we checked in to our goodbyes when we left. The hotel is clean, modern and bustling with friendly and accommodating staff! It is wonderful to have a restaurant and bar on site - delicious food too! Our room was clean, comfortable and filled with amenities. The coffeemaker in our room made the BEST coffee I have ever had in a hotel stay!!! A pool and a 24 hr gym in the hotel added to the enjoyment of our weekend. Breathtaking views of Philadelphia from our hotel room.....can't wait to go back!!!!
Comment from Hotel Management
Feb 23, 2017 by HotelMgmt, Hotel Management
Your review makes us smile. We were delighted that you enjoyed your recent stay, as well as our unique location in Philadelphia. Our team enjoys what they do and your sincere appreciation is valued. It will be a pleasure to welcome you back to Hilton Philadelphia at Penn’s Landing again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Superb .FANTASTIC TIME..!!!

Posted Feb 20, 2017
Very friendly staff,place to stay....walking distance to Historical area and nice taverns...shuttle...parking...FANTASTIC TIME..!!!!
Comment from Hotel Management
Feb 21, 2017 by HotelMgmt, Hotel Management
Thank you so much for your review of your recent stay. We are pleased that you were able to enjoy our excellent location and comfortable accommodations. Your comments are welcomed and will be appreciated by our staff. We hope to see you again at Hilton Philadelphia at Penn’s Landing.
5 out of 5
Recommended
for Everyone
by A verified traveler

Gorgeous view of the river.

Posted Feb 15, 2017
Hotel was perfect, weather wasn't, so we hung out at the hotel for a day!
Comment from Hotel Management
Feb 17, 2017 by HotelMgmt, Hotel Management
We are thrilled to read that you received five-star service throughout your stay. Thank you for sharing your impressions of your visit, as we are glad that you enjoyed our unique location with breathtaking views of the city. We hope to see you soon at Hilton Philadelphia at Penn’s Landing!
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Convenient Location in the City

Posted Feb 13, 2017
Pros: We love how close it is to the Blue Cross River Rink and walking distance to Olde City and South Street.
Cons: I am VERY nit picky about cleanliness and wish under the sink (the shelves) was dusted. Oddly distant from the parking garage to the hotel desk.
Location: We walked to Olde City and South Street. We LOVED eating at Khyber Pass Pub. Just a great (and safe) area to walk around with or without kids.
We were very pleased that our package included one free parking pass. The view of the Ben Franklin Bridge was terrific. The beds were comfortable and the staff was friendly. Very quiet setting.
Comment from Hotel Management
Feb 13, 2017 by HotelMgmt, Hotel Management
Thank you for your review. While we're thrilled to read that you were impressed with many aspects of your visit, we regret we fell short of ensuring your complete satisfaction. Your feedback is appreciated and will be shared. We hope to welcome you back to Hilton Philadelphia at Penn’s Landing!
5 out of 5
Recommended
for Everyone
by A verified traveler from State College

Great Hotel, Great Location

Posted Feb 10, 2017
Pros: Staff was very friendly, room was very large and had a great view.
Cons: There will always be the need for small, cosmetic improvements, but other than that nothing.
Location: Alongside Penns Landing and next to Old City. There are plenty of bars, restaurants, historic sites etc.
Being a small-town guy, I don't venture to cities too often. I was traveling to Philadelphia for a concert, and was a little weary about where I was going to be. This section of the city is, although busy, very easy to navigate and there are plenty of friendly people. The hotel was in a great location within walking distance to most places and had a great view of the Delaware River/Camden, NJ.
Comment from Hotel Management
Feb 13, 2017 by HotelMgmt, Hotel Management
Your review of Hilton Philadelphia at Penn’s Landing and our staff is appreciated. We are delighted that you were able to enjoy so much while here. Your feedback is truly valued as it helps us to further improve upon our guests' experiences. It would be our pleasure to welcome you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel Wtaerfront views

Posted Feb 6, 2017
Our room had an amazing view of the River and the hotel was within walking distance of many great restaurants bars and events. We really enjoyed our stay!
Comment from Hotel Management
Feb 7, 2017 by HotelMgmt, Hotel Management
Thank you for your high marks on our hotel! It is fantastic to learn that you had such a wonderful experience with us, taking in the beautiful river views from your guest room, and exploring the city as well. We look forward to your next stay here at Hilton Philadelphia at Penn’s Landing.