Ratings based on 1,347 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
84% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from MD

Nice hotel in Philadelphia

Posted Dec 1, 2016
I chose this hotel because it included in its price both breakfast and parking. I chose well. It was a short visit to the city so I didn't want to pay a lot more for those two items. The way to the city center took 15 minutes so no problem.
Comment from Hotel Management
Dec 4, 2016 by Guest Relations Manager , Hotel Management
Mnieto, We are so happy to hear we met your expectations and you enjoyed the amenities. Also great to hear our location near the city center worked well for your plans. Thank you for sharing your experience and please come again.
1 out of 5
by A verified traveler from US

Blood on the sheet

Posted Dec 1, 2016
Checked in fine front desk was nice went in got into bed and the one bed had dried blood on the sheets. Called they sent up security for us a room across the hall and all that happened was head of housekeeping apologized.. that's it. Rest of staff was rude
Comment from Hotel Management
Dec 4, 2016 by Guest Relations Manager , Hotel Management
Matt, Sorry for the inconvenience that you experienced in your first room. We are happy to hear the staff were quick to move you to a new room and that our head of housekeeping apologized for the unusual mistake. We appreciate the time you took to share and apologize our efforts to resolve this matter still did not meet your needs. Thank you again and well wishes.
4 out of 5
by A verified traveler from US

Good Location

Posted Nov 26, 2016
Pros: The location was good because it is away from being in the middle of everything but just a really short drive to get anywhere. Parking excellent.
Cons: The wi-fi was not good and my phone wouldn't work with it most of the time.
The hotel was room was clean and staff was nice.
Comment from Hotel Management
Nov 29, 2016 by Guest Relations Manager , Hotel Management
Gina, Happy to hear from you and learn our cleanliness, accommodations and services met your needs. We apologize for the inconvenience with the WiFi not working well with your phone during your time here. We hope our great location and services will bring you back for another stay.
5 out of 5
by A verified traveler

Close to south phila fun

Posted Nov 21, 2016
Very nice. Easy to get to all points the next morning.
Comment from Hotel Management
Nov 29, 2016 by Guest Relations Manager , Hotel Management
Dear Guest, Wonderful to hear our location was convenient for your planned activities around the area. Thank you for sharing we are elated to learn we met your expectations and you enjoyed your stay. Come back soon.
5 out of 5
by A verified traveler from phila

clean

Posted Nov 17, 2016
Pros: The room was clean
Location: Sportbar so you eat and have drinks
The staff was friendly. Room was nice quiet and clean, It was real peaceful.
Comment from Hotel Management
Nov 29, 2016 by Guest Relations Manager , Hotel Management
G, Thank you for taking the time to write this review and share your high rating. Glad to learn the rooms comfort and cleanliness met your expectations and the near by sports bar and dining worked well for your needs. We hope you will return for another peaceful experience with us.
1 out of 5
by A verified traveler from US

Filthy, bathroom sink clogged.

Posted Nov 6, 2016
Pros: It was close to the wellsfargo building. Nothing else
Cons: Filthy, amenities not available. Very uncomfortable. Stinks
Location: Whatever you want it's close to everything
Comment from Hotel Management
Nov 15, 2016 by Guest Relations Manager, Hotel Management
Dear Kristen, I regret that you were not very pleased with your stay at our hotel. Your feedback on the condition of clean in our property is truly concerning, I escalated your review for evaluation. I assure you that this is addressed accordingly. We hope to see you again soon. Kind regards
2 out of 5
by A verified traveler

Terrible Hotel

Posted Oct 6, 2016
Pros: Well, I had a place to stay.
Cons: Overpriced. Incompetent and unfriendly staff. Terrible food in the restaurant. Hotel was very loud. Airport shuttle was "not running" at 11am.
Location: N/A
Well, let's see. I try to be fair, but I am struggling with this one. So let me start with the good. I was dry, had a bed and a place to sleep. That is the good. Aside from that, this hotel is horrible. And overpriced. Food was horrible in the restaurant, staff was not friendly and was incompetent on multiple levels, hotel was loud, airport shuttle was "not running" at 11am on a Friday. I don't believe I will ever stay at a Holiday Inn again.
Comment from Hotel Management
Nov 7, 2016 by Guest Relations Manager, Hotel Management
Dear guest, Thank you for staying here in our hotel. We welcome candid feedback from our guests as it help us identify areas we need to improve to serve our guests better. We will do our best to make your next visit a better experience. Kind regards
5 out of 5
by A verified traveler from New Jersey

Walking distance to all Philly stadiums

Posted Oct 5, 2016
Hotel desk was friendly, room was clean and comfortable. Actually had to ask cleaning woman for more shampoo and she was extremely nice. The stadiums are about 10 minute walking distance, so if you want to park and walk it is very easy to do. And there also is a sports bar in the hotel if your game ends early.
Comment from Hotel Management
Nov 7, 2016 by Guest Relations Manager, Hotel Management
Dear Debbie, I am so happy to learn that you enjoyed our service and accommodations. Thank you for calling the attention of our staff to provide you additional supplies that you need. Thank you for taking note that they were attentive to you. We hope to have the opportunity to serve youa gain. Kind regards.
3 out of 5
by A verified traveler from Richmond

More about location than accommodation

Posted Oct 5, 2016
Location: Near the major stadiums in the area.
We paid over 300/night because of the location being near the event we were attending. This is not a 300/night hotel so it's definitely about the location. The walls are super thin. The socket was hanging off the wall like a serious hazard if you have children. The room had a slight moisture in the air and around the bedding scent making it a bit uncomfortable.
Comment from Hotel Management
Nov 7, 2016 by Guest Relations Manager, Hotel Management
Dear Christina, we will verify your stay with us to check on the room that you stayed in. Please know that we value your business, and your concerns will be taken seriously. I do apologize for the inconvenience you experience.
3 out of 5
by A verified traveler from Montreal

rien autour

Posted Oct 2, 2016
Pros: rien
Cons: confort, bain propre, plus de choses pratique dans le dépaneur de l`hotel
Location: Absolument rien à faire au alentour sauf aller au stade
le seul point positif: près du Stadiium et les employés du restaurant sont très gentilles.
Comment from Hotel Management
Nov 11, 2016 by Guest Relations Manager, Hotel Management
Dear Michelle, It is sad that we failed to meet your expectations and you were displeased with your experience with us. We will do our best to make your next visit a better experience. Kind regards. Nous espérons néanmoins que cela vous aidera dans vos recherches. Original en anglais Language Weaver Notez cette traduction: Merci pour votre évaluation Mauvaise Bonne Nous ferons de notre mieux pour rendre votre prochaine visite une meilleure expérience. Cordialement.