Ratings based on 1,392 Verified Reviews

4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore, MD

Posted Jan 28, 2017
Chic and beautiful! Fantastically located in historic district of Philly. Nothing but good things to say about this hotel.
Comment from Hotel Management
Feb 22, 2017 by James, Hotel Management
Thank you for staying with us here at the Hotel Monaco. We are chic group of people! Our lifestyle and location are like no other. We hope you will join us again soon. Cheers, James.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, PA

Great staff, personalized service

Posted Jan 25, 2017
I stayed at the Kimpton Hotel Monaco Philadelphia as a staycation for my birthday. I did not mention on my reservation that it was my birthday, but did so briefly at check-in. When I came back to my room later that night, there was a personalized note from the front desk staff, as well as desserts and some other goodies. It was so sweet I couldn't believe it. The hotel and rooms are beautiful and unique, and there are great services such as a daily reception in the morning with coffee and in the evening with wine and seasonal drinks. All requests to the staff are met quickly and with such kindness. I would absolutely stay here again.
Comment from Hotel Management
Feb 22, 2017 by James, Hotel Management
Julia, thank you for joining us for your birthday. We love that you shared YOUR day with us. It was our pleasure to make your birthday/staycation even more special. We hope to see you again soon and Happy Belated Birthday! James.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel is in a great location

Posted Jan 18, 2017
This hotel is great if you don't want to drive to see all the historical sites.
Comment from Hotel Management
Feb 22, 2017 by James, Hotel Management
Our location is great! Thank you. We are just a short walk and skip away from all Philly has to offer. We hope to see you again soon. Best, James
3 out of 5
by A verified traveler

Not worth the price

Posted Jan 10, 2017
Pros: It was clean.
Stayed in the Spa Suite because I wanted to take a bath. For the price, I was hoping for a tub with jets. Unfortunately, it was just a basic tub. I was surprised by just having a light blanket in winter, I had to make the room much warmer.
Comment from Hotel Management
Feb 22, 2017 by James, Hotel Management
Thank you for staying with us. I am sorry to hear that your stay was what you expected. I love your oversized spa tubs but I understand your disappointment. All of our beds come standard with a white down comforter however if you would like extra coverage we would be more than happy to bring you another comforter or just throw blanket for a little extra weight. We hope to see you again soon to sure you we are so much more. Best wishes, James.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, great location

Posted Jan 9, 2017
Stayed here for a girls weekend. Rooms are funky and spacious. Wish the food at the adjoining bar was better, drinks are good though!
Comment from Hotel Management
Feb 22, 2017 by James, Hotel Management
Thank you for choosing the Hotel Monaco. I am happy to see you enjoyed your stay and got to experience the unique lifestyle that is the Kimpton way. We hope to see you again soon and hope that you will stop by Red Owl Tavern. Chef is changing things up a bit and grab a drink and relaxing is not a bad situation either. Cheers, James.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rhode Island

Wonderful hotel right besides Independence Park.

Posted Jan 9, 2017
We felt like valued guests from the moment we arrived and Lawrence greeted us out front, until the time we drove away at the end of the stay. The entire property was extremely well maintained and very comfortably furnished. Would highly recommend this hotel for anyone visiting Philadelphia.
Comment from Hotel Management
Feb 22, 2017 by James, Hotel Management
Ron, thank you for joining us here at the Monaco! I am glad to see that you enjoyed your stay and your words are very kind. I will be sure to let Lawrence know he made such a great impression. We hope to see you again soon, I heard from a reputable source that we come highly recommended.
5 out of 5
Recommended
for Everyone
by A verified traveler from CT

Just Right

Posted Jan 9, 2017
Pros: As mentioned above: staff great; decor fun; location can't be beat; evening gathering--great idea.
Cons: Can't think of anything that could be improved.
Location: Right in the center of quaint, historic, interesting, human-scaled section of city.
Staff great; decor fun; location can't be beat; evening gathering--great idea.
Comment from Hotel Management
Feb 22, 2017 by James, Hotel Management
Carol, it joys me to see that you enjoyed your stay! Kimpton truly has a one of a kind atmosphere and staff. I am also happy to read that you had a chance to join us for wine hour. It is the perfect place to meet friends and even make new ones. I could not have described this portion of the city any better… and I have tried. We hope to see you again soon. Best wishes, James
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Close to Independence Hall

Posted Jan 8, 2017
Great hotel. We got a great rate for off off season. Very eclectic hotel.
Comment from Hotel Management
Feb 22, 2017 by James, Hotel Management
Theresa, thank you for spending some of time with us here at the Hotel Monaco Philly! We are always happy to have great guests like you come and visit. We hope to see you again one day soon. Best, James.
2 out of 5
by A verified traveler from e

not a great longer term stay

Posted Jan 7, 2017
It just feels old. Room service was the worst. I was there in a Business trip and a longer term stay wasn't easy. No complimentary water, shower sprays water on the floor unless the shower head is on the lowest setting, and the communication with hotel was just odd. I asked for a late checkout and was told two different things by two people. It felt like a budget hotel, not lifestyle.
Comment from Hotel Management
Feb 22, 2017 by James, Hotel Management
Thank you for joining us at the Hotel Monaco. I am sorry to hear that you did not enjoy your stay however long it was. We are working with engineering to get the shower issue resolved as quickly as we can. I am sorry that we were not able to get you a late checkout, they are limited and fill up very quickly. We hope you will join us again soon so we can show you the true Kimpton Lifestyle.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philly

I loved it !!!

Posted Jan 7, 2017
Pros: size of rooms decorating the people
Location: loved it .. across from Independence Hall
the entire experience was great. From the people at the front desk to the doorman. I will stay there any time !! I hope the price stays closer to the $200 I paid and further from the $500 I see listed on some occasions !
Comment from Hotel Management
Feb 22, 2017 by James, Hotel Management
Hop, thank you for staying with us here at the Hotel Monaco. We loved having you! You, the guest, are really what make this hotel such a great place to stay and mingle. The history sitting just beyond our doorstep is remarkable. Independence Hall and the Liberty Bell are just marvelous to see and tour and going beyond that Philly has so much to offer its residence and guests. We hope you make it back here again soon. Cheers, James.