Horrible, rude staff
Posted Nov 20, 2016
The shuttle driver had a terrible attitude, I waited over an hour for the shuttle to pick me up, he passed me by so quickly he did not see me waving on the side of the road. I called the hotel so they could call the driver and they told me I was not where I was supposed to be because the driver said he didn't see anyone. I was definitely where they asked me to wait, so they told the driver to go back and pick me up. Another 20 min later the driver finally arrived and answered my "hello" with an immediate attitude questioning why I didn't waive him down before. I told him I certainly did but he didn't even slow down when he approached and just kept on driving. His answer was an attitude filled "hmm" of disbelief. Once I arrived to the hotel the front desk employees were arguing with each other and with another paying client because they were in a hurry to clock out for the day. I arrived at almost 4:30pm and had to wait another half hour for the room I was told would be ready by 3pm. Even when I entered my room, there were no clean towels, the fridge was turned completely off and the room was very hot. This was certainly a very unpleasant stay and don't plan on returning. I would NOT recommend the hotel to anyone.