Ratings based on 56 Verified Reviews

3.5 out of 5
73% of guests recommend
4.0 Room cleanliness
3.5 Service & staff
4.1 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 25, 2017
Room was very clean and modern. Shuttle service to the airport was prompt
2 out of 5
by A verified traveler from R

Breakfast area was dirty

Posted May 21, 2017
Breakfast area was dirty and no one around to clean up tables or to refill empty food trays Also no one at front desk when I checked out and no bell to call for anyone ( person in the back office eating) Van driver very helpful and attentive
1 out of 5
by A verified traveler

Posted May 1, 2017
Noisy rooms Unclean This hotel need to be renovated
Comment from Hotel Management
May 8, 2017 by Donna, Hotel Management
Thank you for letting us know how we are doing. I am sorry that you did not enjoy you stay here. I will share your concerns with my staff. Hope to see you again in the future Donna Fosco
1 out of 5
by A verified traveler

Total example of unprofessionalism. No handicaps!

Posted May 1, 2017
I chose this hotel because handicapped relatives chose it to attend funeral in Philadelphia. Clerk indicated they do not have any handicap rooms! Gave my uncle a chair for the shower. That's it! Isn't that illegal? No hot water in room next morning. Clerk told me that maintenance had been called and that's all she could do. Later found out water main broke. Clerk didn't even have a clue! Came back after funeral. Asked new clerk that was checking in new reservee. She didn't even know of water main break at all! No clue.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Pleasantly surprised

Posted Apr 26, 2017
Pros: Friendly staff. Nice bed. Quiet.
Cons: Cleaning - halls, lobby
Location: Great hotel the night before catching an early flight. Diner next door was slow and quality bad. Don't go there. Denny's a block away is better.
Staff was pleasant and professional. Definitely a plus. Shuttle service was prompt. Room was nice, bed comfortable. We were a little concerned at first because the halls were dirty and worn - definitely need updating and attention. But once inside the room it was fine. Probably a case of high traffic and cleaning staff who aren't told to vacuum the halls.
Comment from Hotel Management
Apr 27, 2017 by Donna, Hotel Management
Thank you for letting us know how we are doing. I will be sharing your comments with my staff especially housekeeping so they can pay more attention to our hallways. Hope to see you again in the future. Donna Fosco
4 out of 5
Recommended
for Everyone
by A verified traveler

Overnight near airport

Posted Apr 22, 2017
Pros: Close to airport. Free parking. Comfortable beds.
Cons: Bathroom is a bit odd. Toilet paper roll is in an awkward location. Very tiny shelf in shower but a very large shower.
We stayed here as it was close to the airport and we were flying out the next morning. Check I was fast. I don't remember the ladies name that checked us in but she was amazing! It was busy for 8 in the evening, lots of people checking in. She was checking people in, answering the phone (which kept ringing) and was still friendly. Talk about multitasking and she did it exceptionally well. You can tell the hotel has been renovated. It was clean, comfy beds which we have come to expect from La Quinta's. We also found it very quiet and we were on the main floor which I usually don't like due to traffic and parking lot noise. Quick and easy to get to airport/rental car Place the next day. Would stay here again if flying out of Philadelphia airport.
2 out of 5
by A verified traveler from CA

Mold smell in bathroom

Posted Apr 1, 2017
Cons: Maybe pay more attention to overall room cleanliness
The bathroom smelled of mold. Too tired to complain after long flight & late hour.
Comment from Hotel Management
Apr 3, 2017 by Donna, Hotel Management
Dear KK, Thank you for letting us know how we are doing. i am sorry to hear that your bathroom was not cleaned and smelled. I will bring this to the attention of my housekeeping department. Thank you, Donna Fosco General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel. Very comfortable !

Posted Apr 1, 2017
Hotel was in convenient area. The Philly diner was right next door. The room was nice Has a big bathroom and the beds were really comfy!
5 out of 5
Recommended
for Everyone
by A verified traveler from Scranton, pa

Nice hotel. Staff friendly. Clean

Posted Mar 29, 2017
Stayed there one night before leav8ng for airport. Very convenient, staff courteous and helpful. Would stay again.
Comment from Hotel Management
Apr 24, 2017 by Donna, Hotel Management
Thank you for letting us know how we are doing. We are glad you enjoyed your stay and hope to see you again in the future. Donna
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, Canada

Close to pirport and very comfortable

Posted Mar 21, 2017
Pros: Decor Cleanliness Comfort
Location: 2 sit down restaurants within a couple of minutes which was great cause I did no have a car.
Fast pick up from shuttle after I called them. Fast check in. Room and buidling was nicely decorated and in good condition. Comfortable beds - lots of towels and soap/shmpoo/conditioner. Nice choice for breakfast.