Ratings based on 3,243 Verified Reviews

4.5 out of 5
91% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 19, 2017
Great place, friendly and very helpful staff, clean facility, great rooms with all the amenities one is looking for, great location to everything... accessibility, good food, good wine, reliable service ....i would definitely go back there, and recommend to family and friends
Comment from Hotel Management
Jul 21, 2017 by Scott N., Hotel Management
Thank you for staying with us! We hope to host you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Great hotel in center of city

Posted Jul 19, 2017
Great hotel close to convention center, transit, and historic district. Modern rooms in a historic building.
Comment from Hotel Management
Jul 21, 2017 by Scott N., Hotel Management
Thank you for staying with us! We hope to host you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel and great location

Posted Jul 14, 2017
Right by convention center, and reading terminal market. Awesome view from 27th floor overlooking river. Clean/ friendly.
Comment from Hotel Management
Jul 14, 2017 by Scott N., Hotel Management
Thank you for your recent stay at the Loews Philadelphia Hotel. I am pleased to hear you enjoyed our awesome views and convenient location! Thank you again for your review and we hope to host you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from patchogue ny

Love it

Posted Jul 8, 2017
Theres nothing bad i can say about our stay ..all our family enjoy location and ammenities. We will return.
Comment from Hotel Management
Jul 14, 2017 by Scott N., Hotel Management
Thank you for your recent stay at the Loews Philadelphia Hotel. We hope to host you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from PA

Nice hotel near convention center & restaurants.

Posted Jun 29, 2017
Pros: This is a beautiful, inviting hotel with a modern look.
Cons: See above.
Location: Convention center, Reading Terminal Market and many restaurants are an easy walk.
I had booked 3 night stay at a different hotel but upon check-in, found that unfortunately, the area had many homeless individuals and smelled of urine. I did not feel safe walking alone at night, so checked out the next morning and was pleasantly surprised to be able to book this hotel effortlessly on Expedia. I was able to check into my room immediately after booking on-line. When I arrived at the hotel, the staff were very pleasant and the lobby and bar areas were clean and inviting. While my room was lovely and comfortable, I found that attention to detail was lacking in both the bathroom and the main room. Upon entering my room, I found a drawer left open. I also saw that the faucet in the tub was corroded and the shower curtain was not fully snapped in place. These are details that a hotel of this caliber should not miss. I would not hesitate to stay at this hotel again, but do recommend that better attention to detail be paid to the rooms.
Comment from Hotel Management
Jul 14, 2017 by Scott N., Hotel Management
Thank you for your recent stay at the Loews Philadelphia Hotel. We hope to host you again soon.
4 out of 5
Recommended
for Couples
by A verified traveler

The central location was appreciated

Posted Jun 28, 2017
Pros: Great staff and great view
Cons: The phone conversation with the valet office was hard to hear
Very enjoyable and relaxing. Central location enabled us to see all the sights in Philadelphia.
Comment from Hotel Management
Jun 30, 2017 by Scott N., Hotel Management
Thank you for staying with us! We hope to host you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Detroit, MI

Best hotel in Downtown Philly

Posted Jun 5, 2017
This is our fourth time staying at this hotel and it's been amazing every time. Can't wait to come back.
Comment from Hotel Management
Jun 7, 2017 by Scott N., Hotel Management
Thank you for staying with us! We hope to host you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bay Area

Excellent Modern Hotel

Posted May 31, 2017
The concierge was super helpful, and the front desk also upgraded our room to view of downtown Philly. The room is modern and comfortable, and spotless. Only thing was the thinness of the walls..you can hear if you have noisy neighbors ;) Other than that, the location was central to City Hall, Chinatown and downtown city center. Would stay here again.
Comment from Hotel Management
Jun 1, 2017 by Scott N., Hotel Management
Thank you for your recent stay at the Loews Philadelphia Hotel. I am pleased to hear you enjoyed our helpful staff and central location! Thank you again for your review and we hope to host you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Great service

Posted May 25, 2017
I absolutely love this hotel its very clean feels like home
Comment from Hotel Management
May 26, 2017 by Scott N., Hotel Management
Thank you for your recent stay at the Loews Philadelphia Hotel. We hope to host you again soon!
2 out of 5
by A verified traveler from New York

Central city location

Posted May 24, 2017
Pros: The cleaning crew and room service were very competent and pleasant
Cons: Fire current staff and properly train reception
Location: We are there for one purpose and it is not to sight see
The reception staff is the most incompetent and poorly trained as I've encountered. We stayed there 4 times and will never go back to that location. They are rude and not informed.
Comment from Hotel Management
May 26, 2017 by Scott N., Hotel Management
Thank you for your recent stay at the Loews Philadelphia Hotel. While I am pleased to hear you enjoyed our central location, I apologize for the issues you encountered with our front office team. Thank you again for your review