Nice hotel. Be weary of a couple things...
Posted Dec 31, 2016
Hotel lobby and room conditions are top notch. Well kept and a great restaurant with a nice selection of bourbon if that's your thing. Whatever price you get for this hotel, be sure to add an additional $49 a night if you plan to park your car with them. I parked a block away for $28 and expressed that it didn't feel like the hotel is doing its best to take care of its driving guests. They ask if you would like to receive text messages to which you can reply for any needs and I said "sure." I used the system to let them know that after asking for 4 extra pillows for my family, I was told "we can only give you 2." My wife then asked if they could make it 3 and they agreed. What?!?! I just negotiated how many pillows I can get? Not becoming of a higher end hotel. After a few more texts, the 4th pillow arrived. Still, it was an uncomfortable first experience. As for location, you can't beat it.
Comment from Hotel Management
Jan 4, 2017 by Scott N., Managing Director, Hotel Management
Thank you for your recent stay and for taking the time to write this review. Please know your experience will be shared with our team and we will use your feedback to make improvements in the future. Thank you again, and we hope you will afford us another opportunity in the future with a return visit.