Ratings based on 307 Verified Reviews

4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from L

Nice hotel with many amenities

Posted Jan 10, 2017
Great hotel, clean, friendly staff, nice bar, fitness room, and pool.
Comment from Hotel Management
Jan 10, 2017 by Nicolette Thompson, Front Office Manager, Hotel Management
Thank you for being our guest and for providing us with a wonderful 5 star review! We are thrilled to hear that you enjoyed your time at our hotel, and we hope to see you again soon. Please have a lovely day! :)
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 1, 2017
Room smells a bit bad. Other than that it was perfect.
Comment from Hotel Management
Jan 2, 2017 by Gerome D | Assistant Front Office Manager, Hotel Management
Thank you for being our guest and for providing us with your feedback. We are glad to hear that you enjoyed your stay with us. I do want to apologize for any displeasure you may have experienced regarding the odor issue. I have addressed this matter with our team and we will work hard to resolve it. Thank you again for your business and we hope to see you again soon! =]
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 30, 2016
No complaints. Everyone was very nice and helpful.
Comment from Hotel Management
Dec 30, 2016 by Nicolette Thompson, Front Office Manager, Hotel Management
Thank you for being our guest and for providing us with a wonderful 5 star review! We are thrilled to hear that you enjoyed your time at our hotel, and we hope to see you again soon. Please have a lovely day and a very happy new year! :)
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Dec 26, 2016
Very nice staff, very helpful They can even remember my.full name, very sweet
Comment from Hotel Management
Dec 26, 2016 by Gerome D | Assistant Front Office Manager, Hotel Management
Thank you for being our guest and for providing us with such a wonderful feedback. We are glad to hear that you enjoyed your stay with us and we will look forward to your next visit. Thank you again for your business and we wish you a Happy New Year! =]
4 out of 5
Recommended
for Everyone
by A verified traveler from murphy, N.c

Bensalem pa hotel

Posted Dec 24, 2016
The hotel over-all was very comfortable and the staff was friendly.
Comment from Hotel Management
Dec 26, 2016 by Gerome D | Assistant Front Office Manager, Hotel Management
Thank you for being our guest and for providing us with your feedback. We are glad to hear that you enjoyed your stay with us and we look forward to your next visit. Thank you again for your business and we wish you a Happy New Year! =]
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 19, 2016
I really enjoy staying at this hotel with my kids, once you settle in is when you notice the room being so dusty the lamps the phone the top frame of our beds were dusty but other than that it was a nice pleasant stay =) staff were professional.
Comment from Hotel Management
Dec 20, 2016 by Nicolette Thompson, Front Office Manager, Hotel Management
Thank you for being our guest and for providing us with feedback. We are glad to hear that you enjoyed your overall visit. We do sincerely apologize for the dust in your guest room. Our Housekeeping Team will work diligently to ensure that this does not occur again in the future. We look forward to seeing you again. Please have a wonderful day and Happy Holidays!
3 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Easy highway access

Posted Dec 12, 2016
Pros: Location was good, Maid was excellent. Room was a good size.
Cons: Bathroom could use updating. Food in Atrium cafe was good, but almost no one used the restaurant. A discount voucher would encourage patrons.
Location: Near turnpike, family style restaurant and a shopping mall.
Room was nice size but could have used a microwave and a small freezer compartment . Lobby is not protected from the cold air that comes in from the doors. It was therefore uncomfortable.
Comment from Hotel Management
Dec 17, 2016 by Nicolette Thompson, Front Office Manager, Hotel Management
Thank you for being our guest and for providing us with such detailed feedback. We appreciate all of your comments very much. They will help us to make improvements for the future! We hope to see you again soon. Please have a wonderful day and Happy Holidays!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2016
Easy check-in/out, clean room, comfortable bed. No complaints.
Comment from Hotel Management
Dec 10, 2016 by Nicolette Thompson, Front Office Manager, Hotel Management
Thank you for being our guest and for providing us with feedback. We are thrilled to hear that you enjoyed your time at our hotel! We hope to see you again soon. Please have a wonderful night!
4 out of 5
Recommended
for Everyone
by A verified traveler

nice clean place to stay

Posted Dec 4, 2016
Pros: Close to our meeting place
Cons: Included breakfast
Location: Close to our meeting place
Booked through expedia with ease and pleasant experience
Comment from Hotel Management
Dec 6, 2016 by Nicolette Thompson, Front Office Manager, Hotel Management
Thank you for being our guest and for providing us with a 4 star review! We are happy to hear that you enjoyed your time at our hotel. We hope to see you again soon! Please have a wonderful day!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel good location

Posted Dec 3, 2016
Pros: The staff couldn't have been more friendly and helpful. It is a bit dated but still elegant and very clean. Room have plenty of space.
Cons: Better menu in restaurant.
Location: Hotel is near major intersections with plenty of shopping and restaurants a short drive in any direction. Casino is just down the street.
Hotel is near several busy streets and intersections but is far enough back that entering and leaving is easy. Rush hour in the area is surprisingly heavy for the location.
Comment from Hotel Management
Dec 6, 2016 by Nicolette Thompson, Front Office Manager, Hotel Management
Thank you for being our guest and for providing us with a 4 star review! We are happy to hear that you enjoyed your time at our hotel. We hope to see you again soon! Please have a wonderful day!