Going through a reno...I would wait until complete
Posted Apr 2, 2017
I did not see all the reviews until I booked my stay. They had only completed 2 floors of 8 floors and of course those were all booked. The old rooms are dated and you can tell that yes it is really time for a renovation. The outlet in the bathroom did not work and my sister's family with a two year old had no heat in their room. They offered to move them at 2 am...really with a sleeping baby. They were told the room would be fixed after they returned and it was not. They had to move all of their things that evening. I am sure it would have been costly, but maybe they should have stopped taking reservations until the hotel was in better shape and move the staff to their other properties on site. The food options were also very limited, moving their restaurant to a conference room. I am told that once the renovation is complete the hotel will be lovely, but I am not sure after the experience I would want to stay. If I would have known I would have stayed at the Aloft or The 4 Points Sheraton on the same campus.