Ratings based on 461 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Very nice hotel

Posted Nov 19, 2016
Lovely lobby, nice room. Restaurant (not owned by hotel) had disappointing food.
5 out of 5
by A verified traveler from Pasadena, CA

Best hotel staff encountered in a very long time.

Posted Nov 15, 2016
Pros: Again, the staff was the best feature, whether reception, bar, restaurant, housekeeping, shuttle driver....All personable, helpful, engaging people...
Cons: Lighting in the room was inadequate. Much too dark, especially in the bathroom. Barely enough light from the two side bulbs to shave by. See above
Location: My stay was short, but lots to do in and around King of Prussia. Sullivan's was great. The shopping center across Gulph handy. Liked the Pub.
Per below, the staff was the standout feature, and staff, in my book is a top priority. I have stayed in nicer, more upscale hotels, and not enjoyed my stay as much for indifferent, rude, and sometimes even hostile hotel personnel. The fitness center, pool, and Jacuzzi were great, and I had the pleasure of using and enjoying them pretty much on my own. I liked the area, and could walk to shops and good restaurants without need of a car. One additional complaint, aside from the room lighting: The room doors have no stoppers to keep them open. Housekeeping uses the metal locking device to keep the doors ajar when going in and out of the rooms during cleaning. If you are in your own room at the time, the noise of the doors slamming against the device is very disturbing. The impact reverberates down the hallway from a great distance. I thought at first there was an altercation going on, with people slamming doors for effect!! I almost called for security to come up to the floor! I went out into the hallway and was told the explanation by a very pleasant housekeeping person. She said they would try to be more quiet, but the racket persisted throughout my stay. Since modification of the door design is no doubt not an option, housekeeping could use a cheap rubber shim as a stopper, and place it under an opened door during cleaning. It would also make their job easier for not having to push and pull open the doors during cleaning.
5 out of 5
by A verified traveler from US

Amazing hotel !

Posted Oct 25, 2016
Went for a quick weekend getaway hotel is amazing! And the bartender nick was the best!
1 out of 5
by A verified traveler from US

Power was out when we got there. Therefore no AC.

Posted Oct 24, 2016
Pros: location was optimal to the mall and also had restaurants nearby
Cons: service. They wouldn't fix our AC when the power came back on.
Location: The mall is nearby and the hotel has a shuttle
4 out of 5
by A verified traveler from new jersey

Posted Sep 26, 2016
My family and I stayed for just one night. Our room was clean, the beds were very comfortable and the staff was very accommodating. The hotel itself, was very clean, in my opinion.
5 out of 5
by A verified traveler

Great Stay

Posted Sep 6, 2016 on Hotels
Overall the hotel was amazing. I would recommend this hotel.
3 out of 5
by A verified traveler from Maryland

Needs some work

Posted Sep 3, 2016 on Hotels
The carpets in the hallways need to cleaned. There was ice bucket in the room. Refrig in too was so shgallow. I could fit my food inside. The hallway courtesy phone was inoperable. Cord was missing. Room were very nice. Fitness center was spacious and filled with excellent equipment. Large spa/hot tub.
5 out of 5
by A verified traveler from Chester

Extremely homey!

Posted Aug 29, 2016
We absolutely loved it for our anniversary! It was extremely comfortable! The only cons are no microwave and the shower is too open - Water splashes everywhere if you aren't close to the wall and directly underneath.
5 out of 5
by Edward

Terrific location

Posted Aug 29, 2016 on Hotels
Was in town for a family wedding. Very pleased with all aspects of the hotel.
5 out of 5
by Mary K from Schenectady NY

Really Nice Sheraton Hotel

Posted Aug 28, 2016 on Hotels
The Sheraton Valley Forge is across the street from The Children's Hospital if Philadelphia and very close to the King of Prussia Mall. The beds are super comfy and even the cots are comfy. The service is top notch and it's very very clean. The restaurant food is very good and worth the money. I will definitely stay here again!