Ratings based on 3,693 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Bucks County, PA

Center City Philadelphia Anniversary getaway

Posted Apr 23, 2017
Pros: see above
Location: Center City Philadelphia near many entertainment and eating venues.
Beautiful Hotel with wonderful, friendly and helpful employees. Rooms were immaculate and well cared for and comfortable.
Comment from Hotel Management
Apr 25, 2017 by Benoit, Hotel Management
Dear Jeff, Thank you for your comment and for choosing us! We are looking forward to see you again! Best
5 out of 5
Recommended
for Couples
by A verified traveler from Ohio

Wonderful Hotel in Center City

Posted Apr 18, 2017
Pros: Everything
Cons: Nothing we can think of.
Location: Excellent - perfect
We spent a 3 day weekend at the Sofitel in downtown Philadelphia. It had everything .... quiet, super clean rooms, excellent staff, catered to our every whim ......... plus as they say in real estate .... location, location, location. All of Philadelphia was a hop, skip and jump away. Excellent restaurants, deep history, and wild and whacky people. We will be back!
Comment from Hotel Management
Apr 25, 2017 by benoit, Hotel Management
Thank you for your great review! I am delighted that you had such a pleasant weekend getaway and especially enjoyed our great location, our rooms, and that our ambassadors provided you with a memorable experience. We eagerly await your next stay with us! Warm Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 17, 2017
Nice hotel in city centre. Check in was a breeze, room was clean and comfortable. Nice lobby.
5 out of 5
Recommended
for Everyone
by A verified traveler

Mets game 👍

Posted Apr 15, 2017
Always a great time staff rooms convenience etc yada yada
Comment from Hotel Management
Apr 27, 2017 by Veda, Hotel Management
Bonjour, Thank you so much for returning and for your kind review. We look forward to welcoming you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 11, 2017
Upscale in downtown Philadelphia. Odd artwork in our room was creepy, but artwork in lobby was very pretty. Clean room, very nice bathroom, electrical outlets were plentiful and much appreciated. Valet parking is very expensive. Housekeeping struggled with our few requests.
Comment from Hotel Management
Apr 12, 2017 by Angela , Hotel Management
Bonjour, Thank you for your helpful feedback as your comments assist us with continually making improvements to our hotel and service. We would love to welcome you back again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing staff and hotel!

Posted Apr 9, 2017
Pros: Everything!
Location: Great location, near stores, cafes, shops, etc.
It was our first experience with Sofitel and we were pleasantly surprised by the amazing positive and warm attitude of all the staff, who made us feel like we were part of their Sofitel family. Thank you to all the kind and warm employees! You made our stay a truly wonderful and unforgettable one!
Comment from Hotel Management
Apr 12, 2017 by Angela , Hotel Management
Bonjour, Thank you for your great review. I'm delighted that you enjoyed our downtown location and that our ambassadors were able to provide you with a memorable experience. We would love to welcome you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice in city hotel

Posted Apr 9, 2017
Second time staying at the Sofitel. Good Philadelphia location. Nice staff.
Comment from Hotel Management
Apr 12, 2017 by Angela , Hotel Management
Bonjour, Thank you for your great review.I'm delighted that you enjoyed your stay with us and we'd love to have you back again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from B

great place

Posted Apr 8, 2017
Centralized in the city, most attractions are within walking distance. Clean & Professional made this a very pleasant stay. I would return again if in the area.
Comment from Hotel Management
Apr 12, 2017 by Angela , Hotel Management
Bonjour Gene, Thank you for your great review. I'm delighted that you enjoyed our great downtown location and we eagerly await your next stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cherry Hill

All you can ask for

Posted Apr 7, 2017
Most comfortable bed ever. Centrally located in Rittenhouse, walking distance to a lot of great restaurants and activities.
Comment from Hotel Management
Apr 12, 2017 by Angela , Hotel Management
Bonjour Larry, Thank you for your great review! I'm delighted that you enjoyed our exclusive So-Bed and great Rittenhouse Square location. We would love to welcome you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Delightful stay

Posted Apr 7, 2017
Location: Wonderful location
Loved everything about this hotel! The bed was heavenly- bathroom spotless and spacious and the hotel staff were courteous and helpful. This will be my "go to" stay in Philadelphia.
Comment from Hotel Management
Apr 7, 2017 by Angela , Hotel Management
Bonjour, Thank you for your great review. I am delighted that you enjoyed our great downtown location, exclusive So-Bed, spacious bathrooms, and especially that our ambassadors provided you with a memorable experience. We eagerly await your next stay with us!