Ratings based on 520 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Los Angeles, CA

Cute hotel, great location!

Posted Sep 20, 2016
This hotel is adorable, clean and well maintained. The staff was very sweet. They bring your continental breakfast to your room like room service, which was awesome because it allowed me more time to sleep in. ;) hi It is in a great location; in the midst of a good neighborhood with a lively night life. All the historical landmarks you would want to see while in Philly are in walking distance and any that are a little too far are just a short Uber away. I would definitely stay here again!
4 out of 5
by A verified traveler from Boise, ID

Great Location!

Posted Sep 17, 2016
Pros: see above
Cons: It would have been nice to have had a room with a bathtub. If there were a way to muffle the street sounds, your guests could sleep better.
Location: Independence Hall, Liberty Bell, Benjamin Franklin's museum and Post Office, Washington Square, good restaurants nearby, etc.
We enjoyed our stay at the Independent Hotel because it is within walking distance of Independence Square. Our room was a pleasant blue with a high ceiling, comfortable bed, and nice furniture. It had a small refrigerator, microwave and coffeemaker, but only a shower, no bathtub. The air conditioning worked well and adjusted easily. Continental breakfast was delivered to our room at the time we selected. Snacks and wine were available in the lobby from 6 to 9 PM. Original and interesting artwork is displayed in the lobby, the hallways and in the rooms. The place is beautiful! On the last night of our stay, a large, very loud social event took place at the nightclub across the street. There was noise from street traffic every night we were there, but loud sounds only kept us awake that final night. The staff at the Independent are friendly, cheerful, and caring people. We had a wonderful stay.
Comment from Hotel Management
Sep 20, 2016 by Kamilah Short, Hotel Management
Dear Bobbie, Because we are boutique hotel with a Eurpoen style we do not have bathtubs. We are so pleased you enjoyed your stay and hope you will come back and visit soon. Sincerely,
5 out of 5
by A verified traveler

Wonderful hotel!

Posted Sep 4, 2016
Pros: The location, staff and a quiet room!
Location: Visitors can walk to the historical sites downtown, restaurants, and Saxby's coffee is just down the street from the hotel (coffee and pastries).
Attentive staff from check-in to check-out. Walking distance close to historical/downtown sites. Highly recommend this hotel!
Comment from Hotel Management
Sep 15, 2016 by Kamilah Short, Hotel Management
Dear Anonymous, Thank you for choosing The Independent and commenting on your stay. We are pleased you enjoyed your stay with us. We hope you will come back and visit us soon. Sincerely,
5 out of 5
by A verified traveler from St. Augustine, FL

Great hotel, very good location.

Posted Aug 31, 2016
Pros: Trendy, "green" program, lovely spacious rooms and bathrooms. Great breakfast program.
Cons: Can't think of any needed improvements.
Location: Near the subway station where we took it to a Philly's game. Walked to Independence Hall and Liberty Bell, Duck tour. Many bars and restaurants close.
Great experience, would do it all over again! Close to everything: Historic sites, subway, restaurants and bars, shopping. Safe neighborhood.
5 out of 5
by A verified traveler

Posted Aug 29, 2016
I love this hotel! My husband and I stay here every time we visit Philly. The staff are always helpful and the rooms are big and comfortable.
Comment from Hotel Management
Sep 7, 2016 by Kamilah Short, Hotel Management
Dear Anonymous, Thank you for the great comments and we will see you soon.. Sincerely,
4 out of 5
by A verified traveler

Well Situated Philadelphia Hotel

Posted Aug 26, 2016
We had three rooms at this hotel and they were all comfortable and pleasant. The staff went out of their way to help when we had an air-conditioning problem in one room.
Comment from Hotel Management
Aug 28, 2016 by Kamilah Short, Hotel Management
Dear Anonymous, We are pleased you and your party enjoyed your stay with us. We are so happy the staff was able to help make your stay comfortable. We you will come back and visit us soon.
4 out of 5
by A verified traveler from Overath

Elegantes Hotel in bester Lage

Posted Aug 14, 2016
Pros: Ausstattung und Größe des Zimmers
Cons: Eine Erklärung zum Frühstücksmodus (Vorbestellung ist erforderlich) im Zimmer auslegen
Location: Liegt sehr Zentral, U-Bahn Anschluß vor dem Hotel, genügend Restaurants in der Nähe, alle wesentlichen Sehenswürdigkeiten zu Fuß erreichbar
Man sollte für Philadelphia mindestens einen Tag reservieren. Lohnend sind die Harbourfront, das One Liberty Observation Deck, Mural Arts (große Wandmalereien in der Innenstadt), die Parks, Macys (große Orgel; im Warenhaus; für Vorführungen Zeiten erfragen), Liberty Bell
Comment from Hotel Management
Aug 24, 2016 by Kamilah Short, Hotel Management
Lieber Gerhard, Wir freuen uns, zu lesen, wie viel Sie Ihren Aufenthalt und unserer großen Stadt Philadelphia genießen. Wir hoffen, dass das nächste Mal in Philadelphia sind wir Ihr Hotel Wahl sein wird. Danke noch einmal, Mit freundlichen Grüßen, Kamilah Short
5 out of 5
by A verified traveler

Great location, great staff.

Posted Aug 7, 2016
Nice boutique hotel in a great location with helpful, friendly staff and free parking.
Comment from Hotel Management
Aug 22, 2016 by Kamilah Short, Hotel Management
Dear Anonymous, Thank you for choosing The Independent and commenting on your stay. We are so pleased you enjoyed your stay. Please come back and visit us soon. Sincerely,
4 out of 5
by A verified traveler

I would stay there again

Posted Jul 3, 2016
Location: It is close to Chinatown!
I really liked my stay there. The staff was friendly.The room had a cozy feel to it, it was clean and bed was comfortable. I really liked the mini-fridge and microwave that came with the room. The bathroom was clean and spacious. In the evening they had a wine and cheese reception in the lobby for people who like to socialize. The complimentary breakfast was also a nice touch.
Comment from Hotel Management
Jul 21, 2016 by Kamilah Short , Hotel Management
Dear Anonymous, Thank you for choosing The Independent and commenting on your stay. We are so happy you enjoyed your stay and our amenities. We are also pleased the staff was able to help you have the best experience. Thanks again we hope you well come back to visit soon. Sincerely,
3 out of 5
by A verified traveler

No sleep

Posted Jun 7, 2016 on Hotels
Very, very loud location. The bars surrounding it were amazingly loud until about 3:30 am each night. Would not choose this hotel again. Staff were nice enough but the place lacked some attention to detail (cream never replaced for coffee in room, only one bar of soap for sink and shower, curtain over one window but not the other). One day, after being out all day, we returned to our room at 4 pm to find it unmade. At about 4:15 housekeeping arrived and asked if we wanted our room made. We were tired and said "no, it is fine" (truly no big deal) but I was then asked to sign a paper saying I refused room service. Very odd. Would not stay again.
Comment from Hotel Management
by Kamilah, Hotel Management
Dear Anonymous, We would like to apologize for the inconvenience you encountered during your stay. We are schedule to clean all stay over and departure rooms daily unless there was a special request for an early service. We apologize that you did not receive the housekeeping service in a earlier time. We thank you for taking the time to let me know about it. Without your guest feedback we cannot continue to improve our services. We hope we will see you in the near future. Sincerely,